Hytera, KZN Police Service roll out digital call handling system
The municipality of Ray Nkonyeni in the KwaZulu Natal province of South Africa is now using Hytera Communications' digital call handling system for the reporting and recording of crimes. The Hytera system replaces old-fashioned paper documents - and is already making...
Online scams risk undermining trust in SA government services
Protecting citizens when they interact with digital government services is fast becoming a top priority for governments around the world. By Moss Gondwe, public sector director at Mimecast The astonishing growth of the global cybercrime industry and the perceived ease...
Digital transformation and the public sector
Digital transformation has been a challenge for public sector organisations, but the changes wrought by the Covid-19 pandemic have accelerated the transition. By Amritesh Anand, associate vice-president at In2IT Technologies While legacy architecture and...
Huawei SA recognised for public sector innovation
Huawei South Africa has won the Digital Innovator Award at The State IT Agency's (SITA) Digital Public Service Awards ceremony, which took place this week in Durban. The event was attended by Minister Khumbudzo Ntshavheni and Deputy Minister Philly Mapulane of South...
State’s developmental role puts procurement at centre of economy
Following years of economic hardship caused largely by the pandemic and exacerbated by the ripple effects of a constrained global supply chain, the South African government's role in driving economic growth and job creation has been put back into the spotlight. By...
Gauteng municipalities sign up with Vodacom
The municipalities of Ekurhuleni and Emfuleni have appointed Vodacom to keep staff connected. Vodacom has begun rolling out its world-class solutions for both municipalities as part of a three-year contract. "Vodacom is proud to be helping the Ekurhuleni metropolitan...
Financial management, skills key to municipal service delivery
Municipalities are not only service delivery centres that provide citizens with basic service such as safe water supply, electricity and health services, but are also accountable for maintaining healthy living conditions and bettering the quality of life for...
Emerging technologies to man international borders
For decades, long immigration queues at airports have been a concern with new complexities post the pandemic. With travel restrictions easing globally, border control authorities are likely to spend more time scrutinising travellers' records, given the added need to...
Check Point achieves Common Criteria certification
Check Point Software has successfully completed a new Common Criteria (CC) certification. This achievement marks the important recognition of Check Point's ability to meet or exceed the security requirements of the 31 Nations who are members of the Common Criteria...
Public sector should aim to digitally empower employees
Mention digital transformation in the public sector and most people's minds will go straight to consumer-facing digital products and services. By Greg Gatherer, account manager at Liferay Africa That's completely understandable too. Most people's frustrations with the...
How far is the public sector from reaching its digital destination?
"The system is down". It's a phrase that's so common in the South African lexicon that it tends to elicit eye-rolls and frustrated sighs amongst anyone trying to get service out of a department in South Africa's public sector. By Greg Gatherer, account manager at...
My Smart City platform speeds Cape Town service delivery
The My Smart City team in Cape Town is reporting improved turnaround times for the resolution of reported service delivery issues logged onto its platform in Cape Town. My Smart City has reported a four-fold improvement in resolving service delivery issues like water...