Geopolitical tensions lead to increased risks for shipping
The fast-changing geopolitical landscape is creating new risks and challenges for a shipping industry already juggling the energy transition and the legacy of the Covid-19 pandemic, according to Allianz Commercial’s Safety and Shipping Review. The industry faces an...
Machine learning market set to reach $419,94bn
The global machine learning market size is anticipated to reach $419,94-billion by 2030, registering a CAGR of 33,2% from 2025 to 2030, according to a new report by Grand View Research. The market is experiencing continuous growth, driven by the increasing demand for...
AR/VR spend reaches $8,4bn by 2029
According to the Worldwide Augmented and Virtual Reality Spending Guide published by International Data Corporation (IDC), EMEA augmented reality (AR) and virtual reality (VR) spending will reach $8,4-billion by 2029, reflecting 16% five-year compound annual growth...
Layoffs mark Q1 2025 global job market
The global job market dynamics in the first quarter (Q1) of 2025 revealed a negative year-over-year (YoY) trend, as several companies announced layoffs amid ongoing optimisation efforts. The banking and payments sector experienced a rise in postings, driven by...
New satellite connectivity keeps airports online
In an industry where every second of downtime can disrupt passengers and delay operations, a new satellite service is helping airports and airlines stay connected, no matter what. With the launch of SITA Managed Satellites, airports around the world can now maintain...
Drug-resistant malaria in East Africa comes under attack
A research consortium led by the University of Cape Town (UCT) has played a pivotal role in developing the first regional action plan to combat drug-resistant malaria in East Africa. Endorsed by health ministers from across the region, the plan represents a major step...
Retro Rabbit’s Call Centre AI takes over the heavy lifting
In an era where customers expect instant and accurate support, many contact centres still struggle with outdated manual processes that slow response times and increase errors. Retro Rabbit has launched Call Centre AI, a cutting-edge solution that automates critical...
Why investing in techpreneurs is investing in the future
GoodApp, a South African-born home services platform, was named Start-Up of the Year at the Intelligent ICT Awards, an honour that not only recognises technical achievement but also affirms the growing momentum behind purpose-driven African innovation. Founded with a...
SAS debuts custom AI models
SAS has debuted a new selection of AI models, each of which addresses a specific labour- and time-intensive process that can drag business down. SAS’ packaged models come either ready-to-go or intended to tailor and accelerate model training on customer data. All can...
Salesforce introduces Agentforce for Financial Services
Salesforce has introduced Agentforce for Financial Services, a set of pre-built, role-based AI agent templates that augment financial services teams with digital labour and automate key front-office tasks like preparing for an investment review, replacing a lost...
Workday unveils Illuminate Agents for HR, finance operations
Workday has announced a new wave of Illuminate Agents designed to significantly speed up the hiring processes, improve frontline worker experiences, streamline complex financial processes, and empower employees to find information quickly and easily. “The key to...
How working from home affects your insurance
While remote and hybrid work arrangements have recently started to decline as the return-to-office trend has gained momentum around the globe, many companies continue to embrace these models to attract and retain top talent. The working-from-home option does impact...