Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
OpenAI founder sets up new AI company
A new company, Safe SuperIntelligence, has been formed with the aim of producing superintelligence, a machine that is more intelligent than humans, in a safe way. Formed by ex-OpenAI founder and chief scientist Ilya Sutskever, Daniel Gross and Daniel Levy, Safe...
Namibia embarks on a galactic journey
In a bid to propel Namibia into the limelight of African space technology, Eos Capital - managers of the Namibia Infrastructure Development and Investment Fund (NIDIF) - have given the green light for the Namibia Space Port project. The project will be spearheaded by...
ChatGPT may be popular – but widespread usage eludes it
The release of OpenAI's ChatGPT marked a turning point for the AI industry. The chatbot, which became the fastest-growing app in history with 100-million users in just two months, turned artificial intelligence into one of the biggest stories of 2023. It also drew a...
Intel SoC accelerates EV innovation
The high purchase price of an electric vehicle (EV) remains one of the biggest barriers for potential buyers on a global scale. EVs are currently more expensive to build than traditional gasoline-powered cars, primarily because of the high costs associated with...
Reducing costs drives 3D automotive printing to new heights
The global 3D automotive printing market is anticipated to reach $12,76-billion by 2030 - expanding at a CAGR of 23,3% from 2024 to 2030 - according to a new report by Grand View Research. The automotive industry is constantly seeking ways to reduce production costs...
Top concerns for the engineering, construction and real estate sector
The engineering, construction, and real estate sector is facing significant challenges in the year ahead with natural catastrophes and fire/explosion risks emerging as the primary concerns, according to the Allianz Risk Barometer. These top risks are followed by...
Global CitiVerse initiative aims to shape future cities
A global initiative for virtual worlds to support sustainable development and enhance city life was announced today at the first UN Virtual Worlds Day at ITU headquarters in Geneva. The Global Initiative on Virtual Worlds - Discovering the CitiVerse will define norms...
City Power load reductions could prove costly for businesses
To protect the grid from total collapse, Johannesburg's City Power has implemented load reductions in parts of the city where high usage levels threaten to overload the system. While primarily impacting residences, these outages could significantly disrupt local...
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Absa, Digital Academy showcase tech talent
Absa Group and The Digital Academy have showcased solutions designed to solve everyday problems, developed by students at the academy. A course in software development is offered as a collaboration between Absa and The Digital Academy. Since the start of the...
SAPS, Facebook launch Amber Alerts
The South African Police Service (SAPS) and Facebook have announced a new partnership to help find missing children by sending Amber Alerts to the Facebook community in South Africa. The Amber Alert system will enable the SAPS to seek assistance from the public when...
Li-ion UPS batteries: a smart investment
Until recently, Lithium-ion (li-ion) batteries have not been commercially adopted as batteries for single-phase UPSs. While used in various other applications, they didn't provide the necessary balance of price, energy density, power, safety, and reliability to be...
Digitalisation optimises Moscow urban development
The Moscow Department of Information Technology and the Department of Urban Development Policy are working systematically to develop online services for property developers, in a bid to create a business environment that is as comprehensible and transparent. Moscow...
Telkom invests in a culture of cybersecurity awareness
Telkom South Africa has invested in ongoing employee training and development to ensure cybersecurity awareness and compliance. In an evolving cyber security landscape that places employees and organisations at risk of fraud, theft and infiltration, this level of...
All work and no play is a no-win for business
Did your employees enjoy the chance to play over December? Why stop them now just because business has started up again? By Michelle Moss, director at Signium Africa Current research suggests that organisations that provide opportunities for their staff to participate...
Bidvest International Logistics modernises storage
Bidvest International Logistics designs, implements and synchronises end-to-end supply chain solutions across the globe, including air, ocean, warehousing, road transport and customs broking in all major industries. Efficiency is core to the Bidvest International...
Is your personal information safe on apps?
Did you know research suggests that over 1 000 Android apps collect location data and other information from phone users, even if no permission was given? While some app developers will often use information about you with your prior consent, to monetise or improve...
Cell C renews Cell C Sharks sponsorship
Cell C has renewed its sponsorship agreement with Sharks Rugby, extending an already long standing partnership with the KZN-based club. "Our sponsorship over the last six years has proven exceptionally valuable as a brand engagement platform for our customers as we...
Howler gets second round of investment
One of South Africa's leading event ticketing and cashless platforms, Howler, has secured a second round of growth capital investment from three partner companies: Techstars, Platform Investment Partners Growth (Platform Growth) and Platform45. Howler is already on a...
Finance Systems Analyst
ENVIRONMENT:A prominent player in the Intelligent Process Automation (IPA) industry is offering an exciting opportunity for an experienced Finance System Analyst. This role is ideal for someone skilled at bridging the gap between Finance and IT. You will be...
Senior Automation Tester
We are seeking a Senior Automation Tester to lead the automation testing efforts for our software applications. The ideal candidate will have strong experience in test automation frameworks, scripting, and continuous integration processes to ensure the highest quality...
SAP EWM Consultant (Remote)
ENVIRONMENT:YOUR 5 years of hands-on experience implementing SAP EWM solutions is sought to fill the role of the SAP EWM (Extended Warehouse Management) Consultant wanted by a rapidly growing US-based FinTech company. You will lead SAP EWM implementations in...
Senior Business Analyst (Accounting/Tax)
Senior Business Analyst - Financial Services (Insurance/Banking) Type: Contract Seniority: at least 8 years, and ideally 10+ years as a Senior BA We are actively recruiting for an experienced Senior Business Analyst with a solid background in Finance (Accounting, Tax,...
IT Project Administrator at M&M Consulting – Gauteng Woodmead
Responsibilities: Establishing effective project communication plans and ensuring their execution. Break projects into doable tasks and set timeframes and goals.Oversee and drive strategic project initiatives, ensuring alignment with business objectives.Liaising with...
Finance Systems Analyst – Western Cape Cape Town Region
ENVIRONMENT:A prominent player in the Intelligent Process Automation (IPA) industry is offering an exciting opportunity for an experienced Finance System Analyst. This role is ideal for someone skilled at bridging the gap between Finance and IT. You will be...
Senior Automation Tester – Gauteng Roodepoort
We are seeking a Senior Automation Tester to lead the automation testing efforts for our software applications. The ideal candidate will have strong experience in test automation frameworks, scripting, and continuous integration processes to ensure the highest quality...
SAP EWM Consultant (Remote) – Western Cape Cape Town Region
ENVIRONMENT:YOUR 5 years of hands-on experience implementing SAP EWM solutions is sought to fill the role of the SAP EWM (Extended Warehouse Management) Consultant wanted by a rapidly growing US-based FinTech company. You will lead SAP EWM implementations in...
Senior Business Analyst (Accounting/Tax) – Western Cape Cape Town Region
Senior Business Analyst - Financial Services (Insurance/Banking) Type: Contract Seniority: at least 8 years, and ideally 10+ years as a Senior BA We are actively recruiting for an experienced Senior Business Analyst with a solid background in Finance (Accounting, Tax,...
Senior Siebel Developer at Sabenza IT & Recruitment
We're looking for a Senior Siebel Developer with hands-on expertise in Siebel Open UI to join a dynamic digital transformation team. If you're passionate about customer experience, thrive in a fast-paced environment, and are ready to take ownership of innovative CRM...
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