Self-service and live chat to be top customer service technologies by 2027
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
FNB warns about new fraud
FNB has warned the public about a fraud that involves criminals selling FNB Business Accounts to individuals who reside outside the borders of South Africa, particularly in Zimbabwe and Mozambique. The fraud sees criminals falsely presenting themselves as FNB...
Tax and crypto: Investors and traders must be compliant
Cryptocurrency is subject to all the tax and foreign exchange control regulations fiat currency is, speakers warned during a recent webinar hosted by the Institute of Information Technology Professionals South Africa (IITPSA) Blockchain special interest group in...
JSE Virtual Trading Game winners announced
The Johannesburg Stock Exchange (JSE) has announced the winners of the fourth annual Virtual Trading Game (VTG), a game that aims to teach South Africans about investing on the JSE. The winners were revealed at the 7th annual Ring the Bell for Financial Literacy...
SA first to get realtime card payments
Mastercard has announced that South Africa will be the first market in the world to benefit from the security and speed of immediate Mastercard card payments, as the organisation enables acquiring banks to process realtime card payments. For the first time, all...
Vodafone, Google expand relationship
Vodafone and Google have announced a 10-year strategic expansion of their existing partnership to bring new services, devices, and TV experiences to millions of Vodafone's customers across Europe and Africa, supported by Google Cloud and Google's Gemini models. The...
The Zen in setting up workplaces for Gen Z
Gen Z is an age group that has never known a time without the Internet; they’ve shared their life milestones on Instagram and are now moving to the beat of TikTok trends; their appetite for digital is unprecedented; globalisation and economic uncertainty have been a...
DDoS attacks skyrocket as hacktivist activity surges
There has been a dramatic 43% increase in the number of application-layer attacks and a 30% increase in volumetric attacks - especially in Europe and the Middle East – according to the findings of Netscout’s latest 1H2024 DDoS Threat Intelligence Report. Attack...
Malatsi lays out SA’s roadmap for AI
Artificial intelligence (AI) has the potential to benefit humanity, and South Africa should harness it as such. This is the word from Solly Malatsi, minister of communication and digital technologies, who points out that the International Telecommunications Union...
Fossil fuels to power 60% of Africa’s energy by 2040
By 2040, up to 60% of the African energy matrix will be fossil fuel driven. This is the word from Anibor Kragha, executive secretary of the African Refiners and Distributors Association, addressing a FAMAR-sponsored panel discussion during the Angola Oil & Gas...
More News Today
Maintaining security is key during financial services DX
The financial services landscape is changing rapidly as banks face increasing competition from technology-based financial services - from newly established banks to retailers offering mobile transactional banking accounts. By Sarthak Rohal, wice-president: IT services...
Satellite Internet a potential solution for SA tourism
With tourism opening up again, satellite Internet technology could present South Africa's remote, power and income-challenged tourist businesses a vital new platform to remain visible, operational - and ultimately solvent - as they get back on their feet after the...
Facial recognition takes off as businesses go touchless
Demand for facial recognition access control systems is booming as South African businesses scramble to provide touchless technology and eliminate touch surfaces that can spread Covid-19. In many cases, these systems are combined with thermal screening technologies...
Remote managed services for uninterrupted IT
Doing business today is all but impossible without the use of technology. However, the vast majority of business operators are not IT experts, nor do they have the budget or means to maintain an in-house IT specialist. By Chris de Bruyn, operations director at Gabsten...
Fujitsu invests in tech startups with 10bn yen VC fund
Fujitsu has announced the establishment of Fujitsu Ventures Fund, a corporate venture capital (CVC) fund totaling 10-billion yen, under the management by the subsidiary Fujitsu Ventures. The new fund will target investments in promising tech companies globally,...
Accenture acquires REPL
Accenture has acquired REPL Group, a UK-based technology consultancy with offices in many countries including South Africa; specialising in solutions for supply chain, workforce management, store operations and retail customer experiences. REPL uses its deep retail...
SA’s M4Jam is UN tech agency Global Champion for 2021
Local gig technology company, M4Jam has been named by the WSA Global Congress as a Global Champion for 2021. Out of more than 8 200 solutions from 184 countries, featuring technology that combines smart content with a social cause to solve global problems, M4Jam not...
Panasonic, McAfee to start building vehicle SOC
Panasonic and McAfee have agreed to jointly start building a vehicle security operation centre (SOC) to commercialise vehicle security monitoring services. To protect connected vehicles around the world against cyber-attacks, the companies will build vehicle SOCs that...
Huawei reports slower growth, increased revenue
Huawei has reported slower growth for the 2020 financial year, although the company's business performance was largely in line with forecast. Huawei's sales revenue in 2020 rounded off at CNY891,4-billion, up 3,8% year-on-year, and its net profit reached...
Recruitment the final piece for a reimagined SARS
SARS has taken a critical step in rebuilding the revenue authority by launching a massive recruitment drive. SARS is looking to appoint 370 experienced and highly skilled individuals, as well as 200 legal, accounting and other graduates in the fields of tax, customs...
Intermediate Web Analytics Specialist
Our Client in Cape Town is seeking the services of an Intermediate Web Analytics Specialist. This is a contract opportunity and the client is seeking candidates with at least 4 years or more in maintaining configuration and optimization of Google Analytics as well as...
Intermediate Business Analyst
Key Responsibilities & Skills:Strong written and verbal communication.Skilled in conducting business and technical elicitation sessions.Able to document processes and develop detailed requirement analysis.Proficient in business analysis techniques aligned with...
Devops Engineer (Hybrid)
ENVIRONMENT:Our client is a software development company specializing in architecture consulting, systems integration services, and bespoke software solutions. Their mission is to make technology an asset for businesses, seamlessly integrating it to provide leverage...
Lead Software Engineer – OCR/IDP (AWS Environment)
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Lead Software Engineer – OCR/IDP & AWS Integration to join our financial services client based in Johannesburg for a...
Intermediate Web Analytics Specialist – Western Cape Cape Town Region
Our Client in Cape Town is seeking the services of an Intermediate Web Analytics Specialist. This is a contract opportunity and the client is seeking candidates with at least 4 years or more in maintaining configuration and optimization of Google Analytics as well as...
Intermediate Business Analyst – Western Cape Cape Town
Key Responsibilities & Skills:Strong written and verbal communication.Skilled in conducting business and technical elicitation sessions.Able to document processes and develop detailed requirement analysis.Proficient in business analysis techniques aligned with...
Devops Engineer (Hybrid) – Western Cape Cape Town
ENVIRONMENT:Our client is a software development company specializing in architecture consulting, systems integration services, and bespoke software solutions. Their mission is to make technology an asset for businesses, seamlessly integrating it to provide leverage...
Lead Software Engineer – OCR/IDP (AWS Environment) – Gauteng Houghton Estate
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Lead Software Engineer – OCR/IDP & AWS Integration to join our financial services client based in Johannesburg for a...
Cross Divisional Project Manager (Asset Management/Financial Services)
Overview: Our client, an independent global asset manager with R3 trillion in assets under management, is seeking a Cross Divisional Project Manager (9 month contract) to join their team. The Operational Change team is responsible for delivering strategic and...
DevOps Engineer (Advanced) at Sabenza IT & Recruitment
Job Opportunity: DevOps Engineer (Advanced) Location: Midrand/Menlyn/Home Office Rotation About the Role Our client in the motoring industry is seeking an experienced DevOps Engineer (Advanced) to join their high-performing global IT Hub team in South Africa. This is...
View more career listings on our Careers Section