Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
Digital twins could be key to using old mines for clean energy
Mark Swinnerton aims to fight climate change by transforming abandoned mines into storage tanks of renewable energy. The CEO of startup Green Gravity is prototyping his ambitious vision in a warehouse 60 miles south of Sydney, Australia, and simulating it in Nvidia...
Westcon acquires AWS partner Rebura
Datatec has announced that its subsidiary Westcon-Comstor has acquired Rebura, an AWS (Amazon Web Services) advanced consulting partner and solution provider. The acquisition will strengthen Westcon-Comstor's cloud capabilities and channel-focused services offering...
Cloud-based quantum computing market on track for $2,21bn
The global cloud-based quantum computing market size is anticipated to reach $2,21-billion by 2030 and is anticipated to expand at a CAGR of 20.5% during the forecast period, according to a new report by Grand View Research. Quantum computing is a new field that has...
SA lags in VPN adoption
South Africa sits right at the bottom of the log when it comes to virtual private network (VPN) usage. The country joins Kenya and Japan with a less-than-2% adoption rate. Around the world, VPNs have become an essential digital tool for Internet users concerned about...
Gamers shop as hard as they play during big sales events
The global video games market is poised to grow impressively in the upcoming years, with expectations of a robust annual growth rate of 9,3% between 2023 and 2028. This projected expansion underscores the ever-increasing popularity of video games as a form of...
NASA successfully pings Indian Moon lander
For the first time at the Moon, a laser beam was transmitted and reflected between an orbiting NASA spacecraft and an Oreo-sized device on ISRO’s (Indian Space Research Organisation) Vikram lander on the lunar surface. The successful experiment opens the door to a new...
Speech AI model helps preserve indigenous languages
Indigenous languages are under threat. Some 3 000 - three-quarters of the total - could disappear before the end of the century. That's one every two weeks, according to UNESCO. As part of a movement to protect such languages, New Zealand's Te Hiku Media, a...
European BDA software market continues to grow
According to the Semiannual Big Data and Analytics Software Tracker published by International Data Corporation (IDC), the European BDA software market is expected to record double-digit growth during the first half of 2023, despite the macroeconomic and geopolitical...
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Are you prepared for multinational risks?
In recent years, many more organisations have established business continuity management programmes (BCPs) which define the different processes (suggestion to utilise the wording of 'process' rather than 'system' due to general, but not always, confusion around BCP...
Helping small business: network, compute, secure and collaborate
There is little help in the market for the small business IT professional who continues to wear multiple hats, juggling the need to digitally transform the business, allow employees to remain mobile and stay on top of the threat of cyberattacks. With the launch of its...
STEM Hackathon helps prepare township learners for 4IR
Accenture hosted this weekend the STEM Hackathon for learners from Alexandra, Diepsloot and Olievenhoutbosch this weekend, enabling them to visualise the data used in science, technology, engineering, and math (STEM) curriculum in a practical manner. The Hackathon...
What to look for in a background screening provider
Employee background screening is highly valuable in the recruitment process as it assists with the identification of red flags such as criminal behaviour, unverified qualifications, fabricated experience and other CV embellishments. Its ability to deliver transparency...
Canon continues to meet green goals
Canon South Africa continues its path towards carbon neutrality by implementing strong systems and processes to manage environmental impacts responsibly across operations and through the supply chain. The company has set the target to reduce the lifecycle carbon...
LanDynamix helps Bigen leverage VoIP
LanDynamix has implemented a voice-over-Internet-protocol (VoIP) solution for Bigen Group's Bloemfontein office. The new installation is expected to reduce telephone costs by up to 50%. However, cost savings cannot come at the expense of quality, says Mark Oakes, IT...
In Moscow, just 18% of men shop online
The Department of Information Technology (DIT) of the City of Moscow and the city's digital technologies platform ICT.Moscow have carried out a study of the capital's digital ecosystems. The results show women shop online (82%) and use food delivery services more...
Truecaller launches user verification for the mobile web
Truecaller has announced the global launch of its Truecaller SDK solution exclusively for the mobile web platform. With this, Truecaller SDK now supports all the key mobile platforms across Android, iOS, React and now mobile web including Progressive Web App support....
FaceApp creates wave of opportunity for scammers
The latest hype around the FaceApp application has attracted scammers who want to make some quick profits, ESET research has shown. Scammers have been using a fake "Pro" version of the application as bait and have made an effort to spread the word about this...
Four ways to be safer online
Free and low-cost public Wi-Fi is a great value-add when you don't want to blow the budget on mobile data. But while everyone enjoys the free access at hotels, event venues and malls, we also need to take cyber-precautions - especially in public WiFi hotspots. That's...
Telecom Software Engineer – Gauteng Johannesburg
Hire Resolve's client, a leading provider of innovative telecom solutions, is currently seeking a Telecom Software Engineer to join their dynamic team in Johannesburg. The ideal candidate will play a crucial role in ensuring seamless integration with MNO networks,...
DevOps at Sabenza IT – Gauteng Johannesburg Region
Are you a DevOps expert ready to make an impact? We're looking for a highly skilled DevOps Consultant to join a leading consulting firm in Gauteng on a short-term contract. If you thrive in fast-paced environments, love solving complex problems, and enjoy working with...
Desktop Engineer I
We are looking for a Desktop Engineer I with a passion for troubleshooting and optimizing IT systems. Skilled in hardware and software support, system configurations, and end-user assistance. Adept at diagnosing issues, ensuring seamless operations, and enhancing user...
ServiceNow Solution Architect
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients.We're looking for a ServiceNow Architect to assist with the ServiceNow support and...
Senior Full Stack .NET Developer
Hire Resolve's client is looking for a Senior Full Stack .NET Developer to join their team in Pretoria, Gauteng. Be part of an in-house software development team in the FinTech industry for a Financial Wellness company. The team is responsible for continuously...
Desktop Engineer I – Western Cape Cape Town
We are looking for a Desktop Engineer I with a passion for troubleshooting and optimizing IT systems. Skilled in hardware and software support, system configurations, and end-user assistance. Adept at diagnosing issues, ensuring seamless operations, and enhancing user...
ServiceNow Solution Architect – Gauteng Johannesburg
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients.We're looking for a ServiceNow Architect to assist with the ServiceNow support and...
Senior Full Stack .NET Developer – Gauteng Pretoria
Hire Resolve's client is looking for a Senior Full Stack .NET Developer to join their team in Pretoria, Gauteng. Be part of an in-house software development team in the FinTech industry for a Financial Wellness company. The team is responsible for continuously...
Solutions Architect at The Foschini Group
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Collaborate closely with stakeholders to gather and analyse business requirements, ensuring a deep understanding of the organization's needs and objectives. Develop comprehensive solution designs that...
ServiceNow Developer
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients.We're looking for a ServiceNow Developer to assist with the ServiceNow support and...
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