Machine customers one of the biggest growth opportunities
Machine customers represent one of the biggest new growth opportunities of the decade - and business leaders must act now to create a path to entry to a business megatrend that will eventually be more significant than the arrival of digital commerce, according to...
SA moves to the decentralised cloud
Kathy Gibson reports - The cloud market is evolving as companies shift how they deploy services, with the biggest trend today being the move to the decentralised cloud. This is the word from Jon Tullett, associate research director: IT services sub-Saharan Africa at...
Conversational everything the new norm for customer comms
New research from Infobip reveals the growing trend towards conversational experiences for customer communications. The data, from 449-billion communications interactions on Infobip's platform across 2022, shows the rapid growth of interactions on chat apps such as...
Companies struggle to execute CX strategies
Only 40% of marketing executives in EMEA are "very confident" that their company's current customer experience (CX) strategies are capable of winning and retaining customers, according to an international CX study conducted by SAS and the CMO Council. And, with high...
Be alert when making digital payments
According to the latest Kaspersky Digital Payment survey, 23% of respondents from South Africa experienced financial losses associated with threats when using online banking and mobile wallet services - with the majority losing up to the equivalent of $1 000, and 9%...
Leverage ESG strategies to create value and build trust
"Business as usual" - with a sole focus on profitability - has become obsolete, and never before have companies been subject to as much scrutiny from society as they are now in the context of global climate and societal challenges. Organisations need to demonstrate...
Year-over-year growth for global security appliance market
According to the International Data Corporation (IDC) Worldwide Quarterly Security Appliance Tracker, vendor revenue in the overall security appliance market grew 4,7% year over year in the fourth quarter of 2022 (4Q22) to $6,1-billion, representing a $274-million...
Cisco breaks record for enterprise WLAN shipments
Enterprise wireless LAN (WLAN) revenues defied gravity in the fourth quarter of 2022, hitting a record $3-billion and, despite a marked contraction in sales to China, Cisco shipped more WLAN units than it ever has after supply constraints were alleviated, says...
AMD adds Zen 4 to Epyc embedded processors
AMD has launched the 4th generation AMD Epyc Embedded 9004 Series processors, powered by Zen 4 architecture to provide technology and features for embedded networking, security/firewall and storage systems in cloud and enterprise computing as well as industrial edge...
OEMs launch 4th Gen Intel Xeon systems
On 10 January 2023, Intel officially launched its 4th Gen Intel Xeon Scalable processors (code-named Sapphire Rapids) for data centre customers around the globe. All major original equipment manufacturers (OEMs) and original design manufacturers (ODMs) are now...
Tech education drives equality for businesses and consumers
Digital and technology adoption across the continent is growing and with it is a proliferation of apps and fintech products to improve lives. However, countries across the continent continue to see a shortage of technology skills among professionals and a lack of...
Logistics industry trends that are reshaping supply chains
The logistics industry battled a number of challenges in 2022, least of all the war in Ukraine and turmoil over China's strict Covid-19 policies. That said, the world also emerged from the worst of the pandemic, meaning that supply chains returned to some degree of...