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Make your AI policy fit for purpose

Kathy Gibson reports  – Somethings artificial intelligence (AI) makes mistakes – and the consequences could be dire. But when this happens, organisations can’t simply pass off the mistake as a technical error and move on. Because when the AI messes up, the...

The future of customer service is automated, but it must retain a human heart

Customer self-service is not a new phenomenon; it’s just much easier than in years gone by. By Kelvin Brown, customer operations executive at Telviva Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in contact...

Banks are still missing the links between fraud and money laundering

Financial institutions are increasingly integrating their fraud and anti-money laundering (AML) systems, but intelligence and governance gaps remain. New fraud and AML convergence research from Datos Insights, commissioned by data and AI leader SAS, finds 86% report...

Binance breach will usher in new phase for protecting wealth

The $6,3-billion Binance hack opens a new chapter in the fight to protect wealth, with AI handing criminals the speed to empty an exchange in minutes, warns Nigel Green, CEO of deVere Group. His comments come as Binance, the world’s largest crypto exchange, reveals...

Gavi-supported vaccines save millions of lives

More than 1,3-million future deaths were averted in 2023 thanks to vaccination programmes supported by Gavi, the Vaccine Alliance. This achievement, which translates to more than two lives saved every minute of the day, is highlighted alongside historic progress in...

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BI Developer

Our Client is seeking a Senior Business Intelligence (BI) Developer who will be responsible for designing, developing, and maintaining BI solutions that help organizations make informed decisions. You will work on data warehousing, data modeling, and data...

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BI Developer – Gauteng Sandton

Our Client is seeking a Senior Business Intelligence (BI) Developer who will be responsible for designing, developing, and maintaining BI solutions that help organizations make informed decisions. You will work on data warehousing, data modeling, and data...

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