New entrant Smart Hands Africa bridges skills gap with ITArmi JV
IT industry veteran Anton Jacobsz has launched a new IT services company, Smart Hands Africa, to meet rising demand for skilled IT professionals across the African continent. As part of its establishment, Smart Hands Africa has also announced a strategic joint venture...
Sea levels rose unexpectedly high in 2024
Global sea level rose faster than expected in 2024, mostly because of ocean water expanding as it warms, or thermal expansion. According to a NASA-led analysis, last year’s rate of rise was 0,59cm per year, compared to the expected rate of 0,43cm per year. “The rise...
New genomics project aims to improve global health
An international collaboration is aiming to improve global health by uncovering the effects of genomic and environmental diversity on differences in disease risk observed across the global population - thanks to a new partnership of 20 research groups from around the...
All change for the channel as AI, CX take centre stage
Kathy Gibson reports from Gitex - So far, 2023 has been a turbulent year for the IT industry. Artificial intelligence (AI), long a niche play, has burst on to the scene and into the public consciousness, while the science of customer experience is quickly going...
Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
South Africans fear spying from drones
According to the results of the recent Kaspersky Business Digitisation survey that was conducted in the Middle East, Turkiye, and Africa region, 44% of employees surveyed in South Africa are afraid of drone spying. Corporate spies and hackers use drones to get trade...
Calling all channel players: Vote for 2023’s top vendors and distributors
Voting is now open for the 2023 survey for this year's Channelwise Awards - the most sought-after and prestigious independent awards in the South African IT distribution channel. Channel players are asked to cast their votes for the vendors and distributors they feel...
Nations stand to benefit from enhanced cybersecurity
Kathy Gibson reports from Gitex - Cybersecurity is a pressing global challenge, but addressing it presents nations with a number of new opportunities as well. Badar Alsalehi, director-general of the Oman National Cert and head of ITU for regional cybersecurity, points...
GenAI, LLMs make in impact in the contact centre
Kathy Gibson reports from Gitex - The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence (AI) to head into the mainstream business world. Omar Javaid,...
Energy drinks and sleepless nights – cybersecurity pros risk burnout
High level staff shortages and a growing cybercrime onslaught are putting South Africa's cybersecurity professionals at risk of burnout - with many suffering from exhaustion, insomnia, disengagement, and a range of physical symptoms. This emerged during a recent Cyber...
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Ransomware attackers get targeted
During 2017, the WannaCry ransomware attack impacted more than 300 000 people across 150 countries in less than two days. In 2018, criminals are evolving their tactics, including launching well-researched, targeted attacks intended to infect specific, high-value...
Smart cities key to an inclusive future for Africa
Markets across Africa are already heavily investing in the future of cities, with figures from the International Data Corporation (IDC) forecasting spend on technologies that enable smart city initiatives will reach $1,26-billion in the Middle East and Africa (MEA) in...
Singtel, Ericsson launch Singapore’s first 5G pilot network
Singtel and Ericsson has announced a new initiative that will see Singapore's first 5G pilot network go live by Q4 this year. The 5G pilot network will be deployed at one-north in Buona Vista, the country's science, business and IT hub. Using Ericsson's 3GPP...
The business of tech from a woman’s point of view
Only 23% of tech jobs are held by women in South Africa - out of 236 000 ICT (tech) roles, women occupy 56 000 of them. Rumbidzai Zawu, co-founder and chief operations officer at U-App, was undeterred by the statistics when she launched the company with Joseph...
Why ID verification matters for African mobile operators
According to the 2017 Mobile Economy Report of the GSM Association, Africa currently has 420-million unique mobile subscribers representing a 43% penetration. By Sherry Zameer, senior vice-president: IOT for CISMEA at Gemalto By 2020, the Report predicts that...
A temperature heat map for big data
The business world is undergoing a total transformation as new technologies enable the rapid processing and analysis of huge volumes of data in real-time, equipping business leaders with unprecedented insight into granular detail of every aspect of their business. By...
Ireland a hotbed of fintech innovation, say SA buyers
Ireland has compelling and innovative fintech solutions to offer Africa, says a delegation of South African financial industry professionals who recently visited Dublin. The South Africans, who travelled to Ireland as part of an Enterprise Ireland inward buyers'...
VoIP is affordable and reliable
VoIP (Voice over Internet Protocol) offers the best communications solution in a challenging business environment because it is more affordable than cellular and more reliable than copper. VoIP is also feature-rich which enables SMEs to run enterprise-grade platforms...
ConCourt delivers ground-breaking finding on labour brokers
The deeming provision in s198A(3)(b)(i) of the Labour Relations Act (LRA) provides that an employee of a Temporary Employment Service (TES) not performing a temporary service for the client is "deemed to be the employee of that client and the client is deemed to be...
Bravado Gaming dominates ESEA MDL season 28
E-sports team Bravado Gaming hit a career-high when they dominated the playing field in season 28 of the E-Sports Entertainment Association League's (ESEA) Mountain Dew League (MDL). Competing in the league with the latest innovations from Dell's Alienware gaming...
IT Support Specialist (MS365 and Azure) – Western Cape Cape Town Region
Ready to Be the Hero of Tech Troubles? We're searching for an IT Support Specialist who can swoop in and save the day when systems go haywire. If you're a master at troubleshooting, customer-focused, and love solving problems, join us and let's keep our tech running...
Technical Architect at Parvana Recruitment – Western Cape Cape Town
About our client: Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance investor engagement and retention. With operations spanning four continents, they are rapidly expanding their team...
Project Manager at Parvana Recruitment – Western Cape Cape Town
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Developer – Java (MASTER) at Parvana Recruitment – Western Cape Cape Town
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Build and support applications in a technically exciting and challenging industry. Design, develop, test, document and support applications written...
Business Analyst at Parvana Recruitment – Western Cape Cape Town
About the Role: As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand requirements, analyse processes, and recommend improvements to enhance...
Master Data Analyst at EnableSA (Pty) Ltd
Our client in Port Elizabeth is looking for a skilled Master Data Analyst to spearhead the strategic integration of technology, data, and business processes across the Group. In this pivotal role, you will be responsible for developing and managing cutting-edge...
Software Developer – Senior (Angular) at Parvana Recruitment
About our client:Our client stands out as a recognised expert in automation technology, earning prestigious accolades for their innovative approach. Through the utilisation of state-of-the-art technology, they have positioned themselves as a prominent figure in global...
DevOps Engineer at Parvana Recruitment
About our client:Looking for an opportunity to make impactful contributions that benefit society? Joining this dynamic, organised and innovative employer will allow just that, all while earning well and working alongside a global team of specialists. You will be able...
Developer – C# (MASTER) at Parvana Recruitment
Parvana Responsibilities: Deliver code that is functional, understandable, maintainable and testable. Work closely with analysts, documenters and testers. Automated testing of features developed. Deliver technical documentation as and when required. Act as a mentor to...
PROJECT MANAGER (SMALL TO MEDIUM MULTIPLE PROJECTS)
Based East Rand. Join large manufacturing, wholesale & retail Group that supplies the local SA market as well as selected African and European markets. In addition to multiple sales & wholesale Branches around South Africa there are many retail outlets where...
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