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Salesforce expands Agentforce with portfolio of AI agents

Salesforce has introduced a new portfolio of job-ready agents built to take on high-value work across sales, service, commerce, employee experience, and the back office. Connected to Customer 360, these agents can work with the customer context and business processes...

Technical debt is now a boardroom metric, not an IT one

For years, technical debt was treated as an IT problem. Ageing systems, brittle integrations and hard-to-change applications created cost and complexity, but as long as the business kept operating, those problems stayed largely contained within the technology...

Hypervisor decisions are bankrupting IT strategies

The biggest infrastructure mistake businesses are making today is assuming that choosing a hypervisor is simply a licensing decision. It is not, writes Helen Kruger, MD of Troye. It is a long-term business decision that will determine operational flexibility, cyber...

From insight to action: the next leap for African retail

African retail is changing quickly, but not always in the ways conventional digital transformation models anticipated. By Blessed Hwaire, value advisor: retail, consumer products and life sciences at SAP Africa, and Shobhit Jain, executive advisor: retail at SAP EMEA...

Steady growth for IT services in MEA

Spending on IT and business services in the Middle East and Africa (MEA) - including Israel - will reach $30,3-billion in 2023, according to the latest Worldwide Semiannual Services Tracker from International Data Corporation (IDC). In constant currency terms, this...

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SA’s potential copyright calamity

South Africa's Copyright Amendment Bill and Performers Protection Amendment Bill could potentially harm rather than help the creative industry and needs serious reconsideration, write Joshua Leroni, candidate attorney, and Carla Collett, partner, at Webber Wentzel....

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Capital Appreciation buys up Dairel

Fintech group Capital Appreciation has concluded agreements to acquire Dariel Solutions, the holding company of Dariel Software, for a total consideration of R131,2-million, to be settled by a combination of cash and allotment of ordinary shares out of treasury...

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Iridium wins Xero Partner of the Year award

Iridium Business Solutions has been awarded the title of "Partner of the Year" at this year's Xero Awards in South Africa. Xero is an international technology company that provides cloud-based accounting software for small and medium-sized businesses and each year...

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IT Technician at Datafin Recruitment

ENVIRONMENT:Our client, located just outside Franschhoek, has an exciting opportunity for an IT technician to support day-to-day operational tasks regarding hardware and software systems. The successful candidate will have MCSE/MCITP certification, an IT qualification...

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