Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
Intel introduces Thunderbolt 5 connectivity standard
Intel has announced Thunderbolt 5, the next generation of Thunderbolt, and demonstrated a prototype laptop and dock. "Thunderbolt 5 will provide industry-leading performance and capability for connecting computers to monitors, docks, storage and more," says Jason...
Deadweight economy creates CFO challenges
Chief financial officers (CFOs) are facing a "deadweight" economy that challenges an organization's ability to meeting corporate performance expectations, according to Gartner. Confronted with these difficult economic conditions, CFOs must address five emerging...
These are the top strategic trends for software engineering
Gartner has announced the top strategic technology trends in software engineering for 2023 and beyond "Software engineering leaders are under continuous pressure to adopt modern architectures and technologies. To do this well, they need to know which trends have the...
Solid growth for virtual firewall revenue
The worldwide revenue for virtual firewalls rocketed 51% in 2Q 2023 while hardware firewalls barely registered 2% revenue growth, according to a new report from Dell'Oro Group. The market was deeply affected by a steep revenue drop-off in high-end firewalls preferred...
In a weak economy, geo-economic factors undermine SDG progress
As world leaders head to New York for the UN high-level week to discuss how to advance the Sustainable Development Goals (SDGs), a new World Economic Forum report highlights the challenges facing developing countries, with six in 10 economists surveyed warning of a...
SAP, Microsoft partner to deliver RISE with SAP
SAP and Microsoft have partnered to deliver RISE with SAP to customers across multiple global markets, including Africa. RISE with SAP is a complete offering of ERP software, industry best-practices and outcome-driven services designed to help companies migrate their...
Lenovo partners with Ashoka to grow SA changemakers
Lenovo has extended its partnered with Ashoka, a global organisation dedicated to promoting social entrepreneurship, to inspire the next generation of changemakers in South Africa. With a shared vision of creating a global community of Changemakers and Kind Cities,...
More IT companies commit to responsible AI
Adobe, IBM and Nvidia are among eight companies that have added their pledge to help drive safe, secure, and trustworthy development of AI technology. Along with Salesforce, Cohere, Palantir, Scale AI and Stability, they have made a voluntary commitment that...
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Gemalto adds KeySecure to NetApp
Gemalto's SafeNet KeySecure has been validated for use with the latest release of NetApp Volume Encryption (NVE) data management solution. As a result, NetApp customers do not need to encrypt the entire disk drive; they can choose to encrypt granularly at the volume...
Ricoh wins Shell contract
Ricoh is now the single source managed print services provider for the Shell Group. As part of the agreement, Ricoh will support Shell's managed print operations in 98 global locations including deployment of many thousand Ricoh multi-function printers and Ricoh's...
Rising through digital transformation
Despite the prominence of digital transformation in every facet of our lives, most organisations, including those that are considered "ahead of the game", say their leadership pipeline and existing leaders are not yet prepared to fully tackle the challenges of digital...
Acer launches Nitro 5 gaming laptop
Acer has unveiled the latest addition to its Nitro 5 gaming series. Powered by up to the latest 8th Generation Intel Core i7 and Intel Core i7+ processors, the newest 15-inch Nitro 5 offers improved speed and threading efficiency. "Acer is excited to be among the...
New EMEA president for Canon
Yuichi Ishizuka has been appointed as the new resident and CEO for Canon Europe, Middle East and Africa (EMEA), succeeding Rokus van Iperen who is retiring after six years in the role. Van Iperen was appointed president and CEO of Canon Europe in 2012 following a...
RainFin acquires stake in 4AX
4 Africa Exchange has announced the conclusion of a transaction with RainFin, whereby RainFin will sell to 4AX its corporate debt marketplace in exchange for a strategic shareholding in 4AX. RainFin's credit marketplace technology has been used by companies to raise...
Fujitsu rolls out refreshed Select partner program
Fujitsu today unveiled a refreshed Select partner program designed to give channel partners a boost in supporting their customers on their digital transformation journeys. Based on direct feedback from current partners, enhancements include access to a broader...
Sagarmatha Technologies prepares to list
Sagarmatha Technologies Limited, an integrated multi-sided platform technology group, is scheduled to list on the main board of the Johannesburg Stock Exchange (JSE) within the next two weeks. The company will be listed as 'Sagarmath' with the share code - SGT -...
Engie, Fenix complete acquisition
Global utility company Engie and off-grid energy firm Fenix International have closed their acquisition agreement. Fenix is the first Solar Home System ompany to join a major worldwide energy company and has already delivered clean, safe and affordable energy and...
Limiting the ransomware threat
Ransomware attacks, where a hacker uses malware that encrypts or locks an individual or businesses valuable files and systems, then demands a random to unlock them, is on the rise. These attacks have become commonplace, adding one more reason why consumers need to...
2624 ServiceNow ITSM Support Engineer
Our client in the automobile industry is looking for a ServiceNow ITSM Support Engineer Product / Feature Team Information (if applicable)IT Service ManagementESSENTIAL SKILLS REQUIREMENTS:· Fluent English-speaking, including business reading and writing· ITIL...
Software Developer (C#.NET) – Junior & Intermediate roles (CH937)
Our client, in the Payments and Lending industry, has an opening for Software Developers (Junior & Intermediate Levels) to join their diverse team of C# developers. We are looking for an individual that takes pride in what they do, is customer focused and takes...
Systems Engineer
Our client, a leading SME in the IT Services industry is looking for a Senior Systems Engineer who is ready to join an outgoing team of professionals.Experience/ Education:Computer Science Degree / Diploma or equivalentMicrosoft certifications or working towards;...
2624 ServiceNow ITSM Support Engineer – Gauteng Centurion
Our client in the automobile industry is looking for a ServiceNow ITSM Support Engineer Product / Feature Team Information (if applicable)IT Service ManagementESSENTIAL SKILLS REQUIREMENTS:· Fluent English-speaking, including business reading and writing· ITIL...
Software Developer (C#.NET) – Junior & Intermediate roles (CH937) – Western Cape Kuils River
Our client, in the Payments and Lending industry, has an opening for Software Developers (Junior & Intermediate Levels) to join their diverse team of C# developers. We are looking for an individual that takes pride in what they do, is customer focused and takes...
Systems Engineer – Remote Remote
Our client, a leading SME in the IT Services industry is looking for a Senior Systems Engineer who is ready to join an outgoing team of professionals.Experience/ Education:Computer Science Degree / Diploma or equivalentMicrosoft certifications or working towards;...
Mid-Senior Full Stack Java Developer (Stellenbosch)
ENVIRONMENT:HELP growth the software platform of a fast-growing FinTech company with a footprint on the African continent seeking the coding talents of a Mid-Senior Full Stack Java Developer. You'll be involved in every step of the Development process from...
Senior Support Engineer (Exchange, Active Directory, Hyper-V) (CPT)
ENVIRONMENT:YOUR strong technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist where your core function will be to provide a high level of support to Enterprise clients. You will be responsible for Software...
Business Analyst (Positions on All Levels) (CH1041)
Our client, in the Payments and Lending (Credit) industry, has an opening for Business Analysts (Junior, Intermediate & Senior Level) to join their team.Are you a team player that enjoys working with developers, testers, and stakeholders from the business?Do you...
Tech Lead
Hire Resolve's Client are seeking a highly skilled and experienced Tech Lead to join our dynamic team in Johannesburg. The ideal candidate will play a pivotal role in leading the technical delivery of innovative solutions, guiding a team of developers, and...
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