Customer experience BPO to near 12% growth
The global customer experience (CX) business process outsourcing (BPO) market is anticipated to reach $199,83-billion by 2030 and is projected to grow at a CAGR of 11,9% from 2024 to 2030, according to a new report by Grand View Research. CX BPO involves the...
European smart meter penetration hits 60%
More than 60% of the electricity customers in EU27+3 had a smart meter at the end of 2023. The market is set for stable growth with a total of more than 88-million smart electricity meters forecasted to be deployed across the region from 2024-2028. This was among...
FMF concerned about SONA mixed messages
The messaging from the State of the Nation Address (SONA), hosted 10 February 2022 for the first time outside the halls of Parliament, was both encouraging and disheartening, according to the Free Market Foundation (FMF). The organisation has issued the following...
Climate change, rising sea levels threaten African heritage sites
Heritage of Outstanding and Universal Value located along the African coast is at risk from climate change. A global team of climate risk and heritage experts, where Dr Nicholas Simpson from the University of Cape Town’s (UCT) African Climate and Development...
Long-awaited spectrum auction deadline set
President Cyril Ramaphosa, presenting his State of the Nation Address last night (10 February), says the spectrum auction is a vital enabler of economic recovery, and will take place “about three weeks from now”. “One of the greatest constraints on the technological...
Business key to economic recovery
Government has recognised the vital role that business plays in creating employment, and committed to putting in place an enabling environment. “We all know that government does not create jobs. Business creates jobs,” says President Cyril Ramaphosa, presenting the...
Easing the way for skilled workers
South Africa is open for foreigners who want to visit the country for tourism, business and work. This is one of the promises made by President Cyril Ramaphosa in his State of the Nation Address (SONA). “The world over, the ability to attract skilled immigrants is the...
Modern enterprises need purpose-built AI
While AI/ML initiatives are steadily gaining traction - with 31% of respondents to a new study from International Data Corporation (IDC) saying they now have AI in production - most enterprises are still in an experimentation, evaluation/test, or prototyping phase. Of...
Will you be my romance scam?
Love is one of the great human emotions: it inspires stories, changes lives and shines bright on the silver screen. Which is why it is also one of the sweetest traps used by cybercriminals to steal money, identities and information. From the dodgy date on an app to...
Great results from high-growth entrepreneur programme
The Local Scale Up (LSU) was launched by Endeavor and the SA SME Fund early in 2021, with a focus on helping to scale a cohort of 18 tech-enabled businesses both locally and internationally. In the past year, the collective revenue of these businesses grew by...
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Intervate a Microsoft finalist
Intervate, a T-Systems company, has announced it has been named a finalist in the 2015 Microsoft Public Sector: CityNext Partner of the Year Awards. The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and...
Intervate wins Microsoft partner award
Intervate, a T-Systems company, has proudly announced it has won the 2015 Microsoft Country Partner of the Year Award for South Africa. The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and...
Interwaste uses Ricoh document solution
It took Interwaste’s board only one demonstration to give the green light for a project that would ultimately cut its costs and 180 000 sheets of paper annually from its waste bin manifest process. Chiefly for Interwaste, it gained surety that the automated manifests...
Seven ways talent is lost
Recruiting the right people is difficult in a market where many important commercial, technical and management skills are in short supply. Keeping employees once you’ve recruited them can be even harder, says Anton van Heerden, MD, Sage HR & Payroll. Every time...
Bytes MS reduces costs with NCR
Banks can each save up to R5-million per year by employing a tailored cash management solution. This is according to Alan Anderson, Bytes Managed Solutions’ Business Development director, who says that Bytes Managed Solutions (Bytes MS) can ensure significant cost savings through its latest cash management technology from NCR Corporation, the global leader in consumer transaction technologies.
Kaspersky patents Light Agent technology
Kaspersky Lab has received patent 9009836 for its Security Architecture for Virtual Machines. The patent was granted by the US Patent and Trademark Office and describes technology designed to provide virtual machines with fully-fledged protection against cyberthreats, without compromising their performance. In virtual environments, each virtual machine is allocated exactly the amount of RAM and CPU power that it needs.
Metallic colours for Xerox Colour 1000
New toners from Xerox will make the 1000i the first xerographic production printer to offer either metallic gold or silver colours. “The Xerox Colour 1000i presses can help customers be more profitable than ever,” says Paul Haglich, marketing manager for production...
Linksys offers MU-MIMO-enabled router
Linksys, the first to sell 100-million routers globally and a leader in networking solutions for the home and business, has announced the availability of the first MU-MIMO enabled Wireless AC router – the Linksys Max-Stream AC2600 MU-MIMO Gigabit Router (EA8500). The...
TransUnion boosts collections process
The collections process is an essential one for any business extending lines of credit to customers, including telecommunications contracts. However, many organisations are faced with the challenge of collecting outstanding debt with limited resources to action the...
Altech Card Solutions renews PCI DSS V3
Alarming statistics released recently by the South African Banking Risk Information Centre (SABRIC) indicate that banking and card fraud is on the rise, resulting in losses to the industry of R454-million in 2014 alone. Against this backdrop, Altech Card Solutions’...
Project Manager at Parvana Recruitment
About our client:This award winning software company has offices in the US, UK and South Africa. You will join a talented team of curious, creative and driven individuals who are dedicated to empowering organisations to overcome various business challenges using their...
IT Administrator – Western Cape Muizenberg
Hire Resolve's client is seeking an experienced IT Administrator to join their team. As an IT Administrator, you will be responsible for managing and maintaining the company's IT systems and infrastructure. This role requires a strong technical background, excellent...
Junior IT Technician – Eastern Cape East London
NEW VACANCY ALERTA client within the IT sector, situated in East London, is presently seeking to hire a Junior IT Technician.Awesome opportunity for a junior IT technician to build a career.Requirements:Matric minimum Must have valid driver's license and reliable...
SAP BI Consultant (with SAP BPC/S4/HANA/) On-site (TB) – Gauteng Johannesburg
Job functions:My client is moving from SAP ECC6 to SAP S/4HANA by next year so the candidate must have SAP ECC6 experience, and would prefer that the candidate has already been part of a migration project that moved from ECC6 to S/4HANA. There is a lot of BI work...
Project Manager at Parvana Recruitment – Western Cape Cape Town
About our client:This award winning software company has offices in the US, UK and South Africa. You will join a talented team of curious, creative and driven individuals who are dedicated to empowering organisations to overcome various business challenges using their...
Senior Project Manager
An exciting opportunity for a Senior Project Manager (Hybrid) with business analysis experience to join a well-known innovative software consulting house. The ideal candidate must have working experience with Microsoft Modern Workplace...
Data Scientist
An exciting opportunity to join a software consulting house with over 3 decades of tech driven solutions using the latest cutting-edge technology. Our client is seeking a Data Scientist with a strong background in machine learning. The ideal candidate must be willing...
SAP BPC Consultant (S4/HANA/Data Analytics/BI) On-site (TB)
Job functions:My client is moving from SAP ECC6 to SAP S/4HANA by next year so the candidate must have SAP ECC6 experience, and would prefer that the candidate has already been part of a migration project that moved from ECC6 to S/4HANA. There is a lot of BI work...
Software Engineer Full stack
The position reports to the Engineering Manager Your mission, should you choose to accept it: Design and build solutions to assist our business users, and improve customer experienceArchitect and design solutions with fellow team membersResearching how solutions are...
Senior Project Manager – Gauteng Midrand
An exciting opportunity for a Senior Project Manager (Hybrid) with business analysis experience to join a well-known innovative software consulting house. The ideal candidate must have working experience with Microsoft Modern Workplace...
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