Technology is empowering smart citizens
There's no question that a smart city extends beyond infrastructure and urban planning, writes Mpho Matsitse, executive: business and digital advisory at BCX. For a smart city to work, it requires smart citizens and technology plays a pivotal role in enabling civic...
Bangladesh issues over 10m ePassports
Veridos and the Department of Immigration & Passport (DIP) of Bangladesh have issued 10-million ePassports, personalised with Veridos' CLIP ID technology. The ICAO (International Civil Aviation Organization) compliant documents will make it easier for Bangladeshi...
Partnership agreement between DCDT and Huawei to assist SA reach its ICT Development Goals
The South African Department of Communications and Digital Technologies (DCDT), represented by acting director-general Nonkqubela Jordan-Dyani, and Huawei represented by South Africa's CEO Will Meng, signed a partnership agreement on the sidelines of the BRICS...
An opportunity to improve efficiencies and service delivery
South African businesses are experiencing a significant impact in their information technology (IT) departments due to the recent wave of digitalisation. By Lebohang Monaheng, senior manager: applications and digital solutions at Sizwe Africa IT Group According to...
The cybersecurity threat that lurks within municipalities
While the threats posed by hackers and other cybercriminals to organisations' networks and data are common knowledge, what is less known is that the biggest cyberthreat often resides within the organisation itself - in the form of its employees. This is according to...
Public sector considerations for successful cloud adoption
It is hard to argue with the fact that the future of computing for most public sector organisations lies in the cloud. The scalability, agility and innovation unlocked by cloud solutions simply offer an unbeatable value proposition that on-premise solutions cannot...
Going digital can improve public sector service delivery
Despite ongoing digitalisation, a great deal of business still gets done on paper in both the public and private sectors. Although the percentage of paper records is declining, a third of respondents in a survey indicated that they are currently storing over 100 000...
Reimagine public sector cloud services by harnessing shared, private sector skills
The cloud offers agility, accessibility and scale to public sector organisations, with IDC describing cloud as a key enabler for digital government, and Gartner predicting that over 75% of governments will operate more than half of workloads using hyperscale cloud...
What to consider when connecting public sector agencies
Service delivery across South Africa's urban and rural areas can only effectively be enabled by connectivity. What five things do government leaders need to consider when connecting their departments and branches? By Sina Mvoko, managing executive: public sector at...
Rebuilding trust and efficiency in the public sector
The public sector plays by different rules. Unlike the private sector, where customer service and differentiation by excellence are mandatory for survival, the public sector has a de facto monopoly on the services that it delivers. If a citizen has a negative...
Hytera, KZN Police Service roll out digital call handling system
The municipality of Ray Nkonyeni in the KwaZulu Natal province of South Africa is now using Hytera Communications' digital call handling system for the reporting and recording of crimes. The Hytera system replaces old-fashioned paper documents - and is already making...
Online scams risk undermining trust in SA government services
Protecting citizens when they interact with digital government services is fast becoming a top priority for governments around the world. By Moss Gondwe, public sector director at Mimecast The astonishing growth of the global cybercrime industry and the perceived ease...