Unofficial GenAI tools will help solve customer service issues
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner. Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple...
Open-source tools the key to unlocking AI ROI
New research commissioned by IBM found that companies surveyed are investing in AI for the long term, with a growing interest in using open-source tools to drive ROI and innovation going forward. The study of more than 2 400 IT decision makers (ITDMs), conducted by...
Top 10 government technology trends for 2023
Gartner has identified the top 10 government technology trends for 2023 that can guide public sector leaders in accelerating transformation as they prepare for post-digital government and a relentless focus on mission objectives. “Not only is the current global...
Inadequate data hinders progress in ESG goals
While an increased focus on environmental sustainability remains a top priority for consumers and business executives, inadequate data is a key challenge for both groups when it comes to achieving personal and corporate environmental, social and governance (ESG)...
Employers need to establish explicit hybrid work norms
Organisations that lack explicit norms around hybrid work can increase the likelihood of an employee leaving by 12%, says Gartner. “Today’s hybrid work models lack the informal channels for absorbing norms that are present in an office setting,” says Caitlin Duffy,...
African businesses need to build trust as they innovate
The balancing act between digital innovation and customer trust is crucial for African businesses, according to a new report from Harvard Business Review Analytic Services with Mastercard. The study explores the current business landscape through the lens of an...
EMEA workstation shipments expected to bounce back strongly
Personal workstation shipments to Europe, the Middle East, and Africa (EMEA) declined sharply in 2H22, but the market is expected to rebound solidly by the end of this year as demand reheats, according to International Data Corporation (IDC). IDC’s EMEA Quarterly...
Generative AI could be a game-changer for telcos
The immense popularity of ChatGPT since its launch has brought generative AI tools under the spotlight, prompting many companies in differing industries to aggressively explore their capabilities and use cases – and telcos are no exception, says GlobalData. “There are...
Darknet darkens the doorstep of Google Play
After analysing offers of malicious apps on Google Play that are for sale on the Darknet, Kaspersky experts have discovered that malicious mobile apps and store developer accounts are being sold for up to $20 000. Using Kaspersky Digital Footprint Intelligence,...
New Intel connectivity programme aimed at wireless solution providers
Intel has announced a new Intel Connectivity Analytics programme that helps wireless solution providers generate unique networking and system insights – from network health and security, to quality of service and customer experience – enabling them to deliver enhanced...
More News Today
Unified comms pushes workforce boundaries
The rapid increase in the number of people and in volumes of data has left businesses with no option but to embrace digital technology and adapt systems. There are pros and cons to this, but ultimately the evolution to video conferencing, fast data connections, the...
Pro bono services not just for lawyers
Law firms have been the best practitioners of the pro bono approach to creating social impact for some time now. Presenting a valuable opportunity for businesses to upskill their staff, the idea is splintering out to other industries too. Increasingly, companies are...
Mitigating risks with video telematics
Modern video-based telematics will not only ensure reduced time to settle insurance claims, but fleet owners can now increase driver productivity, reduce fuel theft and increase load frequency with faster turnaround times. A study by the US Department of Transport...
PoPI: reinforcing the value of digital ethics?
Much has been made about the introduction of the Protection of Personal Information Act (or PoPI) in terms of how it will potentially limit the rate at which the local cloud computing and managed services markets is growing. Companies have also pushed back in terms of...
Cloud migration helps to attract the right talent
Today's talent requires the tools to achieve digital excellence and fulfil their ambitions, writes Andre Muzerie, Oracle business practice head at Wipro Africa. LinkedIn's Global Recruiting Trends 2016 report showed that 59% of organisations are investing more in...
Securing your growing home network
The number of connected devices in South African homes are expected to increase exponentially. Smart TVs, connected appliances, online fitness devices, entertainment and gaming systems, smart cars, connected water and power meters, climate control systems and online...
Konica Minolta SA moves into label and packaging market
Konica Minolta South Africa, a division of Bidvest Office, has announced that it is breakig into the local label and packaging industry. "The world of labels is one of the most rapidly growing and fastest changing sectors in the entire printing industry, returning...
Xerox named as one of world’s most ethical companies
Xerox has been recognised by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices, as a 2017 World's Most Ethical Company. Xerox is one of only 13 honourees that have been named to the list for all 11 years,...
Collaboration and the changing face of communications
"Collaboration" and "communication", as business terms, have been around for a long time but, as technology evolves, so have the ways in which we communicate and collaborate within and between businesses, writes Andre Deetlefs, executive: lines of business at the...
Microsoft Teams rolls out to Office 365 users
Microsoft has announced the general availability of Microsoft Teams, the company's new chat-based workspace in Office 365. The new tool for team collaboration is now available to Office 365 business customers in 181 markets, including South Africa, and services 19...
Project Manager
Hire Resolve is seeking an experienced Project Manager to join our client's team in KwaZulu-Natal. The successful candidate will oversee construction projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.Key...
Firmware Engineer – KwaZulu-Natal Durban
Our global client who produce cutting edge security products is seeking a Firmware Engineer to join their team. You would be joining as a firmware engineer where you will get to work with the teams in a Scaled Agile environment. The primary focus of this role is...
Data Scientist at Parvana Recruitment – Western Cape Cape Town
About our client:With a focus on Africa, China, the UK and the US, this global investment firm offers you an opportunity to be involved with a unique approach to responsible investing whilst driving performance and innovation. This client is guided by a philosophy of...
.Net Core Developer – Gauteng Sandown
12 month contract with possible conversion to permfull time in office based in Sandton Job Summary: We are seeking a talented Full Stack Developer with expertise in .NET Core and React to join our dynamic team. The ideal candidate will have a passion for developing...
Project Manager – KwaZulu-Natal KwaZulu-Natal
Hire Resolve is seeking an experienced Project Manager to join our client's team in KwaZulu-Natal. The successful candidate will oversee construction projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.Key...
Test Automation Engineer
Global concern is seeking a Test Automation Engineer to take ownership of test automation on a range of exciting products currently being developed in the physical access control space. You would get to work closely with highly skilled engineers in a very...
Project Manager (12 Months Contract – Wits ASSURE)
Main purpose of the job:Manage study operational plans in conjunction with the respective P.I and leads and other necessary stakeholdersLocation:Chris Hani Baragwanath Academic Hospital – Soweto, JohannesburgKey performance areas:Ensure management of the study conduct...
Senior Software Engineer
ENVIRONMENT:A full-service digital agency based in Reading, UK, The Hague, Netherlands and Stellenbosch, South Africa who strategizes, designs, and develops digital solutions for the private and public sectors is seeking to employ a Senior Software Engineer who will...
Intermediate Software Developer
Hire Resolve's Client is excited to announce an opening for an Intermediate Software Developer. This role offers a fantastic opportunity to work on innovative software solutions in a dynamic environment. As part of a collaborative team, you'll be involved in the full...
Test Automation Engineer – KwaZulu-Natal Durban
Global concern is seeking a Test Automation Engineer to take ownership of test automation on a range of exciting products currently being developed in the physical access control space. You would get to work closely with highly skilled engineers in a very...
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