Unmanaged AI poses new ‘shadow agent’ crisis

A growing “shadow agent” crisis threatens to overwhelm businesses. According to the Veeam Software’ latest research, organisations across Europe, Middle East and Africa (EMEA) are battling unmanaged AI on two fronts. On the data security front, 70% of organisations...

A third of employees laid off due to AI will need to be rehired

As AI continues to accelerate the pace and scope of work, CIOs must prepare for four shifts that will influence the future of work, says Gartner. “When business and IT executives look back on the early AI-era, they will realise their greatest mistake was believing...

IT channel pivots to add value as AI takes off

Kathy Gibson reports from Pinnacle TechScape - Artificial intelligence (AI) may be at the peak of the hype cycle, but this doesn’t detract from the value that the technology will bring to the industry. That’s the word from Tim Humphreys-Davies, CEO of Pinnacle, who...

Network to the fore as agentic AI adoption takes off

In the era of agentic AI, the network is becoming the critical foundation for trust, security and the seamless operating models through which people and AI can build the future. However, as organisations move quickly to gain an advantage from AI, a significant gap has...

5G, AI are key drivers for telco growth

5G and artificial intelligence (AI) are driving growth in the telecommunications and mobile industry. This is according to GSMA Intelligence’s new “Global Mobile Trends 2025” report that examines key verticals within the telecom/mobile industry. In terms of enterprise...

How Cell C users can protect themselves after security breach

RansomHouse is claiming responsibility for a cybersecurity attack at Cell C, where some customer data may have been compromised. The latest attack follows a previously reported incident involving unauthorised access to unstructured data in some parts of our IT...

All change for the channel as AI, CX take centre stage

Kathy Gibson reports from Gitex - So far, 2023 has been a turbulent year for the IT industry. Artificial intelligence (AI), long a niche play, has burst on to the scene and into the public consciousness, while the science of customer experience is quickly going...

Access Bank ups customer engagement with video

Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...

South Africans fear spying from drones

According to the results of the recent Kaspersky Business Digitisation survey that was conducted in the Middle East, Turkiye, and Africa region, 44% of employees surveyed in South Africa are afraid of drone spying. Corporate spies and hackers use drones to get trade...

Nations stand to benefit from enhanced cybersecurity

Kathy Gibson reports from Gitex - Cybersecurity is a pressing global challenge, but addressing it presents nations with a number of new opportunities as well. Badar Alsalehi, director-general of the Oman National Cert and head of ITU for regional cybersecurity, points...

GenAI, LLMs make in impact in the contact centre

Kathy Gibson reports from Gitex - The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence (AI) to head into the mainstream business world. Omar Javaid,...

Energy drinks and sleepless nights – cybersecurity pros risk burnout

High level staff shortages and a growing cybercrime onslaught are putting South Africa's cybersecurity professionals at risk of burnout - with many suffering from exhaustion, insomnia, disengagement, and a range of physical symptoms. This emerged during a recent Cyber...

Data governance key to future-proof security

Kathy Gibson reports from Gitex - New technologies like artificial intelligence pose a cybersecurity threat - but will also be key to driving developments in data and security. Aloysius Cheang, chief security officer: Middle East and Central Asian Region at Huawei,...

More News Today

CA recognised for enterprise hybrid cloud management

CA Southern Africa has revealed that CA Technologies has been named a "Value Leader" by Enterprise Management Associates (EMA) in its Enterprise Hybrid Infrastructure Monitoring (EHIM) Radar Report. For the report, EMA scored solutions based on their ability to...

SUSE adds container certification for ISVs

SUSE has introduced SUSE Ready certification for SUSE CaaS Platform, expanding its respected application-certification program for independent software vendors (ISVs). ISVs building containers that use the open source docker container format can now certify their...

Sage gets partners up and running

Sage has unveiled a new implementation methodology for Sage Business Cloud Enterprise Management. Fast Start is designed to implement and deliver projects through the Sage partner channel in a timely and cost-effective manner, providing true value to customers who are...

T-Systems makes opening new branches easy

Local businesses expanding operations in new locations, franchise sites, pop-up stores, short term leases and other in-branch opportunities can now instantly connect to their broader corporate infrastructure and to the external Internet while maintaining compliance to...

Intelligence key to Forcepoint protection

orcepoint has announced what it believes to be the industry's first Risk-Adaptive Protection solution, Dynamic Data Protection in response to challenges in balancing user and data security with business productivity. Legacy cybersecurity solutions today rely on...

Fujitsu Eternus LT supports LTO 8

Fujitsu's Eternus LT product family now supports the latest generation LTO-8 tape drives for long-term back up and archiving, doubling data capacity from the previous tape generation. With LTO-8 technology, Eternus LT tape libraries now can store up to 30Tb of...

BlackBerry Motion debuts in SA

TCL Communication's newest BlackBerry smartphone, the all-touch BlackBerry Motion is now available in South Africa with Cellucity. It is the first BlackBerry smartphone to offer IP67 water and dust resistance, a new anti-scratch display technology, and the largest...

Google makes Android device-makers patch regularly

Google has announced, albeit without going into much detail, that it will require the manufacturers of Android devices to push out regular security-focused updates. The announcement came from the head of Android security at Google, David Kleidermacher, during his talk...

Ecobank wins digital strategy award

Ecobank won the Best Digital Strategy Award at the Retail Banker International's prestigious awards ceremony in London last week. Ecobank's digital strategy leverages digitalisation for scale and ubiquity and is the key plank in its ambition to be the top consumer...

Troye proactively addresses security threats

Local managed IT services provider, Troye, is proactively helping its clients defend against external and insider security threats and is helping mitigate phishing attacks and loss of data due to malicious behaviour. With the imminent enforcement of PoPI and GDPR,...

Junior Software Engineer (CH1074) – Western Cape Cape Town

Our client is a tech start-up making life better for everyday households in Africa and is looking for a Junior level Software Engineer at their offices in Cape Town, South Africa.The role is multifaceted in that it involves far more than pure software development. We...

Devops Engineer (Hybrid) – Western Cape Cape Town

ENVIRONMENT:Our client is a software development company specializing in architecture consulting, systems integration services, and bespoke software solutions. Their mission is to make technology an asset for businesses, seamlessly integrating it to provide leverage...

Intermediate Java Developer(CH1068) – Fully Remote

Our client is a leading software services and consulting company focusing on delivering innovative solutions with a strategic emphasis on generative AI. They are expanding their team to include an individual contributor that will act as a Intermediate Java Developer...

Intermediate Full Stack Developer (Onsite)

ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....

Intermediate Full Stack Developer (Onsite) – Western Cape Cape Town

ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....

Database Developer (Onsite)

ENVIRONMENT:Join a leading data-driven organization focused on delivering innovative technology solutions that empower businesses to make strategic, data-informed decisions. They are looking for a skilled Database Developer with in-depth experience in Google Cloud...

PHP / Laravel Developer

ENVIRONMENT:Our client is a full-service, integrated ad agency with offices in Cape Town and they're one of the largest independently owned agencies in South Africa. They're looking for a PHP Developer with experience in PHP, Laravel, and Node.js to join their team....

Database Developer (Onsite) – Western Cape Cape Town

ENVIRONMENT:Join a leading data-driven organization focused on delivering innovative technology solutions that empower businesses to make strategic, data-informed decisions. They are looking for a skilled Database Developer with in-depth experience in Google Cloud...

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