Capitec enhances CX with cloud-based services
Kathy Gibson reports from AWS Summit in Sandton - Capitec is adding features to its AWS-based app that will allow customers to place calls from within the app. Customers can already access the app without having to use data - and now the calls to Capitec will also be...
Updated global treaty to optimise radio spectrum management
The International Telecommunication Union (ITU) has released an updated version of the Radio Regulations, the international treaty governing the global use of radio-frequency spectrum and satellite orbits. Entering into force on 1 January 2025, the 2024 edition of the...
These are the top cybersecurity threats
Cisco Talos's latest quarterly report shows that during April, May and June 2022, commodity malware outpaced ransomware for the first time in more than a year, comprising 20% of the threats observed, followed by ransomware, phishing, business email compromise (BEC)...
Tonga eruption blasted unprecedented amount of water into the stratosphere
When the Hunga Tonga-Hunga Ha’apai volcano erupted on 15 January, it sent a tsunami racing around the world and set off a sonic boom that circled the globe twice. The underwater eruption in the South Pacific Ocean also blasted an enormous plume of water vapour into...
Teens turn to TikTok
TikTok has emerged as a top social media platform for US teens, according to a new Pew Research Centre survey of American teenagers ages 13 to 17. Some 67% of teens say they use TikTok, with 16% of all teens saying they use it almost constantly. Of the online...
Human augmentation will play a big role in the workplace
According to International Data Corporation (IDC), the European Human Augmentation market, including augmented and virtual reality, biometrics, exoskeletons, wearables, affective computing, and other human augmentation technologies, will reach over $62-billion dllars...
Immersive experiences, automated AI, optimised delivery drive tech trends
The 25 emerging technologies to watch on the Gartner “Hype Cycle for Emerging Technologies, 2022” are enabling the evolution and expansion of immersive experiences, accelerating artificial intelligence (AI) automation and optimising technologist delivery. “Emerging...
Wireless LAN backlogs pile up
The overall telecommunications, networking and data centre market is expected to exceed $10-billion by 2026, and see a healthy CAGR over the next five years - but enterprise wireless LAN backlogs will balloon to over 100% of revenues in 2022, leaving companies to get...
Operator network strategies set to disrupt IoT market
A new Juniper Research study has found that the global amount of data generated by roaming IoT connections will increase from 86 petabytes in 2022 to 1 100 petabytes by 2027; representing enough data to stream 165-million hours of 4K video from platforms such as...
Data leads MTN growth
MTN has reported group service revenue up by 12,8% for the six months ended 30 June 2022, with group data revenue up by 33,1% and group fintech revenue up by 9,9%. Earnings before tax, depreciation and amortisation (EBITDA) (before once-off items) grew by 13,7%, with...
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Leading companies join FANTASTIC-5G
A group of 16 leading players in the field of telecommunications are joining forces to advance the development of a new air interface below 6 GHz for 5G networks. The “FANTASTIC-5G” (Flexible Air iNTerfAce for Scalable service delivery within wireless Communication...
AMD unveils new Catalyst driver
AMD has announced its new AMD Catalyst 15.7 Driver update delivering seamless and intuitive support for Windows 10 and the DirectX 12 API, and is a primary ingredient for users to get the most out of their AMD APU and GPU solutions. The AMD Catalyst 15.7 driver is a...
Industrial Ethernet for factory environments
If you were asked to imagine a computer network, the image that springs to mind would probably be one of a pristine office setting, where networking equipment is kept behind spotless glass doors in a dust- and temperature-controlled environment, says Inus Dreckmeyr,...
Agents influence customer experience
Figures show that contact centre agents have a direct influence on the customer experience. More research is currently being undertaken to find out what contact centre tools, methods and measures are available and can be deployed to assist an organisation achieve the...
Keep customers coming back
For business, getting customers through the door is crucial to success. Perhaps even more important is keeping them coming back. This is where delivering excellent customer services comes in. Fantastic customer service makes your customers believe that you are...
Argility partners with Relex
Digital commerce solutions provider, Argility, has announced a strategic partnership with Relex Solutions - a leading European supplier of forecasting, optimisation and automated replenishment solutions. This move enables Argility to provide powerful supply chain...
CA Technologies named a leader by Gartner
CA Southern Africa has announced that CA Technologies has been positioned by Gartner in the Leaders quadrant of the Magic Quadrant for IT Project and Portfolio Management Software Applications, Worldwide. The report evaluated CA Project and Portfolio Management (CA...
Riverbed expands service portfolio
Riverbed Technology, the leader in application performance infrastructure, has introduced a new portfolio of professional consulting services to help customers maximise the value of their Riverbed solutions for improved business performance by optimising application...
Konica Minolta fights landfill overflow
Customers of Konica Minolta South Africa now have the option of recycling their Konica Minolta toner bottles, cartridges and imaging units through the company’s new recycling programme. The programme will allow local clients to reduce their environmental impact by...
Outdoor Gigabit broadband from Ruckus
Ruckus Wireless has announced the introduction of its new Ruckus ZoneFlex P300 bridge system, the industry’s first long-range, Gigabit-class, outdoor Smart WiFi bridging system. By combining custom integrated directional technology with the new 802.11ac standard, the...
SKA Mid – Jnr Verification System Engineer at NRF National Research Foundation – Western Cape Observatory
Postion Summary: The SKA Mid Junior Verification System Engineer will be responsible for carrying out integration and test, for developing and/or coordinating the development of scripts and procedures, and for supporting the overall verification of the MID Telescope...
IT Support Engineer
We are and MSP and looking for Level 2 and Level 3 remote support engineers to join our team in Cape Town or Johannesburg. You will be supporting our customer base remotely, but from our offices. You will work with existing teams in each respective remote location to...
IT Support Technician at Square 1 Recruitment
Are you searching for a dynamic team where your expertise in solving diverse IT challenges is valued and rewarded? Do you desire a role within a small, supportive team that cherishes work/life balance? If so, this is the opportunity you've been waiting for!Our client...
IT Support Engineer – Gauteng Illovo
We are and MSP and looking for Level 2 and Level 3 remote support engineers to join our team in Cape Town or Johannesburg. You will be supporting our customer base remotely, but from our offices. You will work with existing teams in each respective remote location to...
IT Support Technician at Square 1 Recruitment – Gauteng Gauteng
Are you searching for a dynamic team where your expertise in solving diverse IT challenges is valued and rewarded? Do you desire a role within a small, supportive team that cherishes work/life balance? If so, this is the opportunity you've been waiting for!Our client...
IT Support Specialist
We are a trusted Managed IT Service Provider dedicated to supporting Small and Medium-sized Businesses. We are committed to ensuring that our clients' IT infrastructure is secure, robust, and perfectly aligned with their business needs. We specialize in delivering...
Senior Business Analyst
Senior Business AnalystAre you ready to dive into the dynamic world of business strategy and optimization? As the Senior Business Analyst, you'll be at the forefront of driving informed decision-making through meticulous data analysis, insightful scenario modelling,...
Senior PHP Developer (Remote)
ENVIRONMENT:A leading Digital Business Solutions company in Johannesburg is seeking a proficient and visionary Senior PHP Developer to design, develop, and maintain complex web applications using PHP. Candidates should have at least 10 years of experience and hold a...
IT Support Specialist – Gauteng Randburg
We are a trusted Managed IT Service Provider dedicated to supporting Small and Medium-sized Businesses. We are committed to ensuring that our clients' IT infrastructure is secure, robust, and perfectly aligned with their business needs. We specialize in delivering...
Senior Business Analyst – Gauteng Braamfontein
Senior Business AnalystAre you ready to dive into the dynamic world of business strategy and optimization? As the Senior Business Analyst, you'll be at the forefront of driving informed decision-making through meticulous data analysis, insightful scenario modelling,...
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