Fibre operators improve perception ratings
Octotel, Openserve and MetroFibre retain the top three spots in the latest six-monthly Fibre Network Operator (FNO) Perception Survey by ISPA, South Africa’s official internet Industry Representative Body (IRB). In good news for internet industry service levels,...
Infrastructure growth drives Telkom recovery
Telkom SA SOC Limited has reported double-digit growth in mobile and fixed data traffic driving operating margin improvements. Cost optimisation remains a key focus, and it helped achieve a 25,1% growth in adjusted EBITDA to R11,8-billion, exceeding guidance. Adjusted...
Automation, GenAI can optimise shared services
In its recent report - Shared Services Automation for Business Optimisation - IDC highlights the need for shared services in business to boost efficiency, reduce costs, and standardise processes across the organisation. Shared services refer to a business model in...
Steady growth for loyalty management market
The global loyalty management market is expected to reach $20,44-billion by 2030, growing at a CAGR of 9,2% from 2024 to 2030, according to the recent reports from Grand View Research. Loyalty management software helps view realtime data about how customers engage...
Google Cloud appoints new META security chief
Google Cloud has appointed industry veteran Noor Al-Sulaiti as head of Security Business Development and Government Relations for the Middle East, Turkey, and Africa region (META). The company says Noor's appointment is further testament to the company's commitment to...
Tarsus Distribution appointed as Samsung distributor
Tarsus Distribution has signed a distribution agreement with Samsung Electronics, to distribute products under Samsung's Brand Memory and LCD Monitor portfolio. Mark Campbell, product executive at Tarsus Distribution, says: "We are excited to rejoin forces with...
Sustainability key as Africa rebuilds food economy
Africa, along with the rest of the world, is facing a food crisis. Food shortages, caused by supply chain disruptions emanating from various events across the world such as the Covid-19 pandemic and the Ukraine-Russia conflict have amplified long-term challenges to...
OT systems come under attack
With a yearly average of 38,6% of operational technology (OT) computers attacked in 2023, building automation has been identified as the sector most exposed to cyberthreats. An analysis of OT cybersecurity trends for the second half of 2023 by Kaspersky's ICS CERT...
Digital payments dominate in Africa
There has been a seismic shift in African consumer preferences towards digital payment methods, according to a new survey by RegTech Africa and Agpaytech. With 2 591 respondents from diverse regions, the findings underscore a resounding vote of confidence in...
Insurers to use synthetic data in AI for fairness and compliance
By 2027, due to regulations surrounding artificial intelligence, 40% of AI algorithms utilised by insurers throughout the policyholder value chain will use synthetic data to guarantee fairness within the system and comply with regulations, according to IDC...
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The better the data the better the intelligence
The introduction of AI is driving a fundamental shift in the way businesses think and operate. CIOs, CTOs and CEOs are rethinking their strategies, and asking themselves how they can leverage AI, and harness all the insights and advantages it offers. "The benefits are...
Cloud Atlas APT upgrades with polymorphic malware
Cloud Atlas, an advanced persistent threat (APT), also known as Inception, has updated its attack arsenal with new tools which allow it to avoid detection through standard Indicators of Compromise. This updated infection chain has been spotted in the wild in different...
How often do you review your automated messaging?
In order for any organisation to succeed, customer experience (CX) has to be a major priority. After all, the better someone feels about their interaction with an organisation, the more likely they are to keep coming back. By Ross Sibbald, commercial director of...
FuseForward appoints new MD in SA
International cloud solutions and managed services provider FuseForward has announced the appointment of a new MD for its South African operations. IT industry stalwart Premie Naicker has taken up the post, and will be helping to grow FuseForward's footprint in the...
Paratus bridges the Africa west and east coasts
A route that would normally take more than 60 hours to drive with a car, can now be done in about 31 milliseconds on the new Paratus Africa fiber network that stretches from the West coast to the East coast of Africa. The Trans-Kalahari Fiber (TKF) network extends...
AI to change contact centre CX experience
With investments in artificial intelligence (AI) related technologies expected to triple by 2020, local companies are looking at ways to integrate it into all aspects of their business. It is especially in the contact centre industry where it can be used to greatly...
New corporate policies for data storage required
Data at end-of-life is a massive challenge for most companies, especially with uncontrolled data growth that has resulted in new corporate policies for data storage and retention. This is largely as a result of new global legislations and regulations such as GDPR and...
Tips to successfully work from home
As the world of work continues to change, employees and job seekers are prioritising flexible hours and working structures more and more - and businesses are having to work this into their strategies in order to remain relevant and competitive when it comes to...
The new revolution every business should talk about
Just as telephones and cars changed how we work and play, 4th Industrial Revolution (4IR) is ushering in a new age that shouldn't be ignored. Even though 4IR has become a popular term, that doesn't lessen its impact. 4IR is so powerful and visible because its features...
How managed cloud service providers bring benefits
The emergence and success of the cloud over the last decade is unquestioned. It is nearly impossible to read any current IT publication that does not cover the growth, innovation and emerging use cases that are enabled by cloud. And for most, the word "cloud" is...
Test Analyst – Western Cape Cape Town
We're looking for a Test Analyst to join our QA team and work closely with the business analysts, developers, and project managers in different delivery streams.What you'll do:All manual testing activities during all phases of the SDLC from analysing business...
Network Engineer – Data Centre Specialist at Sabenza IT & Recruitment – KwaZulu-Natal Westville
Our clients in the consulting space are on the hunt for a Network Engineer - Data Centre Specialist who will be responsible for designing, implementing, and maintaining the network infrastructure within data centres. This role ensures optimal performance, security,...
Data Engineer
To collect and validate business information (which can then be used by data scientists and business stakeholders).To design and implement data models and architectures that enable business stakeholders to gain insights from large-scale datasets.To design and develop...
Network Engineer – Data Centre Specialist at Sabenza IT & Recruitment
Our clients in the consulting space are on the hunt for a Network Engineer - Data Centre Specialist who will be responsible for designing, implementing, and maintaining the network infrastructure within data centres. This role ensures optimal performance, security,...
Data Engineer – Gauteng Randburg
To collect and validate business information (which can then be used by data scientists and business stakeholders).To design and implement data models and architectures that enable business stakeholders to gain insights from large-scale datasets.To design and develop...
Network Engineer – Data Centre Specialist at Sabenza IT & Recruitment – KwaZulu-Natal Durban
Our clients in the consulting space are on the hunt for a Network Engineer - Data Centre Specialist who will be responsible for designing, implementing, and maintaining the network infrastructure within data centres. This role ensures optimal performance, security,...
Systems Analyst Customer Experience
PLEASE NOTE THIS IS A TWO YEAR CONTRACT ROLEA vacancy exists within the this dynamic Department of a large, well established automotive organisation and is based in Johannesburg. This position reports to the Manager After Sales Systems and will focus on co-ordination...
Senior C# Developer
Leading employer in the telecommunications industry is looking to appoint a Senior C# Developer to join their awesome team. You will need a completed qualification and proven experience (4years minimum) writing back end software using C, C#, .NET Core, .NEt6/7 and...
Systems Analyst Customer Experience – Remote Remote
PLEASE NOTE THIS IS A TWO YEAR CONTRACT ROLEA vacancy exists within the this dynamic Department of a large, well established automotive organisation and is based in Johannesburg. This position reports to the Manager After Sales Systems and will focus on co-ordination...
Senior C# Developer – Gauteng Centurion
Leading employer in the telecommunications industry is looking to appoint a Senior C# Developer to join their awesome team. You will need a completed qualification and proven experience (4years minimum) writing back end software using C, C#, .NET Core, .NEt6/7 and...
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