Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
Accelerated growth for Chinese smartphones
According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, China's smartphone shipments grew 8,9% year over year (YoY) to 71,6-million units in 2Q24. The third consecutive quarter of growth led to...
Carbon capture, storage market set to hit $5,61bn
The global carbon capture and storage market size is expected to reach $5,61-billion by 2030, expanding at a CAGR of 7,3% from 2024 to 2030, according to a new report by Grand View Research. This growth is attributed to the presence of favorable government policies...
Webb images show a cold exoplanet 12 light-years away
An international team of astronomers using the NASA/ESA/CSA James Webb Space Telescope have directly imaged an exoplanet roughly 12 light-years from Earth. While there were hints that the planet existed, it had not been confirmed until Webb imaged it. The planet is...
E-commerce hubs drive up air pollution
An unexpected side effect of e-commerce is the increase in air pollution - particularly nitrogen oxide - around warehousing hubs. This is among the findings a new study, funded by NASA and published in Nature, that aimed to measure the air pollution associated with...
Cybercriminals are ready for the Olympics. Are you?
Major sporting events like the Olympics attract billions of viewers and are prime opportunities for cybercriminals. Over the past decade, cyberattacks targeting major events have surged, increasing from 212-million documented attacks at the London 2012 Games to...
Africa Data Centres adds 6MW in Cape Town
Africa Data Centres is expanding its CPT1 facility in Cape Town, adding three halls in new areas on the campus that provide another 6MW of IT load. This effectively doubles the data centre's current capacity. The new expansion was implemented with support from the US...
Crowdstrike and Microsoft stocks down but global searches soar
Worldwide searches for "CrowdStrike stock" and "Microsoft stock" have surged 3 054% and 981% respectively over the past week after the global IT crash. However, each corporation's daily stock value dropped on 19 July. This is following an outage that spread globally...
Landmark Climate Change Act welcomed
The Environmental Assessment Practitioners Association of South Africa (EAPASA) welcomes President Cyril Ramaphosa's signing of the Climate Change Bill into law this week. "The signing of the bill is a step in the right direction, as South Africa has established...
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Kaspersky expands product portfolio for security researchers
Kaspersky sandboxing technology is now available for use in customer networks. The on-premises Kaspersky Research Sandbox is designed for organisations with strict restrictions on data sharing, to enable them to build their internal security operations centers (SOCs)...
Workonline grows West African footprint
Workonline Communications, a pan-African provider of IP transit, has selected PAIX's carrier- and cloud-neutral data centre in Accra, Ghana to deploy its first point of presence (POP) in West Africa. The PAIX Accra (ACC-1) data centre (initially founded as...
Top benefits of ERP
The impact of the coronavirus on all areas of the economy has highlighted the need to transform traditional supply chain models. Worldwide, 75% of companies have reported supply chain disruptions as a result of Covid-19. With supply chain fragility top of mind,...
Call for accelerated SDG funding
In a report released by the UN yesterday, 30 CEOs from prominent corporations around the globe, including Dr Leila Fourie, group CEO of the JSE, who make up the Global Investors for Sustainable Development Alliance (GISD) - identify more than 60 concrete measures to...
Standard Bank supports shift away from cash
The shift away from cash and towards digital and contactless payment methods has been accelerated by the pandemic. This, Standard Bank believes, will remain at elevated levels, and continue to grow under the new normal. "Digital payments have now become a critical...
New accolades for SA fintech
South African fintech operator SME Snapshot has achieved further recognition in 2020, being selected as part of the Grindstone Accelerator program for high potential technology businesses. Developed to integrate with your accounting system, SME Snapshot is a powerful...
Infobip SA partners with Praekelt Consulting
Infobip has concluded a partnership, under its recently-launched Partner Connect Programme, with Praekelt Consulting. Praekelt designs and builds human-centred digital interfaces that leverage technology to transform businesses. The company delivers products that aim...
What to expect when a parcel arrives at the door
The courier industry was thrust into the spotlight recently after eNCA reported that a jogger had discovered hundreds of Covid-19 test kits dumped on the N2 in the Eastern Cape. The company transporting the goods was prosecuted, and found to be negligent for putting...
Oracle Cloud VMware solution now available
Oracle has announced availability of Oracle Cloud VMware Solution, a dedicated, cloud-native VMware-based environment that enables enterprises to easily move their production VMware workloads to Oracle Cloud Infrastructure. Oracle Cloud VMware Solution provides...
Vox debuts email security tailored for small business
Vox has introduced mail security offerings that are specifically targeted at helping small business customers in South Africa better protect their data. Company employees are increasingly being targeted, with hackers using ever more sophisticated methods including...
Junior Business Analyst at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Graduate Software Development Programme (CPT / JHB) at Parvana Recruitment
About our Client:Our client specialises in delivering financial service solutions that empower their clients to achieve their aspirations. They pride themselves on fostering a collaborative and supportive environment built on trust and respect. With a team of over 600...
Data Analyst at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
BI Consultant (Junior) at Parvana Recruitment
About our client:Over the past 20 years, our client has built a stellar reputation in the development and system integration space. Through their extremely ethical values, they have earned the trust and respect of their clients. They prioritise finding effective...
Senior Data Scientist
Seeking a Senior Data Scientist with expertise in data science, advanced analytics, and stakeholder engagement based in Gauteng.. Key Requirements BSc in Science, Mathematics, Engineering, Computer Science, or Data Science (Honours/Master's preferred)8+ years'...
Senior Data Analyst, Solutions at DSV – Gauteng Kempton Park
DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our...
SQL Developer at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Senior Service Desk Engineer at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Junior Business Analyst at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Graduate Software Development Programme (CPT / JHB) at Parvana Recruitment – Gauteng Johannesburg
About our Client:Our client specialises in delivering financial service solutions that empower their clients to achieve their aspirations. They pride themselves on fostering a collaborative and supportive environment built on trust and respect. With a team of over 600...
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