Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
Nobel Prize in Chemistry goes to work on proteins and AI
The Royal Swedish Academy of Sciences has awarded the Nobel Prize in Chemistry 2024 to David Baker (half the prize) for work on computational protein design, and to Demis Hassabis and John M Jumper (sharing the other half) for protein structure prediction. Baker is...
Voting open for Channelwise Awards
It’s that time of year again, when South Africa’s IT reseller partners get to voice their opinion and vote for the vendors and distributors they most enjoy working with. Voting is now officially open for this year’s prestigious Channelwise Awards right here. “As we do...
SpaceX demonstrates Starship launch and catch
SpaceX has successfully demonstrated Starship’s ability to launch and return, caught by the arms of the launch and catch tower. The test on techniques fundamental to Starship and Super Heavy’s fully and rapidly reusable design was performed yesterday (13 October...
Engie starts construction of second new solar PV power plant
One of the country’s leading independent power producers, Engie, has started construction of the 75 MW Graspan Solar photovoltaic (PV) power plant in the Northern Cape. The solar plant will be built and operated by Engie in partnership with Pele Green Energy and is...
AMD launches 5th Gen AMD EPYC CPUs
AMD has announced the availability of the 5th Gen AMD EPYC processors, formerly codenamed “Turin”, designed for enterprise, AI and cloud. Using the “Zen 5” core architecture, compatible with the broadly deployed SP5 platform2 and offering a broad range of core counts...
Energy-efficiency, AI drive accelerated innovation
Nvidia’s accelerated computing isn’t just efficient. It’s critical to the next wave of industrial, scientific and healthcare transformations. This is the word from Bob Pette, Nvidia’s vice-president and GM of enterprise platforms, presenting the keynote address at the...
Solid growth predicted for customer data platforms
The global customer data platform (CDP) market is expected to reach $51,95-billion by 2030 -with a CAGR of 39,5% from 2024 to 2030 - according to a new report by Grand View Research. The growing demand for assimilating and storing unstructured and structured consumer...
Counting the global cost of digital exclusion
A staggering 627-million individuals globally – more than the populations of the US and Brazil combined - are excluded from essential digital services, including financial services, education, healthcare, and employment platforms. The is according to global full-cycle...
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AI, telematics can improve driving behaviour under SA’s new driving laws
South Africa's Department of Transport announced the implementation of the Administrative Adjudication of Road Traffic Offences (AARTO) Act, which will introduce a new licence points demerit system geared towards imposing stricter penalties for road rule...
MetroFibre Networx achieves Level 2 BBBEE Rating
MetroFibre Networx has achieved a Level Two (2) BBBEE rating for 2021/2022 under the ICT Sector Charter targets. "We see transformation as an ongoing journey and not as an end point, and hence building an organisation that subscribes to all the tenets of diversity and...
African Bank appoints group CIO
African Bank has appointed Unathi Mtya as group CIO and as a member of the Group Executive Committee. Mtya joins African Bank from Grindrod Bank, where she was the chief technology officer. She has led several portfolios across a wide spectrum of information...
ABB opens Digital Solutions Centre in Joburg
ABB has opened its new South African Digital Solutions Centre, which aims to help companies across industries to overcome their most pressing technology and digitalisation challenges. The centre, at ABB's Longmeadow facility in Johannesburg, gives customers in the...
SA’s financial institutions need to pursue their own path to the cloud
Cloud adoption - including hybrid and multi-cloud adoption - is expanding fast among both private and public sector organisations of all sizes. At the enterprise level, consulting firm BCG estimates that two-thirds of companies globally already use multiple clouds. It...
Are you still connected to your customers in a digital world?
The way we communicate socially has changed, thanks to social media and mobile technology. For many, this has also translated to changes in the way we communicate professionally. By Sarthak Rohal, vice-president: IT services at AlphaCodes Digital has removed the...
Effective border control operations can aid sustainable recovery
Governments have been wrestling with the challenges of reopening borders and restarting economies while also performing their fundamental responsibility of protecting populations and national health systems from threats related to Covid-19 and its variants. By Peter...
Decision Inc is hiring in SA …
Decision Inc is looking for large numbers of talented people to join its team, to help fuel and realise their massive growth both locally and abroad. The company is recruiting 100 additional people across data engineering, business development, data science,...
Workonline opens routes for ZEOP
Workonline Communications has been awarded the IP transit provider contract by ZEOP, one of the services consortia members of METISS (MElting poT Indianoceanic Submarine System), the subsea fibre optic cable system connecting the Indian Ocean Islands to South Africa....
Self-sovereign digital identity is a game changer for African financial inclusion
Information is power. And personal information, or more specifically, who controls it, is rapidly becoming one of the most crucial business and consumer challenges of a digital economy. By Suren Pillay, interim chief technology officer, and Sean Mouton, head R&D:...
SAP ABAP Developer at Sabenza IT & Recruitment
SAP ABAP Developer - Join Our Dynamic Team!Are you a SAP superstar ready to make waves in the world of system design and development? We're on the hunt for a dynamic SAP ABAP Developer to join our vibrant team and take our S/4HANA implementations to the next level! If...
Technical Business Analyst (Senior) at Parvana Recruitment – Remote Remote
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
SAP ABAP Developer at Sabenza IT & Recruitment – Gauteng Pretoria
SAP ABAP Developer - Join Our Dynamic Team!Are you a SAP superstar ready to make waves in the world of system design and development? We're on the hunt for a dynamic SAP ABAP Developer to join our vibrant team and take our S/4HANA implementations to the next level! If...
Data Technologist at Financial Intelligence Centre
JOB PURPOSE Source, gather, scope and map of statistical and visual/spatial information to respond to the operational data needs of the organisation. KEY PERFORMANCE AREAS • Data Engagement and Requirements Analysis • Engage with business teams to understand project...
Senior Support Engineer (VMware) (CPT)
ENVIRONMENT:PROVIDE virtualisation infrastructure support as your technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will serve as the VMware Support Specialist while providing proactive analysis of...
Data Technologist at Financial Intelligence Centre – Gauteng Pretoria
JOB PURPOSE Source, gather, scope and map of statistical and visual/spatial information to respond to the operational data needs of the organisation. KEY PERFORMANCE AREAS • Data Engagement and Requirements Analysis • Engage with business teams to understand project...
Senior Support Engineer (VMware) (CPT) – Western Cape Century City
ENVIRONMENT:PROVIDE virtualisation infrastructure support as your technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will serve as the VMware Support Specialist while providing proactive analysis of...
Senior Software Tester
SOFTWARE TESTER ( SQA)Leverage your skill and passion for AI in TestingR 500 000 - R 760 000Passionate about innovation, automation, and AI-driven solutions? We're looking for a Software Tester who thrives in a dynamic environment and is eager to shape the future of...
Senior Game Developer
We're seeking a highly skilled Senior Game Developer to join one of our clients dynamic team! If you're passionate about creating immersive gaming experiences, leading projects, and innovating with cutting-edge technology, we want to hear from you. Bring your...
Commercial Analyst Portfolio and Impairments – Western Cape Cape Town
Commercial Funnel & Data Science Analyst - Drive Portfolio Performance with Data!Are you passionate about turning data into strategy and machine learning into measurable results? Do you thrive in a fast-paced, tech-driven environment where innovation powers...
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