GenAI’s potential versus the reality for frontline workers
While generative AI (GenAI) is gaining traction in businesses worldwide, its adoption and impact vary across different segments of the workforce. A recent study by the Boston Consulting Group found that respondents from countries in the Global South, including South...
Tech could be a game changer for unemployment
South Africa faces one of the highest unemployment rates in the world, with 32,6% of the population unemployed as of 2023. The country’s youth are particularly affected, with over 60% of young people aged 15 to 24 unemployed. By Zwelijongile Gwebityala, MD of...
Trauma and triggers between nine and five
The past few years have seen a massive turnaround in the awareness of mental health conditions and how they affect us in the workplace. Phrases like trigger warning, PTSD, and workplace toxicity are becoming commonplace and a wider acceptance of the importance of...
How aspiring tech wizards should write their CV
Hey there, all you tech enthusiasts and future IT stars: are you ready to navigate the complex world of crafting that perfect CV? In today's digital marketplace, your curriculum vitae (CV) is your golden ticket to unlocking IT opportunities, writes Shani van Eck,...
Certifications par for the course in the remote job market
As the world's most powerful economies grapple with an ageing population and shrinking workforce, the spotlight is increasingly turning to Africa, poised to become an engine of global growth with its youthful, vibrant workforce. By George Asamani, MD of the Project...
Who’s leading the cultural reset?
In the corporate jungle, there’s one beast that everyone’s trying to tame - company culture. It’s that elusive, invisible force that drives everything from employee engagement to bottom-line profits, writes Craig Raath, master reward specialist (SARA) and executive...
Critical signs your workforce needs an engagement boost
In an era where frontline workers are the backbone of countless industries, their engagement levels can significantly impact a company’s success. Yet many businesses overlook the telltale signs that their workforce is struggling with motivation and connection, writes...
Independent talent can help project teams adapt and thrive
How do businesses build effective project teams in times of uncertainty? The answer often lies outside of traditional hiring practices, writes Johann van Niekerk, co-founder and CEO of Outsized. By tapping into the rich reservoir of independent talent, companies can...
Can payroll help HR prepare for the future workplace?
We are overwhelmed by predictions of the future workplace. Workforces will be more flexible. Employees will assert their independence. Hybrid and remote working will become the norm. The 9-to-5 grind is coming to an end. Or not. There is evidence pointing towards and...
AI is changing the value of people in the BPO sector
One of the most common questions asked of the business process outsourcing (BPO) sector is, ‘will artificial intelligence (AI) take jobs from the sector?’. The answer is a resounding no, writes By Mervyn Pretorius, chief technology officer of CCI Global. That said,...
EOR protects sensitive data across
Expanding into international markets offers companies exciting opportunities for growth. Beyond reaching broader customer bases and increasing global influence, this venture also opens doors to diverse new talent pools. However, as Nicol Myburgh, head of HR services...
Pros and cons of permanent versus independent hires
Hiring talent is a crucial decision, and the question of hiring a permanent employee or engaging an independent professional deserves serious consideration. Johann van Niekerk, co-founder and CEO of Outsized, breaks down the cost and other implications of hiring...