Why 2024 will be the year of the AI assistant
Over the coming 12 months, generative AI will drive transformation across all industries, boosting efficiency and productivity. Tailoring and personalising customer interactions faster and at scale, workers are quickly realising the benefits. By Linda Saunders,...
A socio-technical approach to data management is crucial
The world is more polarised than ever before, with global conflict and geopolitical tensions drawing strong lines between regions and even within countries. By Lee Wearne, data strategist at Insight Consulting Conflict, social unrest, inflation, climate change, and...
Turning the lifeblood of business into value and action
The modern analytics architecture is one of the most innovative and evolving spaces in the world of business intelligence. By Matt Hayes, vice-president: SAP Business at Qlik This is particularly true as companies become increasingly data centric, changing their...
Narrowing the data maturity gap starts with the people
In an era defined by information and innovation, where there's more competition than ever before, businesses all understand the importance and value of data. By Lee Wearne, data strategist at Insight Consulting However, collecting and storing data is one thing, but...
Data quality essential in training ChatGPT, says PBT Group
It is approaching a year since OpenAI launched ChatGPT to the public, with adoption rates skyrocketing at an unprecedented pace. By February 2023, Reuters reported an estimated 100-million active users. Fast forward to September and the ChatGPT Web site has attracted...
Data culture, governance key to maximising generative AI capabilities
Data security and reliability have always been core pillars of a data program. But rapid advancements in artificial intelligence (AI) have made these components all the more important. Ensuring AI is fuelled by accurate, comprehensive data is key to realising its full...
Harness soft skills for digital transformation
With digital transformation initiatives in throttle across many South African organisations, a vital cog that many often overlook is to nurture soft skills to make their strategies pay off. Digital transformation is the process whereby companies embed technologies...
Ensure a robust return on your big data investment
In this digital age, big data is no longer just a trendy term. Businesses of all sizes are pouring resources into big data projects to make smarter decisions, deliver personalised customer experiences, and accelerate innovation. By Professor Yudhvir Seetharam; head of...
Business challenges where AI could be useful
The beginnings of AI can be traced back to the 1950s and while AI has been improving for several decades, compared to other technologies, such as telephony, home computing and the internet, progress on AI has been relatively slow. By Hans Roth, senior vice-president...
A data strategy can unlock trapped information value
In today's data-driven world, organisations that harness the power of data and turn it into valuable insights gain a competitive edge. However, many enterprises struggle to unlock the full potential of their data assets, despite significant investments in analytics...
Classify data effectively to leveraging value
As the understanding that data insights can drive leadership and innovation gains traction, businesses have become increasingly data focused. By Iniel Dreyer, MD of Data Management Professionals South Africa (DMP SA) While data collection is nothing new, the reality...
Lead the AI revolution with data
Trying to deliver on AI without a data strategy that addresses data quality challenges is like putting the cart before the horse, writes Paul Morgan, head: data, analytics and AI at Altron Karabina. ChatGPT exploded onto the global landscape at the end of 2022, and...