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Spacecraft will slingshot past Earth on the way to Mars

In a few days, NASA’s ESCAPADE (Escape and Plasma Acceleration and Dynamics Explorers) will perform a manoeuvre that no agency spacecraft has flown before — and do it twice. Each of the two ESCAPADE spacecraft will execute a “powered” flyby of Earth, combining Earth’s...

AI ROI falls short for customer service

Just 4% of customer service organizations have achieved the ROI they expected from AI initiatives, according to a survey by Gartner. A Gartner survey of 275 service and support leaders conducted in July through August 2026 revealed that many customer service and...

Record revenue for North American IT distribution

Technology distributors in the United States and Canada generated a record $28,9-illion in revenue in the third quarter of 2026 (3Q26), up 29,2% from $22,3-billion a year earlier, according to the IDC North America Monthly Distribution Tracker, powered by the Global...

Governance determines whether digital transformation succeeds

Ask organisations why digital transformation projects fail, and the answers are usually familiar. By Russell Thipha, chief solutions architect at Intellehub Budgets run out. Technology proves more complicated than expected. Users resist change. Legacy systems refuse...

Deepfake losses climb past $1,5bn

Deepfake-related losses have surpassed $1,5-billion to date, with approximately $1-billion of those losses occurring in 2025 alone. According to a new Surfshark study, losses approached $400-million in 2024, following a cumulative $130-million from 2019 to 2023,...

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