ONS implements BT cloud solution
The Office for National Statistics (ONS), the UK’s largest producer of independent statistics, has chosen a new BT Cloud Contact solution to give its research agents and the public an improved, more flexible and more responsive service. The deal will see BT’s cloud...
Migrating to the cloud
“When approaching the subject of the cloud, there is a choice between being strongly positive or enthusiastic. The wave in favour of the cloud is so strong that views which attempt to even mildly address the need or even the relevance of the cloud could make you look...
Three steps to enterprise cloud migration
Cloud computing offers significant benefits to enterprises, and many are starting to factor it into their long-term planning. First, however, they need to understand the pros and cons of cloud - and how to make the move. “Cloud offers enterprises the benefits of...
The future of the DBA in cloud computing
One of the many areas where services are beginning to move towards the cloud is in the database, as cloud providers, either public or private, can remove many of the time consuming tasks around installing, configuring and provisioning the database. These roles are...
IT departments are taking strain
When asking call centre managers how they go about choosing the technology that supports their business, the answers are invariably the same. They are approached by vendors who sell solutions, or perhaps they turn to analysts’ opinion. And sometimes, they rely on...
Alcatel-Lucent unveils new cloud suite
Alcatel-Lucent has announced a new suite of solutions to help enterprises migrate to the cloud and apply more cost effective business models as they address the challenge of delivering communications services for a highly mobile, application-driven workforce. Cloud...
Orange, Microsoft boost cloud partnership
For the last two years, Orange Business Services, a Microsoft partner, has been selling Office Together Select, a communication and collaboration solution based on Microsoft Office 365 with its own professional services. As of June 2013, Office Together Select will be...
Embracing the cloud
While cloud computing has been touted as the next-generation architecture for enterprises, some channel players perceive it as a threat, cutting them out the channel supply chain and eroding their traditional product and value-added service margins, says Anamika...
Kathea launches virtual meeting room
The cloud is often seen as a challenge to the traditional IT channel, eroding its business by removing the need for the middleman. However, cloud based services can offer opportunities for the channel to extend and grow their business. Kathea’s innovative "MeetME"...
Huawei unveils Cloud Data Centre solution
Huawei Enterprise South Africa, a business group of Huawei Technologies - the world’s largest telecommunications and ICT equipment manufacturer - this week announced the introduction of its Cloud Data Centre solution to the local market. Developed upon an agile...
Challenges to Africa’s cloud adoption
In Africa, an emerging information technology industry is betting its future on serving customers and businesses through cloud based applications, says Christo Briedenhann, country manager of Riverbed Technology, Africa. At the same time, governments and...
Software AG announces ARIS 9
Software AG has announced the availability of the new ARIS Version 9 at CeBIT 2013. ARIS 9 combines the latest technology megatrends - cloud, mobile, social and big data/analytics - and makes them available for a broad user group within a company and beyond. The new...