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Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Customers are not forgiving of chatbots after a negative experience

Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...

Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

Study underlines Africa’s unique cardiovascular conditions

A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...

Lebele is new country MD for Accenture

Kgomotso Lebele has been appointed as the new country MD for Accenture in South Africa. Lebele takes over from Vukani Mngxati, who is leaving Accenture to pursue personal interests. “Lebele brings a deep understanding of the local market and a proven track record of...

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BT and Infobip expand partnership

BT and Infobip have announced the global expansion of their partnership to deliver AI-powered advanced communication services to multinational businesses worldwide. Infobip offers its customers RCS, WhatsApp and SMS messaging services. BT offers its customers...

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Credit fund aims to drive digital inclusion

Tech Credit Fund, a subsidiary of Solcon Capital, has announced the launch of a dedicated credit fund focused on accelerating broadband connectivity in South Africa’s townships and rural communities. This initiative will provide funding of up to R5-million per ISP,...

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Datacentrix achieves Fortinet Expert Level

Datacentrix has become an Expert-level partner in South Africa within Fortinet’s Engage Partner Program. “The unified security architecture from Fortinet delivers a powerful message by consolidating information from a single vendor into one unified fabric, which...

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Trust in GenAI surges

IT and business leaders have greater trust in generative AI (GenAI) than any other form of AI, according to new research commissioned by SAS. The IDC Data and AI Impact Report: The Trust Imperative exploring AI use and adoption also found that only 40% are investing...

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SABC board members ordered to pay R11,5m

The Special Investigating Unit (SIU) has welcomed the default judgment handed down by the High Court of South Africa, Gauteng Division, ordering three former SABC board members to pay back R11 508 549.12 tied to their unlawful decision to pay Hlaudi Motsoeneng, the...

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Poorest workers pay the most for data

For millions of cashiers, guards and cleaners, staying connected is unaffordable. A single gigabyte of prepaid data in South Africa costs around R85 – the equivalent of three hours of work at the minimum wage of R28.79 per hour. In Europe, the same gigabyte costs less...

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These jobs are in demand

The future of work in South Africa will be shaped by rising demand for professionals that offer a strong blend of technical skills, business acumen and digital fluency. This is according to Pnet’s September 2025 Job Market Trends Report, which explores 15 jobs that...

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Global manufacturing faces rising cyberthreats

Once overlooked in favour of data-rich industries, today’s manufacturing industry has become one of the most attractive targets for cyberattackers – with factories caught in the crossfire of ransomware economics, geopolitical conflict, and global supply chain...

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