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Industry standards and regulations elevate SMS

In an age where true attention has become one of the scarcest commodities in customer engagement, the decades-old SMS channel continues to command exceptionally high open rates and high perceived importance. It’s largely thanks to tight regulations and industry...

Modern telcos should approach AI in BSS with caution and care

Artificial intelligence (AI) has become a strategic enabler across all industries, writes Damian Burnett, sales director at VAS-X. Whether it’s apps that suggest content based on user behaviour, systems that automatically optimise service performance, or dashboards...

Is your payroll system holding back global hiring?

Your developers are in India. Your designers log in from Estonia. Your project managers are based in South Africa. For many businesses, this isn’t an exception; it’s the new normal. Remote work and digital collaboration have made it possible to build teams anywhere...

Unverified AI-generated data will push zero-trust data governance

By 2028, 50% of organisations will implement a zero-trust posture for data governance due to the proliferation of unverified AI-generated data, according to Gartner. “Organisations can no longer implicitly trust data or assume it was human generated,” says Wan Fui...

These are SA’s most in-demand jobs in 2026

Pnet has released its Job Market Trends Report for December 2025, including the Pnet Job Guide for the year ahead. The analysis highlights fierce competition for jobs with low barriers to entry in terms of experience and qualifications as well as healthy demand for...

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How NHI could impact AML compliance

Taxation issues are a familiar case for South Africans. Every taxpayer will always begrudge rises, as the phrase “only certainties in life being death and taxes” will attest, but recently proposed increases feel particularly unwanted. By Bradley Elliott, CEO of...

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It’s the era of the SOC

Among the primary reasons for establishing a Security Operations Centre (SOC) are strengthening cybersecurity posture, enabling faster detection and response and gaining a competitive edge. Interestingly, despite the increasing demand for automated cybersecurity...

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Used car sales show strong year-on-year growth

December 2025 was a positive send-off for the South African used car market, with sales easing after a very strong showing in October and November 2025. While month-on-month (MoM) declines were noted, year-on-year (YoY) sales saw a notable increase, reinforcing the...

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Reputation has a monetary value

Corporate reputation now has measurable value: companies with strong reputations can realize as much as 4,78% in additional annual shareholder returns, creating a global "Reputation Economy" worth an estimated $7,07-trillion, according to a new study from Burson. The...

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Gen Z mental health takes a knock

A new analysis of national mental health data, conducted by Cognitive FX, shows that Generation Z adults in the US have experienced a dramatic decline in their self‑reported emotional well‑being over the past six years.  The analysis draws on data from the Gallup...

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