Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
Cost of a data breach hits an all-time high
Despite considerable investments in security technology, data breaches continue affecting companies across the globe and causing them more financial damage than ever. According to data presented by AltIndex.com, the average data breach cost has jumped by nearly $600...
Consumers want their data to be treated with more care
Consumers reveal how they expect their personal data to be shared and secured - and companies should take note that they want a more trustworthy digital experiences. An Axway survey found that, while more than 60% of Americans feel open banking is positive and 62%...
2024 security trends focus on GenAI, CISO role
The top cybersecurity trends set to shape global enterprise in 2024 include generative AI (GenAI), boardroom discussion, sovereign cloud, vendor strategy, and insights on hiring. This is according to Margareta Petrovic, global managing partner: risk and cybersecurity...
President Ntuli confirmed as MD of HPE SA
Hewlett Packard Enterprise (HPE) today confirmed that President Ntuli has been appointed to the role of board member and MD for South Africa with immediate effect. The previous MD, Sandile Dube, has left the company to join Equinix as the MD for South Africa. Ntuli...
How El Niño is shaping up
Not all El Niño events are created equal - their impacts vary widely, and satellites like the US-European Sentinel-6 Michael Freilich help anticipate those impacts on a global scale by tracking changes in sea surface height in the Pacific Ocean. Water expands as it...
Sandile Dube is new Equinix MD in SA
Sandile Dube has been appointed as MD: South Africa of digital infrastructure company Equinix, which is currently building a $160-million data centre in Johannesburg. One of Dube's key roles will be to work closely with both local businesses and multinational...
Malware ‘meal kits’ help attackers steal businesses’ lunch
Thriving cybercriminal marketplaces are offering low-level attackers the tools needed to bypass detection and infect users, according to HP Inc's quarterly HP Wolf Security Threat Insights Report. Based on data from millions of endpoints running HP Wolf Security, key...
Attacks on web applications spike
There was a notable increase in threats to web applications, accounting for 30% of the engagements Cisco Talos Incident Response (Talos IR) responded to in the third quarter of 2023, compared to 8% the previous quarter. Exploitation of public-facing applications was...
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PayJoy and Baobab+ offer new device finance
In an effort to expand access to high-quality solar home system solutions and smartphone technology to 1-billion people worldwide, Baobab+ is licensing PayJoy's Checkout platform including its proprietary Lock technology. This will allow consumers to purchase a...
SA-based Tari Labs unveils free online university
Tari Labs University aims to become a go-to destination for easily-accessible learning material for blockchain, digital currency and digital assets, from beginner to advanced level. This is according to Tari Lab's senior contributor, Cayle Sharrock, who says the...
The impact of video surveillance in healthcare
Last year, in a written reply to a question in the Legislature, Gauteng health MEC Gwen Ramokgopa revealed that 107 nurses had been attacked in hospitals between January 2016 and September 2017. According to the MEC many of the attacks took place at night or over the...
M&B adds Samsung Pay
Mugg & Bean (M&B) has announced the launch of Samsung Pay as a payment option in their sit down, and on-the-go restaurants, nationwide. M&B customers that are also users of the recently unveiled Samsung Pay application, may now pay their bill using a...
Arcserve unveils business continuity cloud
Arcserve Southern Africa has lauched Arcserve Business Continuity Cloud, to restore access to critical data, systems and applications across complex, multi-generational IT infrastructures ranging from non-x86 and x86, to software as a service (SaaS) and infrastructure...
Lenovo ThinkAgile HX7820 certified for SAP HANA
As data centre infrastructures have become more complex -combining on-premise, cloud, and hybrid technologies - Hyperconverged Infrastructure (HCI) solutions have emerged in recent years to simplify data centre resources to a single management suite. Addressing the...
SqwidNet, Discovery collaborate on local innovation
Discovery Insure has partnered with Sigfox operator with SqwidNet, the Sigfox to build collaboration and investment on the local frontiers. "Already recognised by Frost & Sullivan as the enabling technology leader in the LPWAN (low-power wide-area network)...
Customer-driver contact makes screening vital
Smartphones offer customers the ability to place orders with just the tap of a finger - be it takeout, merchandise or a taxi ride. With the growing popularity of convenience ordering in South Africa, strangers are having to come into contact with each other on a...
What does that extra ‘s’ mean for consumers?
Research shows that 81 of the top 100 non-Google websites are using Hyper Text Transfer Protocol Secure (HTTPS) to make their sites a safer place for individuals. HTTPS encrypts communications that are sent between an individual's browser and the website they're...
Taxify integrated into Google Maps
Taxify has been integrated into the Google Maps app. People planning their travel routes using Google Maps will now see a Taxify icon in the app, in addition to the familiar car, public transport, walking and biking options. Taxify started operating in South Africa in...
Business Analyst (with experience in Data projects)
BUSINESS ANALYSTA Large Financial Institute in Gauteng has a Contract Vacancy for a Business Analyst.PLEASE NOTE; NO CV'S WILL BE KEPT FOR FUTURE USE. PLEASE ONLY APPLY IN YOU QUALIFY IN ALL ASPECTS.Bachelor's degree in computer science, Information Systems and/...
Solution Architect
We're seeking an experienced Solution Architect to select and implement a group-wide HR platform, including the transition and decommissioning of multiple existing systems.The ideal candidate would need to have previous experience in the implementation of HR...
Junior Full Stack Developer (CDA)
We are seeking a talented and passionate Junior Full Stack Developer to join our dynamic team. In this role, you will play a crucial part in designing, developing, and maintaining high-quality software solutions that support our business objectives. You will work...
Data Analyst – Gauteng Centurion
Job Summary Our client is seeking a detail-oriented and results-driven Data Analyst to join their Business Intelligence (BI) team. The ideal candidate will possess experience with QlikView, QlikSense, Power BI, and SQL, and will focus on providing actionable insights,...
System Analyst
Our client, a leading provider of supply chain technology and consulting solutions to emerging markets across the globe is seeking skilled systems analysts with a passion for bridging the gap between business and technology teams to create innovative and meaningful...
Technical Project Manager (IT)
Job SummaryOur client is seeking an organized and technically skilled Technical Project Manager to oversee and manage Business Intelligence (BI) projects within our dynamic BI team. The ideal candidate will have experience with QlikView, QlikSense, Power BI, and SQL,...
System Analyst – Gauteng Randburg
Our client, a leading provider of supply chain technology and consulting solutions to emerging markets across the globe is seeking skilled systems analysts with a passion for bridging the gap between business and technology teams to create innovative and meaningful...
Technical Project Manager (IT) – Gauteng Centurion
Job SummaryOur client is seeking an organized and technically skilled Technical Project Manager to oversee and manage Business Intelligence (BI) projects within our dynamic BI team. The ideal candidate will have experience with QlikView, QlikSense, Power BI, and SQL,...
Junior IT Technician
Pinetown - A dynamic IT company managing a large client's diverse infrastructure is seeking a passionate Junior IT Technician. If you're eager to learn and grow in the field, this is your chance to join a dedicated and supportive team!The role involves on-site and...
Business Intelligence Analyst
Job Summary Our client is seeking an experienced and detail-oriented Business Intelligence (BI) Analyst to join their dynamic BI team. The ideal candidate will possess strong technical expertise in BI tools and data management, a deep analytical mindset, and a passion...
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