Agentic AI: supply exceeds demand
The current supply of agentic AI models, platforms and products far exceeds demand, which will result in consolidation and market correction, according to Gartner. Gartner analysts anticipate that agentic AI markets will consolidate in the short term as hype and fear...
These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Interest in crypto-stealing drainers surges
Dark web threads discussing crypto-drainers – malware designed to swiftly drain cryptocurrency wallets – saw a significant rise in 2024, as revealed by the latest Kaspersky Security Bulletin. Kaspersky also reported a 40% spike in corporate database ads on a prominent...
Microsoft still top brand for phishing
In the fourth quarter, Microsoft retained its position as the most imitated brand, accounting for 32% of all brand phishing attempts, according to the latest Brand Phishing Ranking for Q4 2024 from Check Point Research (CPR). Apple held on to the second position with...
Meerkat, UCT unravel the secrets of a giant radio galaxy
The discovery of a rare giant radio galaxy, “Inkathazo”, will help astronomers further understand the largest structures in the universe. Published in the Monthly Notices of the Royal Astronomical Society, the discovery by University of Cape Town (UCT) researchers and...
ITU and global organisations look to close the AI skills gap
Amazon Web Services (AWS), Microsoft, the East Africa Community and Cognizant are among more than 25 organisations from around the globe that will serve as founding contributors to the AI Skills Coalition - an initiative of the International Telecommunication Union...
AI spend in the Middle East, Türkiye, Africa set to soar
Spending on AI in the Middle East, Türkiye, and Africa (META) totaled $4,5-billion in 2024 and is projected to surge to $14,6-billion by 2028, representing a compound annual growth rate (CAGR) of 34%. That's according to the latest insights from International Data...
AI-powered cyber threats drain security budgets
New research highlights a stark reality: IT directors at major global firms are preparing for an unprecedented surge in cyber threats driven by AI, machine learning and the Metaverse. As cyber criminals deploy increasingly sophisticated attacks, organizations plan...
GenAI will spur data centre spend in 2025
As a revolution around generative AI (GenAI) looms, investment in data centres is expected to rise dramatically this year as cloud providers dedicate significant financial resources to expanding facilities to support cloud services and AI-driven applications, says...
AI agents could aid governments in building public trust
Public trust in government has been lagging for years, but new Salesforce research reveals AI agents could help rebuild it. Constituents around the world agree there’s room for improvement when it comes to government service. Forty percent struggle with government...
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Key protection strategies to prevent cyber attacks
In the past year alone, 47% of South African companies indicated that they’d been affected by ransomware, at an average cost of R6,4-million. By Iniel Dreyer, MD of Data Management Professionals South Africa A recent survey showed that 5% of local organisations...
New job roles to expect in 2022, and beyond
As we enter the third – and hopefully final – year of the Covid-19 pandemic, it's worth pausing to reflect on the world prior to the virus. In 2019, while many businesses may have been exploring digital transformation or rethinking their office work arrangements, it...
Five things to do immediately to address payments fraud
The social and economic impact of Covid-19 has led to a marked increase in opportunistic crimes of desperation, particularly in digital payments fraud as consumers flock to digital channels to replace or supplement in-person interactions. This rapid shift to digital,...
Digimune launches into the SA channel
Digimune, the new global leader in SMB Digital Risk, has launched its digital risk management solution in South Africa through the reseller channel. Digital risk management is now the fastest rising cyber threat landscape within the technology sector. Digimune’s...
Top data trends for 2022
The world is a very different place this year than it was a few years ago. Much has changed, not only in terms of available technologies, but also how businesses use technology and the way they had to adapt to a fully remote or hybrid working environment. This has...
Innovate with trust … or bust
Transformations are never easy, but a digital one presents even greater more challenges. Gilchrist Mushwana, director: advisory services at BDO and Jacques Jansen van Rensburg, associate director: advisory services at BDO, unpack these challenges in a bid to simplify...
Why is non-geographic number porting a critical economic enabler?
The Independent Communications Authority of South Africa (ICASA) recently proclaimed regulations to enable businesses to port their non-geographic phone numbers (0800; 0860; 0861; 0862 and 087) away from Telkom and to any other telecommunications provider of their...
Modernise CRM to improve the customer experience
CRM has evolved immensely from being a customer register to a dynamic customer experience management system. It is no longer just a sales tool, it's a pillar of the customer experience (CX) and an ecosystem that comprises the entire customer lifecycle. By Nick...
Vodacom partners with Amdocs for Africa Centre of Excellence
Amdocs has partnered with Vodacom Group to create an African Centre of Excellence (COE). The COE will enable Vodacom to deliver next-generation experiences to its customers in Tanzania, Mozambique and the Democratic Republic of Congo (DRC) by introducing a...
Tool helps retailers anticipate shipping disruptions and shopper demand
With the global supply chain crisis still raging, the need for agile, accurate demand planning has never been greater. SAS Cloud for Intelligent Planning helps retailers and consumer goods manufacturers toanticipate shopper needs and shipping disruptions more...
Junior Data Engineer – Gauteng Johannesburg Region
Job Description Our client is looking for a dynamic, innovative, and self-motivated individual to work from their Johannesburg Office. The Data Engineer will leverage their expertise in data and related technologies to support the organization's data strategy and...
ServiceNow Technical Architect (CPT) – Western Cape Cape Town
ENVIRONMENT:A forward-thinking Investment Management Firm seeks a highly skilled ServiceNow Technical Architect to take the lead on the implementation and optimisation of ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. You will guide...
Senior Data Analyst, Solutions at DSV
DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our...
Senior DevOps Engineer at Sabenza IT & Recruitment
Are you a Terraform-taming, Azure-wielding, cloud-commanding tech wizard? Do you love automation so much that manual work makes you twitch? Do you dream in containers, pipelines, and .NET syntax? Well, then you might just be the superhero our DevOps squad has been...
Senior Java Engineer
Looking for a new exciting role? Then this is for you! Looking for a Senior Software Engineer that is going to guide, advise, inform, mentor team members to enable them to perform the tasks required by their roles to the best of their ability. Key Requirements 7 - 10...
Data Specialist and Performance Marketer – Gauteng Pretoria
A South African company that provides solar energy solutions for homes and businesses is seeking a Digital Specialist & Performance Marketer who will be instrumental in optimizing and expanding their digital presence. This role demands mastery in creating and...
Full Stack Developer – Gauteng Germiston
Minimum Requirements Grade 12 Bachelor's degree in computer science, Information Technology, or related field or equivalent experience. 8+ years in software development, with at least 5 years in C#/.NET. Proficient in: ASP.NET Core / .NET 6+, Web API / RESTful...
IT Technician (CPT)
ENVIRONMENT:A Tourism and Hospitality company providing luxury accommodation seeks a highly skilled & solutions-oriented IT Technician with strategic vision to join its team. You will provide proactive supervisory mechanisms for ensuring seamless operations of IT...
Data Analyst
Data AnalystUnleash your analytical prowess with a dynamic Fintech!R 400,000 - R 605,000 per annumJoin a cutting-edge financial services company dedicated to empowering businesses in South Africa to thrive and grow. This role offers the opportunity to harness your...
IT Technician (CPT) – Western Cape Cape Town
ENVIRONMENT:A Tourism and Hospitality company providing luxury accommodation seeks a highly skilled & solutions-oriented IT Technician with strategic vision to join its team. You will provide proactive supervisory mechanisms for ensuring seamless operations of IT...
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