How to identify the process
Part three of a four part series by SoftExpert, Roger Tregear, a manager at Leonardo International and Ian Huntly, CEO of Rifle-Shot Performance Holdings, representatives in Sub-Saharan Africa of SoftExpert, a market leader in software and services for enterprise-wide...
Lorge wins at Sage awards
Sage ERP X3, Sage 300 ERP (formerly Accpac) and Sage CRM technology and solutions provider Lorge, celebrating its 27th year in business, has won more major awards at the annual Sage awards ceremony in Johannesburg at the weekend, including Sage 300 ERP Best Achiever,...
Defining ‘process’ in BPM
Part two of a four part series by SoftExpert, Roger Tregear, a manager at Leonardo International and Ian Huntly, CEO of Rifle-Shot Performance Holdings, representatives in Sub-Saharan Africa of SoftExpert, a market leader in software and services for enterprise-wide...
Survey: SaaS customer support lacking
According to a global research from the Enterprise Strategy Group (ESG), businesses increasingly value software as a service (SaaS) applications, but many enterprises are facing significant customer support challenges with their SaaS vendors, leading to low customer...
Defining process in process management
What is meant by business process, process improvement and process management? Business processes are collections of cross-functional activities that are the only way any organisation can exchange value with customers and other stakeholders. Business processes are...
Introducing process management
Whether working at the individual process level or across an enterprise, too many business process management (BMP) initiatives do not deliver on promises made or even if the promises are delivered, there is often no solid evidence and, in a sceptical, busy world, the...
Choosing the right ERP system
Choosing an ERP system is one of the most strategic decisions for mid-market companies and their CEOs face a significant dilemma. Should they choose a system for today, or for how the company may look in five to 10 years? Should users go for a full system or start...
CA now VCE certified
CA Southern Africa has announced that 25 of CA Technologies’ software offerings are now certified by VCE to run on Vblock Systems, demonstrating the company’s ongoing commitment to supporting converged infrastructure platforms. The 13 new certified offerings include...
SharePoint an industry game-changer
The newly released version of the Microsoft Web-based platform, SharePoint, shows the extent to which the solution has evolved and why it truly matters to business decision makers. Established South African ICT solutions and support provider, Ukuvuma Solutions,...
Pastel enters personal finance market
Pastel My Money, an online personal finance management tool, is now available to everyone with Web access. Powered by Pastel, South Africa's leading developer of accounting and business software, My Money promises to make personal finance management a breeze. It's...
CA Technologies’ predictions for 2013
CA Southern Africa has released CA Technologies’ top five IT predictions for 2013: Big data grows up There will be an emergence of big data administrators, who will play a critical role in using new technologies and processing power to take a cold, hard (and useful)...
New PPPM tools from TPG Africa
The local project, program and project portfolio management (PPPM) solutions provider TPG Africa, formerly UMT Consulting SA, has introduced a range of freshly designed specialised enterprise PPPM solutions and services. TPG Africa has also developed a unique and...