Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Datatec celebrates 30 years on the JSE
Datatec is celebrating its 30th anniversary of being listed on the Johannesburg Stock Exchange (JSE) which its CEO, Jens Montanana, says is a significant milestone that underscores the company’s growth, innovation, and resilience. Since its listing in 1994, Datatec...
Government departments owe SABC R30m
Government departments have been flouting the law by failing to pay their television licenses - with their outstanding bills topping R30-million. Solly Malatsi, deputy minister of communications and digital technologies, is taking up the fight to get the public sector...
These are the top 10 strategic tech trends for 2025
Gartner has announced its list of 10 top strategic technology trends that organizations need to explore in 2025. “This year’s top strategic technology trends span AI imperatives and risks, new frontiers of computing and human-machine synergy,” says Gene Alvarez,...
Cybercrime rises while cybersecurity market slows
Although organisations worldwide are putting maximum effort into preventing cyberattacks, the global cybercrime cost remains enormous compared to total cybersecurity spending - over the past six years, the global cybercrime cost has grown 12 times faster than total...
EU’s new cybersecurity directive raises stakes for African businesses
The European Union’s NIS2 cybersecurity directive has significant implications for African businesses trading with the continent, says cybersecurity firm Check Point, which urges African businesses with strong ties to the EU to take steps to comply with this new,...
Automotive haptics will drive the sector’s growth
Haptic technologies deliver feedback through the sense of touch - from simple vibration alerts all the way to immersive tactile interactions. In 2024, the largest market for haptics is in smartphones but, as the smartphone market stagnates, the industry is looking...
Joint Kaspersky, Interpol effort combats 2024 Olympics cybercrime
Kaspersky has contributed to tackling fraudulent schemes surrounding the 2024 Summer Olympic Games in France by sharing threat intelligence data with Interpol as part of Project Stadia. The initiative is designed to ensure the cyber safety of major international...
Legaltech will augment, not replace, lawyers
Legaltech refers to the use of technology to deliver legal services and support various functions within the legal industry – and factors such as remote working, high inflation rates, changing client demands, and developments in technologies like artificial...
More News Today
What does economic uptick mean for IT spending?
After more than a year of lockdowns, decreased market demand, and economic downturn, lockdown restrictions have moved to level one in South Africa and the vaccine rollout is underway. By Steve Briggs, chief commercial officer at Seacom The tragic loss of lives and...
IoT could improve water infrastructure challenges
A suite of Internet of Things (IoT) solutions are being rolled out and others are under development to address the many issues facing existing water supply infrastructure around the world. A critical issue that can be improved with the use of the technology is...
Internet Society looks for new generation of Internet Champions
The Internet Society, the global non-profit organisation that promotes an open and secure global Internet, has launched a new fellowship program to develop a new generation of Internet Champions. The Internet Society's Early Career Fellowship is designed to empower a...
New appointments at TymeBank
TymeBank and its international sister company Tyme, have announced the appointment of David Pfaff as chief financial officer of Tyme as well as country CEO of Tyme's South African operations. Pfaff took office on 1 March 2021. The announcement of his appointment...
SA’s Aura expands into East Africa
South African security and medical response platform Aura has announced its imminent expansion into Kenya which will be led by its new GM, Hilary Itela. Partnering with KK Security, owned by GardaWorld, Aura will offer its emergency and medical response services in...
Tech empowers consumers during the pandemic
The past 12 months have seen numerous industries completely turned on their heads - for better or for worse - because of the global Covid-19 pandemic. By Karabo Kopeka, head of claims at MiWay Insurance The lockdown restrictions in force since March 2020 have changed...
Tax practitioners must respond as SARS rolls out smart collection system
As the SARS collection process becomes more technologically advanced, tax practitioners must advise clients to avoid tax evasion and remain compliant. This is according to Mahomed Kamdar, tax specialist at the South African Institute of Professional Accountants...
Rules of survival for your e-commerce start-up
Have you seen the movie that starts with a group of terrified soldiers in a bobbing boat, being tossed onto a blood red beach erupting in sand and bodies? By Howard Rybko, CEO of Syncrony None of those soldiers can be sure they will survive. Neither can you, if you...
ZeroFOX signs CSSA as sole distributor
ZeroFOX, which provides digital risk protection services, is bringing its cybersecurity platform to the local market. Designed to protect critical digital assets across the public attack surface, the platform improves the organisation's ability to predict, prevent,...
Huawei partners with Gauteng to deliver 5G, Cloud and AI skills
Gauteng Premier David Makhura joined MEC for Finance and e-Government Nomantu Nkomo Ralehoko in handing out certificates to the top 25 students who completed an online youth ICT Skills Development Program offered by the Gauteng Department of e-Government, in...
ERP Business Analyst at Milkor
IntroductionWe're Hiring: Bridge Tech and Business as Our Next ERP Business Analyst!Milkor Integrated Systems (Pty) Ltd, Is an Aerospace company with an international footprint providing turnkey solutions on the land, sea, air and cyber domains. Our team is comprised...
Full Stack JavaScript Developer at Sabenza IT & Recruitment
Are you an exceptionally skilled Full Stack JavaScript Developer ready to take on challenging, large-scale development projects? Join a dynamic platform development team of 25 professionals focused on building and enhancing a sophisticated SaaS platform. You'll play a...
Network Engineer
Our client is looking for a skilled engineer in the pillars that it supports (Internet of Things (IOT), Unified Communications & Collaborations, Cloud, Connectivity Converged Services & Security) to work on advanced applications and underlying infrastructure...
.net.core / Asp.net Integration Specialist
ENVIRONMENT:A rapidly growing leader in outdoor equipment is seeking an Integration Specialist to play a pivotal role in the organization. This position is responsible for managing the seamless integration of software systems and applications, ensuring efficient data...
ERP Business Analyst at Milkor – Western Cape Cape Town
IntroductionWe're Hiring: Bridge Tech and Business as Our Next ERP Business Analyst!Milkor Integrated Systems (Pty) Ltd, Is an Aerospace company with an international footprint providing turnkey solutions on the land, sea, air and cyber domains. Our team is comprised...
Full Stack JavaScript Developer at Sabenza IT & Recruitment – Gauteng Pretoria
Are you an exceptionally skilled Full Stack JavaScript Developer ready to take on challenging, large-scale development projects? Join a dynamic platform development team of 25 professionals focused on building and enhancing a sophisticated SaaS platform. You'll play a...
Network Engineer – Gauteng Roodepoort
Our client is looking for a skilled engineer in the pillars that it supports (Internet of Things (IOT), Unified Communications & Collaborations, Cloud, Connectivity Converged Services & Security) to work on advanced applications and underlying infrastructure...
.net.core / Asp.net Integration Specialist – Gauteng Johannesburg
ENVIRONMENT:A rapidly growing leader in outdoor equipment is seeking an Integration Specialist to play a pivotal role in the organization. This position is responsible for managing the seamless integration of software systems and applications, ensuring efficient data...
Business Analyst at Parvana Recruitment
About our client:With a focus on Africa, China, the UK and the US, this global investment firm offers you an opportunity to be involved with a unique approach to responsible investing whilst driving performance and innovation. This client is guided by a philosophy of...
JavaScript Full Stack Developer and Integration Specialist at Sabenza IT & Recruitment
We are seeking an experienced JavaScript Full Stack Developer and Integration Specialist to join a highly skilled team developing sustainable cloud solutions and user interfaces for critical product validation systems. The team supports integration and testing of key...
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