Steady growth for UC&C market
In 2024, the worldwide Unified Communications & Collaboration (UC&C) market revenues grew 7,8% year-on-year (YoY) to $69,2-billion, according to the International Data Corporation's (IDC) Worldwide Quarterly Unified Communications and Collaboration Tracker....
Key actions to build employee trust amid times of disruption
HR leaders must take four strategic actions to strengthen employee trust and stave off negative talent outcomes and decreased productivity in today's rapidly changing business landscape, according to Gartner. “Trust is crucial for organisations’ success,” says Ned...
The future of healthcare lies in digital solutions
Healthcare systems around the world are being put under increasing strain every year. Key challenges they face include overburdened medical staff and a steady rise in patients with chronic health conditions that require high levels of care. Digital health has long...
These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
Vodacom to appeal Please Call Me judgement again
Vodacom is launching another appeal against the 2022 judgement handed down it the Please Call Me matter. The Supreme Court of Appeal yesterday (6 February) dismissed Vodacom's appeal in the case of Vodacom (Pty) Ltd versus Makate (Please Call Me matter). "Vodacom is...
Microsoft to build own data centre
Microsoft has announced its intention build a data centre campus in Centurion. In March 2018, Microsoft became the first hyperscale public cloud provider to provide services from data centres in Africa. The new data centre is part of the company's intention to build...
Airlines, airports increase IT spend
SITA's 2023 Air Transport IT Insights report finds that both airports and airlines saw IT spend increase year on year into 2023, reaching an estimated $10,8-billion and $34,5-billion respectively, with over two-thirds of airport and airline CIOs expecting continued...
300m user accounts leaked in 2023
The latest data breach yearly recap by Surfshark shows that a total of 300-million accounts were breached in 2023. The US ranks first, amounting to around a third of all breaches (97-million). Russia takes second place (79-million), while France is third (10-million),...
Tech sector navigating layoffs while riding the GenAI wave
The tech industry is witnessing substantial changes in 2024, including layoffs by big companies like Google, Amazon, and Meta. This trend started last year, affecting over 191 000 employees due to factors like post-Covid-19 pandemic adjustments and a focus on emerging...
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Senseable wins top digital award
When digital technology and creative thinking intersect, brands can collaborate to create memorable and relevant experiences in consumers' lives. Through the collaborative efforts between Nedbank Insurance and Accenture Interactive, the award-winning geyser telematics...
Kaspersky Endpoint Security Cloud now in two tiers
Kaspersky Lab has launched a new edition of Kaspersky Endpoint Security Cloud -- a cloud-based cybersecurity product for small and medium-sized businesses that seek easy security management and benefit from cloud services. Now available in two tiers, the product...
Itec Tiyende scoops empowerment award
Itec Tiyende was recognised as the Top Empowerment Company in the ICT category at the recent 18th annual Top Empowerment Awards, beating formidable competitors in the sector. Through Top Empowered Company's benchmarking process, Itec Tiyende was identified as the...
SA businesses urged to prioritise facial recognition policies
Camera-based facial recognition is finding growing favour within corporate South Africa as a way to fairly and accurately manage employee attendance in the workplace. "For many of us, facial recognition is becoming our first exposure to the growing phenomenon of...
Which is better for developers: iOS or Android?
When you're building an app, the first decision you need to make is whether to develop for iOS, Android or both. "Although Android is usually easier to start out with, it does require more of a time investment further down the line. Conversely for iOS, it's harder to...
Collaboration key to achieving Africa’s economic potential
Extracting the true economic potential of Africa will depend on a true collaborative effort between business, government, communities and the people who inhabit this continent. "This is likely to be an unfamiliar role for many corporates, whether multinational or...
Dynamic Technologies acquires IndigoCube
South African software and services organisation Dynamic Technologies has acquired IndigoCube. IndigoCube is a specialist innovation and software business that develops skills, transforms processes, and provides the world's best technologies to enable innovation and...
Dimension Data, Cisco in co-innovation partnership
Dimension Data and Cisco have announced a new co-innovation agreement, to develop a deeper collaboration environment and framework to jointly solve clients' business needs. Drawing on their respective core strengths, competencies, and technologies, Dimension Data and...
Fun consumer tech for the whole family
With the Easter holidays fast approaching, families are looking for fun consumer tech that caters towards the whole family, both at home and away. Matthew Hall, product manager at Rectron, shares some tech must-haves for every member of the clan. Technology has...
Succession planning critical to sustainability
Recent events in both the public and private sectors are again highlighting the key role that proper succession planning plays in supporting any organisation's sustainability, particularly when it comes to CEOs and governing-body chairs. Poor succession planning...
Intermediate SQL Developer – Gauteng Pretoria
Intermediate SQL DeveloperJOB DESCRIPTION Develop complex T-SQL queries, Stored Procedures and Triggers.Assist in the design of the relational database architecture for new development projects.Develop new / alter existing SQL objects based off a set of...
System Support at Maxxess Solutions
Provision of Software, Database, Operating Systems and End User Support to Customers via a Call Centre Service. All logged problems to be resolved within agreed Service Level Agreements.Real-time monitoring of Customer installations and proactive problem resolution...
Software Developers
Hire Resolve's client, a leading skills development institution, is seeking a highly motivated and experienced Software Developers to join their dynamic team in Midrand GP. In this critical role, the individuals in these positions will be responsible for developing,...
System Support at Maxxess Solutions – Gauteng Bedfordview
Provision of Software, Database, Operating Systems and End User Support to Customers via a Call Centre Service. All logged problems to be resolved within agreed Service Level Agreements.Real-time monitoring of Customer installations and proactive problem resolution...
Software Developers – Gauteng Johannesburg
Hire Resolve's client, a leading skills development institution, is seeking a highly motivated and experienced Software Developers to join their dynamic team in Midrand GP. In this critical role, the individuals in these positions will be responsible for developing,...
CX Support Engineer – Level 3 at Sabenza IT & Recruitment
About the RoleAre you a seasoned technical support professional with deep expertise in GenesysCloud, WebexCloud, SIP, and Avoxi trunks? We're looking for a highly skilled Level 3 Support Engineer to join our team and take ownership of complex troubleshooting,...
Technical Lead
The overall purpose of this role as the Technical Lead will be to guide a team of developers and engineers through the technical aspects of a project while ensuring the quality of software delivery. You will act as the bridge between management and the technical team,...
CX Support Engineer – Level 3 at Sabenza IT & Recruitment – Gauteng Randburg
About the RoleAre you a seasoned technical support professional with deep expertise in GenesysCloud, WebexCloud, SIP, and Avoxi trunks? We're looking for a highly skilled Level 3 Support Engineer to join our team and take ownership of complex troubleshooting,...
Technical Lead – Gauteng Johannesburg
The overall purpose of this role as the Technical Lead will be to guide a team of developers and engineers through the technical aspects of a project while ensuring the quality of software delivery. You will act as the bridge between management and the technical team,...
Simulations Applications Engineer
Join a dynamic engineering company as a Simulation Applications Engineer where you will be responsible for managing technical accounts and projects to ensure clients' success with their cutting edge Simulation portfolio. You will work closely with clients to...
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