NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
Cape Town’s traffic among the world’s worst
Capetonians battle some of the worst traffic in the world, with Cape Town ranking as one of the most congested cities in the world. This is according to the latest Inrix Global Traffic Scorecard, which provides travel delay comparisons, costs of congestion to drivers...
Cybersecurity is the top risk businesses face in 2025
The World Economic Forum’s Global Cybersecurity Outlook 2025 highlights the increasing complexity in the cyber landscape, which has significant implications for organisations and nations. This complexity arises from the rapid growth of emerging technologies,...
Retailers ready to fully embrace AI
Artificial intelligence (AI) is rapidly becoming the cornerstone of innovation in the retail and consumer packaged goods (CPG) industries. Forward-thinking companies are using AI to reimagine their entire business models, from in-store experiences to omnichannel...
New scam targets businesses on social media
Kaspersky experts have uncovered a new phishing scam targeting businesses that promote their pages on Facebook. Scammers send emails allegedly on behalf of Meta for Business – Facebook’s platform for businesses – claiming the recipient’s page contains prohibited...
Data loss concerns will limit GenAI access for developers
Enterprises are expected to tighten restrictions on generative AI (GenAI) usage among developers, citing proprietary data concerns. Meanwhile, agentic AI is emerging as a critical upskilling opportunity for IT professionals, and open-source software (OSS) technologies...
50 years ago, Intel 8080 kick-started an industry
The Intel 8080 didn’t revolutionise microprocessors – it created the microprocessor market. “The 4004 and 8008 suggested it, but the 8080 made it real,” says Federico Faggin, Intel’s lead designer for the 8080 and its predecessor processors, the 4004 and 8008. Prior...
Helium and Its potential alternatives
Helium is sourced as a byproduct of natural gas, which is produced naturally through the radioactive decay of uranium and thorium. It is mostly found and commercially produced from gas deposits in the US, Qatar, Algeria, Russia, and Canada, and is subsequently...
LG CEO outlines 2025 strategy
LG Electronics’ (LG) CEO William Cho and key company executives outlined the company’s 2025 business strategy during a press conference last week on the sidelines of CES 2025. The CEO emphasised the need to build structural competitiveness and accelerate qualitative...
More News Today
AvosLocker ransomware uses AnyDesk in safe mode to launch attacks
Sophos has released new research about AvosLocker ransomware, explaining how attackers attempt to bypass security controls by using a combination of Windows Safe Mode and the AnyDesk remote administration tool. Windows Safe Mode is an IT support method for resolving...
Made-in-SA world first combats fake news
South Africans are no strangers to the concept of fake news or disinformation circulating on social media. But they often feel helpless about their inability to correctly identify or combat it. The last couple of years have been a particularly rich field for...
Data management and protection strategy vital to ensure PoPIA compliance
Data management and protection can be a complex task, and a ‘one size fits all’ approach cannot be applied for every organisation. By Gary Allemann, MD of Master Data Management With volumes of data increasing at an alarming rate, having a clear, well-defined data...
Why are regulated institutions still not getting their fraud and AML due diligence right?
Managing financial crime risk continues to remain a major priority for regulated institutions, with millions of dollars being invested every year into upgrading systems and processes around prevention, detection, investigation and reporting of such crimes. By Clive...
Breakpoint appointed Nutanix Cloud Champion partner
Breakpoint, a South African technology solutions provider and pioneer in monitoring and test automation solutions for enterprise, has been named a Nutanix Cloud Champion partner, the highest level of partnership in the Nutanix Elevate Reseller Partner Programme. This...
The greatest asset becomes the biggest risk
It's never been more important to protect employees from cyber-attacks while also mitigating the risk they pose as trusted insiders. The erosion of the cyber-perimeter as a result of new virtual workforce models necessitates a new approach, one that baselines...
AIS and SD-WAN: the network resilience power couple
Intrinsically linked and inherently resilient, AIS and SD-WAN define next-generation networking for the modern enterprise. By Greg Hatfield, principal practice head: hybrid networks - intelligent infrastructure at Dimension Data. Welcome to a world where organisations...
In a world without boundaries, SASE is the security framework businesses need
Digital transformation and technology evolution has effectively removed the physical boundaries that previously constrained IT systems. As it has done this, the perimeter of organisations has been pushed closer to the edge, driven by cloud adoption, the Internet of...
What to expect in a hybrid working world
Predicting the future is hard. Predicting the future in tech is even harder, and a completely imperfect exercise due to how rapidly things progress, challenges to innovation and the unpredictably of consumer trends. By Ronald Ravel, D\director B2B at Dynabook South...
It’s the end of passwords as we know it
Imagine it’s October 2050 and a school class is on a Cybersecurity Awareness Month field trip at the local museum. Suddenly, a student asks his teacher “what’s that?” staring at some strange combination of letters, symbols and numbers. “Oh, that’s a password,” the...
Solutions Developer – Gauteng Johannesburg Region
Seeking a passionate Solutions Developer with solid experience in Blazor and C#. The ideal candidate will have a strong front-end focus, work well in a hybrid environment, and bring hands-on knowledge of Azure infrastructure, SQL, and modern architecture patterns. Key...
Software Development Team Lead / Scrum Master at Sabenza IT & Recruitment
About the OpportunityWe're working with a cutting-edge UK/European fintech company embarking on the development of an AI-driven platform in the digital compliance and identity space. As part of this ambitious initiative, we're looking for a Senior Developer Team Lead...
Project Manager
Location: Ottery, Cape Town Type: Full-Time | On-Site Salary: R 50 000.00 Industry: ManufacturingAn established industrial refrigeration company based in Ottery, Cape Town, is looking for an experienced Project Manager. The ideal candidate will thrive in dynamic,...
BI Developer
Seeking a BI Developer who will be responsible for building and maintaining data processes, automating reports, and supporting business intelligence initiatives across various platforms. Key Requirements BCom degree or BA in FinanceMicrosoft Data Engineering and Data...
Software Development Team Lead / Scrum Master at Sabenza IT & Recruitment – Gauteng Johannesburg
About the OpportunityWe're working with a cutting-edge UK/European fintech company embarking on the development of an AI-driven platform in the digital compliance and identity space. As part of this ambitious initiative, we're looking for a Senior Developer Team Lead...
Project Manager – Western Cape Cape Town
Location: Ottery, Cape Town Type: Full-Time | On-Site Salary: R 50 000.00 Industry: ManufacturingAn established industrial refrigeration company based in Ottery, Cape Town, is looking for an experienced Project Manager. The ideal candidate will thrive in dynamic,...
BI Developer – Gauteng Johannesburg Region
Seeking a BI Developer who will be responsible for building and maintaining data processes, automating reports, and supporting business intelligence initiatives across various platforms. Key Requirements BCom degree or BA in FinanceMicrosoft Data Engineering and Data...
Technical Support Architect at Parvana Recruitment
About our client:Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations,...
IT Risk Manager
What will you do?The role of IT Risk Manager resides in the Governance, Risk and Business Engagement function of the company that is responsible for Governance and IT Risk Management within the company. The IT Risk Manager will be actively involved in defining,...
Senior Remote Systems Engineer
Seeking a Senior Systems Engineer with proven experience in Managed Services (MSP) environments. Key Requirements Minimum 3 years of experience in an MSP environment (essential)Strong experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Security &...
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