Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Datatec celebrates 30 years on the JSE
Datatec is celebrating its 30th anniversary of being listed on the Johannesburg Stock Exchange (JSE) which its CEO, Jens Montanana, says is a significant milestone that underscores the company’s growth, innovation, and resilience. Since its listing in 1994, Datatec...
Government departments owe SABC R30m
Government departments have been flouting the law by failing to pay their television licenses - with their outstanding bills topping R30-million. Solly Malatsi, deputy minister of communications and digital technologies, is taking up the fight to get the public sector...
These are the top 10 strategic tech trends for 2025
Gartner has announced its list of 10 top strategic technology trends that organizations need to explore in 2025. “This year’s top strategic technology trends span AI imperatives and risks, new frontiers of computing and human-machine synergy,” says Gene Alvarez,...
Cybercrime rises while cybersecurity market slows
Although organisations worldwide are putting maximum effort into preventing cyberattacks, the global cybercrime cost remains enormous compared to total cybersecurity spending - over the past six years, the global cybercrime cost has grown 12 times faster than total...
EU’s new cybersecurity directive raises stakes for African businesses
The European Union’s NIS2 cybersecurity directive has significant implications for African businesses trading with the continent, says cybersecurity firm Check Point, which urges African businesses with strong ties to the EU to take steps to comply with this new,...
Automotive haptics will drive the sector’s growth
Haptic technologies deliver feedback through the sense of touch - from simple vibration alerts all the way to immersive tactile interactions. In 2024, the largest market for haptics is in smartphones but, as the smartphone market stagnates, the industry is looking...
Joint Kaspersky, Interpol effort combats 2024 Olympics cybercrime
Kaspersky has contributed to tackling fraudulent schemes surrounding the 2024 Summer Olympic Games in France by sharing threat intelligence data with Interpol as part of Project Stadia. The initiative is designed to ensure the cyber safety of major international...
Legaltech will augment, not replace, lawyers
Legaltech refers to the use of technology to deliver legal services and support various functions within the legal industry – and factors such as remote working, high inflation rates, changing client demands, and developments in technologies like artificial...
More News Today
What does economic uptick mean for IT spending?
After more than a year of lockdowns, decreased market demand, and economic downturn, lockdown restrictions have moved to level one in South Africa and the vaccine rollout is underway. By Steve Briggs, chief commercial officer at Seacom The tragic loss of lives and...
IoT could improve water infrastructure challenges
A suite of Internet of Things (IoT) solutions are being rolled out and others are under development to address the many issues facing existing water supply infrastructure around the world. A critical issue that can be improved with the use of the technology is...
Internet Society looks for new generation of Internet Champions
The Internet Society, the global non-profit organisation that promotes an open and secure global Internet, has launched a new fellowship program to develop a new generation of Internet Champions. The Internet Society's Early Career Fellowship is designed to empower a...
New appointments at TymeBank
TymeBank and its international sister company Tyme, have announced the appointment of David Pfaff as chief financial officer of Tyme as well as country CEO of Tyme's South African operations. Pfaff took office on 1 March 2021. The announcement of his appointment...
SA’s Aura expands into East Africa
South African security and medical response platform Aura has announced its imminent expansion into Kenya which will be led by its new GM, Hilary Itela. Partnering with KK Security, owned by GardaWorld, Aura will offer its emergency and medical response services in...
Tech empowers consumers during the pandemic
The past 12 months have seen numerous industries completely turned on their heads - for better or for worse - because of the global Covid-19 pandemic. By Karabo Kopeka, head of claims at MiWay Insurance The lockdown restrictions in force since March 2020 have changed...
Tax practitioners must respond as SARS rolls out smart collection system
As the SARS collection process becomes more technologically advanced, tax practitioners must advise clients to avoid tax evasion and remain compliant. This is according to Mahomed Kamdar, tax specialist at the South African Institute of Professional Accountants...
Rules of survival for your e-commerce start-up
Have you seen the movie that starts with a group of terrified soldiers in a bobbing boat, being tossed onto a blood red beach erupting in sand and bodies? By Howard Rybko, CEO of Syncrony None of those soldiers can be sure they will survive. Neither can you, if you...
ZeroFOX signs CSSA as sole distributor
ZeroFOX, which provides digital risk protection services, is bringing its cybersecurity platform to the local market. Designed to protect critical digital assets across the public attack surface, the platform improves the organisation's ability to predict, prevent,...
Huawei partners with Gauteng to deliver 5G, Cloud and AI skills
Gauteng Premier David Makhura joined MEC for Finance and e-Government Nomantu Nkomo Ralehoko in handing out certificates to the top 25 students who completed an online youth ICT Skills Development Program offered by the Gauteng Department of e-Government, in...
Junior-Mid Level Frontend Developer (TypeScript & React) (CPT) – Western Cape Century City
ENVIRONMENT:WORK on exciting projects implementing Frontend features, fixing bugs, and supporting integration tasks as the next Junior-Mid Level Frontend Developer sought by a provider of sustainable and cost-effective Solar Energy. You will receive mentorship, code...
SAP Authorizations (BW/SAC/HANA) Consultant at Sabenza IT & Recruitment – Gauteng Johannesburg
Exciting Senior SAP Authorisations Consultant Opportunity A leading automotive giant is seeking a skilled SAP BW/HANA/SAC expert to manage access strategies and Authorizations support.RequirementsESSENTIAL SKILLS REQUIREMENTS:· SAP BW / SAP SAC / HANA (Authorisations...
Data Analyst at Sabenza IT & Recruitment – Western Cape Cape Town
We are seeking a highly skilled and motivated Data Analyst to join our Portfolio Management Team. This role is perfect for a forward-thinking professional who thrives at the intersection of data, technology, and business strategy.RequirementsKey Responsibilities:...
Advanced Back-End Developer at Sabenza IT & Recruitment
We're looking for an Advanced Back-End Developer with a strong technical foundation and a drive to work on cutting-edge, cloud-based applications. This is an opportunity to play a pivotal role in the development, deployment, and operation of high-performance backend...
Software Architect (Java) (JHB)
ENVIRONMENT:A leading global digital solutions technology company based in Johannesburg is seeking a highly experienced and proactive Software Architect to spearhead the design and development of scalable, robust, and cloud-native systems. The ideal candidate will...
AI Specialist
Job Summary: We are looking for a forward-thinking and technically skilled AI Specialist to join our team and drive the adoption of artificial intelligence across our warehousing and logistics operations. This role is critical in identifying, developing, and deploying...
Advanced Back-End Developer at Sabenza IT & Recruitment – Gauteng Pretoria
We're looking for an Advanced Back-End Developer with a strong technical foundation and a drive to work on cutting-edge, cloud-based applications. This is an opportunity to play a pivotal role in the development, deployment, and operation of high-performance backend...
Software Architect (Java) (JHB) – Gauteng Johannesburg
ENVIRONMENT:A leading global digital solutions technology company based in Johannesburg is seeking a highly experienced and proactive Software Architect to spearhead the design and development of scalable, robust, and cloud-native systems. The ideal candidate will...
AI Specialist – Gauteng Modderfontein AH
Job Summary: We are looking for a forward-thinking and technically skilled AI Specialist to join our team and drive the adoption of artificial intelligence across our warehousing and logistics operations. This role is critical in identifying, developing, and deploying...
Full Stack Java Developer (Advanced) at Sabenza IT & Recruitment
Join Us as a Full Stack Java Developer (Advanced) About UsWe are a powerhouse of innovation in South Africa, delivering cutting-edge IT solutions globally. From SAP and Java to Azure and Cloud, we drive transformative projects that keep us at the forefront of...
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