Amazon to shed 14 000 jobs
As it invests more in robotics and automation, Amazon is streamlining its workforce and shedding about 14 000 jobs. Writing to employees, Beth Galetti, senior vice-president of people experience and technology at Amazon, explains that the company recognises importance...
OpenAI restructures to for-profit organisation
ChatGPT developer OpenAI is shifting its business model to become a for-profit company. The move will allow it raise additional funding. In a blog post, Bret Taylor, chair of the OpenAI board of directors, says OpenAI has completed its recapitalization and simplified...
Global regulators endorse blueprint for future digital ecosystems
At the Global Symposium for Regulators this week in Riyadh, telecommunications regulators from around the world have endorsed guidelines to help them build digital ecosystems for essential national services like healthcare, education, and finance. The GSR-25 Best...
Salt Typhoon exposes millions of users’ details
It’s believed that information on every US citizen, and millions of others around the world, have been exposed in a long-standing nation-state attack. The National Security Agency (NSA) and other US and foreign organisations have released a joint Cybersecurity...
Draft tax bill hides a ‘stealth tax’ in unit trust investments
For millions of South Africans, a unit trust or a portfolio of a Collective Investment Scheme (CIS) is one of the pillars of their financial future, serving as a vehicle for retirement savings, children's education funds, and long-term wealth creation. By Joon Chong,...
Smarter school admissions platform unveiled
The upgraded Online Admissions platform for the 2026 school year, developed by Vodacom Business with the Gauteng Department of Education (GDE), has proved to be smarter and simpler, providing a more transparent admissions experience for both parents and department...
South Africans not confident about GNU directions
South Africans remain deeply pessimistic about their country's direction, with 80% saying South Africa is on the wrong track according to Ipsos' latest "What Worries the World1" study. This represents a return to pre-election pessimism levels, despite an initial surge...
Self-service, live chat to dominate in customer service
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, according to a survey by Gartner, Inc., a business and...
Truecaller adds info about call intent
Truecaller has added a new feature to its caller identity service: it can now tell users not only who is calling, but the intent behind the call. Using artificial intelligence (AI), Truecaller can now provide contextual insights on incoming calls. It also includes...
Paratus launches first private mobile network in Namibia
Pan-African telco Paratus has launched its first private mobile network in Namibia with LTE and 5G technologies – the culmination, it says, of two decades of investment in the country and fighting off the challenges of dominant state-owned competitors. The company...
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The power of recognition and rewards in BPO
We live in a time when attracting and retaining top talent across a multi-generational, increasingly mobile workforce is massively challenging. By Noori Allie, customer service executive at Achievement Awards Group and Reshni Singh, CEO of BPESA It’s a global...
Are you prepared for the transportation revolution?
Mobility is no longer about getting from point A to point B. The future of mobility is a dynamic landscape, encompassing electric and autonomous vehicles, flexible ownership models, and data-driven insights that are reshaping transportation. These advancements present...
Self-learning CX solutions the smart way to stay ahead of the game
South African customers are no longer happy with just a friendly greeting and a broad smile from across the counter. By Angelique Miller, business solutions catalyst at PerfectWorx Consumer expectations continue to grow across all industries. To illustrate, global...
AI is transforming software engineering in SA
Artificial intelligence (AI) is fundamentally reshaping the landscape of software engineering, particularly in South Africa, where the demand for innovative solutions is rapidly increasing. As AI technologies evolve, they are automating repetitive tasks, enhancing...
Lessons from 2024 cybersecurity breaches
In 2024, nearly six out of every 10 businesses experienced a cyberattack. The same research revealed that 70% of these attacks led to data encryption, with ransom demands increasing fivefold. Most concerningly, 32% of cyberattacks worldwide were attributed to...
Closing SA’s education gaps with AI
AI is expanding quickly in South Africa, with some industries moving faster than others, leaving sectors like education behind. Jaco Oosthuizen, Rectron category manager for mobility looks at how the country’s education sector can quickly adopt AI to solve...
Scammers take advantage of the desperate need to access cash
Revitalised from their end-of-year vacation, South Africans typically tackle the new year with gusto and renewed vigour. It is also a time when students who matriculated the year before, start the next phase of their journey as they enter into universities and...
A new leadership approach is needed for change
As organisations prepare for 2025, leaders are expected to navigate increasingly complex challenges, from economic uncertainty and rapid technological change, to changing workforce requirements and stakeholder demands. Kisima Psychological Services CEO Phyllis Ndlovu...
Bridging the digital skills gap in Africa
AI could contribute up to $30-billion to sub-Saharan Africa's economy by 2030, according to Google’s Digital Opportunity of Africa report. This is a remarkable prospect for a continent still navigating its digital transformation – a crucial shift toward achieving...
Human-centred design thinking will drive business growth in 2025
As South African businesses emerge from a turbulent 2024, 40% of companies identified inflation and macroeconomic volatility as a threat, and 23% are concerned about cyber risks. While 2025 brings the end of load shedding, falling interest rates, and a more stable...
Senior Microsoft Engineer
Job Summary:The Senior Microsoft Engineer is responsible for designing, implementing, and maintaining Microsoft-based infrastructure solutions, both on-premises and in the cloud (primarily Azure). This role ensures the stability, integrity, and efficiency of IT...
Senior Microsoft Engineer – KwaZulu-Natal Durban
Job Summary:The Senior Microsoft Engineer is responsible for designing, implementing, and maintaining Microsoft-based infrastructure solutions, both on-premises and in the cloud (primarily Azure). This role ensures the stability, integrity, and efficiency of IT...
Senior Information Security Analyst at Sabenza IT & Recruitment
Our clients in the consulting space are on the hunt for a seasoned Senior Information Security Analyst to join their teams in the Western cape. Work and collaborate with Dynamic teams, architects and stakeholders on a hybrid model and expand your skillset...
Senior Information Security Analyst at Sabenza IT & Recruitment – Western Cape Robben Island
Our clients in the consulting space are on the hunt for a seasoned Senior Information Security Analyst to join their teams in the Western cape. Work and collaborate with Dynamic teams, architects and stakeholders on a hybrid model and expand your skillset...
X2 Senior Full-Stack Developer at Adapt IT
Introduction The EasyRoster (ER) division is a division of Adapt IT with a solid foundation providing our signature application EasyRoster. EasyRoster enables you to optimize the scheduling and deployment of your workforce to client sites, resulting in improved...
X2 Senior Full-Stack Developer at Adapt IT – Gauteng Midrand
Introduction The EasyRoster (ER) division is a division of Adapt IT with a solid foundation providing our signature application EasyRoster. EasyRoster enables you to optimize the scheduling and deployment of your workforce to client sites, resulting in improved...
Machine Learning Engineer at Sabenza IT & Recruitment – Western Cape Cape Town
The Senior Machine Learning Engineer is responsible for designing, developing, and deploying advanced machine learning solutions that drive business impact. This role requires deep technical expertise, strong problem-solving skills, and the ability to lead complex...
Front-End Developer – VUE & Angular at Ntice Search – Gauteng Gauteng
Our Client is looking for a talented and experienced Front-End Developer with a strong focus on [URL Removed] and Angular to join their dynamic development team. This is a hands-on role where you'll be shaping the user experience of sophisticated web applications in...
Senior Business Analyst (ServiceNow) – Gauteng Johannesburg
We are seeking a Senior Business Analyst with proven experience in ServiceNow to drive business transformation initiatives. In this role, you will support one of South Africa's leading organisations, an established, recognisable brand with a strong focus on technology...
Intermediate Data Engineer at Sabenza IT & Recruitment – Western Cape Cape Town
The Mid-Level Data Engineer is responsible for building, maintaining, and optimizing data pipelines that support data-driven operations and analytics. This role involves developing reliable ETL processes, integrating diverse data sources, and ensuring the availability...
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