FNB braces for more than R3,3bn in Black Friday spend
FNB anticipates another strong day of spend on Black Friday this year, with continued growth expected in digital payments, online shopping and overall transactions expected to exceed R3,3-billion. Early signals across 2025 show consistent customer spending and...
How to use AI tools and navigate Black Friday safely
With Black Friday fast approaching, consumers are sure to be turning to artificial intelligence (AI) in increasing numbers. From personalised shopping agents to virtual try-ons, AI promises a smoother, more efficient path to the perfect purchase. The data is clear;...
Hire for promise not proficiency to close skills gaps
Organisations lose out on performance gains when they require employees to demonstrate proficiency in all skill requirements before moving them into critical roles, according to a survey by Gartner. In fact, employees hired based on promise are 1,9-times more likely...
YouTube creators blackmailed to spread crypto malware
Cybercriminals are targeting popular YouTube creators with fake copyright claims, forcing them to distribute cryptocurrency mining malware disguised as Internet restriction bypass tools to thousands of viewers. Kaspersky Global Research and Analysis Team (GReAT)...
How VAT will influence business considerations ahead of May 2025
The 2025 Budget tabled by Finance Minister, Enoch Godongwana in Parliament on Wednesday, 12 March 2025, saw the 2% VAT increase initially proposed in February 2025 replaced by two consecutive 0,5% increases, bringing the VAT rate to 16% in the 2026/27 financial year....
VAT increase reflects tough fiscal choices
The revised approach to VAT increases announced in the delayed Budget speech represents a concession by Treasury while still striving to meet the revenue requirements necessary to offset government spending, sustain public services, and maintain fiscal stability. By...
Budget scales up private sector-driven infrastructure funding
In his 2025 Budget Speech, South Africa’s Finance Minister, Enoch Godongwana, identified infrastructure as a key pillar for the country’s growth strategy. He announced that over R1-trillion will be allocated to infrastructure spending over the next three years,...
Google, YouTube account for 25% of the world’s web traffic
Last year, internet users worldwide spent an average of six hours and 38 minutes per day browsing the web, nearly a third of their waking hours. Smartphones accounted for a massive 95% of total web traffic, while just two websites, YouTube and Google, claimed...
SA needs 2,2m homes to meet demand
South Africa has a housing supply backlog of at least 2,2-million units, with a significant shortage in the affordable housing or “gap market”, according to a recent study by the Centre for Affordable Housing Finance (CAHF). The gap housing market is generally...
Intel appoints Lip-Bu Tan as CEO
Lip-Bu Tan has been appointed as CEO of Intel, effective 18 March. He succeeds interim co-CEOs David Zinsner and Michelle Johnston Holthaus. Tan will also rejoin the Intel board of directors after stepping down from the board in August 2024. Zinsner will remain...
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Insurance market embraces marketing and sales automation
Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...
Localising the supply chain supports SMMEs, translates to economic growth
Supply chain localisation could spell significant benefits for the South African economy, driving the development of Small, Medium and Micro Enterprises (SMMEs) - a sector that is central to the country's economic recovery. By Hepsy Mkhungo, CEO and co-founder of...
The future of DevOps and QA
There is little doubt that DevOps has evolved. It has become one of the foundational pillars of the agile organisation, delivering measurable value to the organisation across the important metrics of quality, speed of delivery, reliability and customer experiences. It...
Virtual agents can be a win for SA’s BPO sector
South Africa's business process outsourcing (BPO) sector has built its reputation on the quality of its people. Our contact centre agents are some of the best in the world, offering warm, efficient customer service experiences via voice channels. Ryan Falkenberg,...
Talent is on the move: us your business in the right place?
The transformation of talent has begun, and organisations need to pay attention to the next generation of skilled individuals if they want to survive, writes Johann van Niekerk, CEO of Outsized. Talent is on the move, and it's not from workplace to workplace, it's...
The pandemic changed everything: Where next for CX and contact centres?
There's a direct correlation between excellent customer service and business growth. We've seen in the last year how customer expectations can change rapidly, sparking a scramble for organisations to adjust their customer service offerings and CX strategy accordingly...
Unlock the potential of service management software
Software solutions for the service industry provide organisations with tools that deliver on their everyday needs. By Heman Kassan, chief commercial officer at Technodyn But more than that, growing customer expectations and increased competition mean businesses need...
Reimagining the IT infrastructure of the cloud operating model
Research by International Data Corporation (IDC) has revealed that 49% of CIOs across the Middle East, Turkey and Africa (MEA) believe that the cloud has the potential to play a significant role in driving innovation, creating new digital products, transforming...
Bring the omnichannel B2C experience into the B2B retail space
The pandemic caused a rapid acceleration of digital channels across all spaces, and the retail sector is no different. By Andrew Dawson, MD of MACmobile However, while most of the focus has been on the customer-facing side, there is a lot of benefit that could be...
Guiding principles for zero trust in banking and financial services
When it comes to adopting a zero trust approach, many organisations in the financial services sector already have most of the constituent parts required. By Hila Meller, BT vice-president security: Americas, EMEA and APAC In fact, we estimate organisations already...
BI & Reporting Analyst (CH1110)
Our client, Franchisee for a well-known Fast-food brand, is looking for a BI & Reporting Analyst to join their team.Required Skills:Bachelor's degree or National Diploma (Commerce or IT) from an accredited university or college2+ years' Data mining experience2+...
Senior Business Analyst
Role Summary:Our client is looking for a Senior Business Analyst with strong analytical, documentation, and stakeholder management skills. The successful candidate will bridge business needs with technical delivery, ensuring requirements are captured accurately and...
Senior Developers – Eastern Cape Gqebera
A global logistics and freight forwarding company that offers a comprehensive range of services to clients, both international and local, to manage the movement of goods, is currently seeking a Senior Developer to join their IT Product team. In this role, you'll be a...
BI & Reporting Analyst (CH1110) – Western Cape Kuils River
Our client, Franchisee for a well-known Fast-food brand, is looking for a BI & Reporting Analyst to join their team.Required Skills:Bachelor's degree or National Diploma (Commerce or IT) from an accredited university or college2+ years' Data mining experience2+...
Senior Business Analyst – Remote Remote
Role Summary:Our client is looking for a Senior Business Analyst with strong analytical, documentation, and stakeholder management skills. The successful candidate will bridge business needs with technical delivery, ensuring requirements are captured accurately and...
Senior Developers
A global logistics and freight forwarding company that offers a comprehensive range of services to clients, both international and local, to manage the movement of goods, is currently seeking a Senior Developer to join their IT Product team. In this role, you'll be a...
Business Analyst – (1-Year Fixed Term Contract)
ENVIRONMENT:A leading retailer is seeking a skilled and detail-oriented Business Analyst to lead the process mapping of its internal systems on a 1-year Fixed Term Contract basis. This critical role focuses on understanding, documenting, and optimising business...
Data Analyst
Data Analyst (Retail/FMCG)Unleash your data wizardry in a captivating storytelling environment!R 840,000 - R 1,056,000 plus benefitsJoin a dynamic company that brings brands to life through captivating storytelling. Our client offers a unique opportunity to harness...
Senior Developers – Eastern Cape Gqebera
A global logistics and freight forwarding company that offers a comprehensive range of services to clients, both international and local, to manage the movement of goods, is currently seeking a Senior Developer to join their IT Product team. In this role, you'll be a...
Business Analyst – (1-Year Fixed Term Contract) – Gauteng Germiston
ENVIRONMENT:A leading retailer is seeking a skilled and detail-oriented Business Analyst to lead the process mapping of its internal systems on a 1-year Fixed Term Contract basis. This critical role focuses on understanding, documenting, and optimising business...
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