Why AI voice agents are being met with open arms
For years, the South African contact centre industry has been building the foundations of digital customer service, writes Bruce von Maltitz, CEO of 1Stream. While the traditional automated systems that aided them have served us well, we have now reached a massive...
AI success hinges on strategy, skills and organisational maturity
Organisations rushing into artificial intelligence (AI) without a clear strategy and the right internal capability risk overpromising, underdelivering, and ultimately damaging their credibility in the market. According to Lebo Masola-Mnjama, talent manager at Dariel,...
Healthcare AI without infrastructure is digital load shedding
When a power grid cannot meet demand, the result is not a gradual decline, it’s instability. By Heny Adams, country manager at InterSystems South Africa Healthcare systems are now approaching a similar inflexion point with artificial intelligence. AI introduces new...
Africa’s opportunity amid global tech layoffs
From Silicon Valley to Europe’s boardrooms, tech executives are trimming headcount again. In contrast, across Africa, employers and governments face the dilemma of a digital skills shortage, writes Dr Jannie Zaaiman, secretary-general of Technology Information...
HR key to an AI-ready organisation
Artificial intelligence (AI) can create enormous advantages for organisations and has become an important competitive consideration. But during 2025, AI hype started showing cracks as many companies reported failed pilots and underwhelming results. Yet, the...
Rethinking antivirus in a modern security landscape
Antivirus has come a long way since its early signature-based roots, but even the most advanced versions cannot keep up with the speed and complexity of current cyber threats. By Ivaan Captieux, security consultant at Galix Attacks now bypass traditional controls...
Rethinking power for Africa’s data centres
Africa’s digital economy is scaling faster than its power systems. By Mourad Younis, cloud and services provider segment leader at Schneider Electric, Middle East & Africa Cloud regions, artificial intelligence (AI) workloads, fintech, health platforms and...
Senior Software Engineer at NRF National Research Foundation – Western Cape Observatory
Postion Summary: SARAO has an exciting Senior Software Engineers position which forms part of the software development team building the MeerKAT, MeerKAT Extension, African VLBI Network (AVN) and the Square Kilometre (SKA) telescopes. Senior software engineers...
Software Engineer at NRF National Research Foundation – Western Cape Observatory
Postion Summary: SARAO has an exciting Software Engineer position to form part of a development team building the MeerKAT, MeerKAT Extension, African VLBI Network (AVN) and the Square Kilometre Array Observatory (SKAO) telescopes. The role will be responsible for...
BI Analyst (PowerBI)
Understanding of both business, operations and supply chain systems. Ability to read and interpret reports, dashboards, and KPIs. Engaging cross-functional teams. Proficient in handling large data sets, complex queries, and drawing business insights. Gather and...
BI Analyst (PowerBI) – Gauteng Johannesburg
Understanding of both business, operations and supply chain systems. Ability to read and interpret reports, dashboards, and KPIs. Engaging cross-functional teams. Proficient in handling large data sets, complex queries, and drawing business insights. Gather and...
Technical Digital Writer
A well-established Travel company is seeking to appoint a Technical Digital WriterWe are seeking a skilled Technical Digital Copywriter who can translate complex concepts into clear, engaging, and accessible digital content that drives measurable...