These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
Paycorp invests in global fintech
Paycorp has made a strategic investment in Currency Stream, a UK-based fintech specialising in real-time foreign exchange and multi-currency payment solutions. The partnership aims to accelerate Currency Stream’s growth in Europe and unlock new expansion opportunities...
Restraint defines consumer behaviour in May
The Absa Merchant Spend Analytics Report for May 2025 indicates a slight uptick in card activity, following April’s sharp decline. According to Absa’s internal data, card spending increased by 2% month-on-month (MTM), while transaction volumes climbed by 4%. Despite...
AI fuels push to enhance IT skills
African organisations are rushing to enhance their traditional IT skills base in the wake of accelerating adoption of artificial intelligence (AI). According to a new report by SAP, two-thirds of organisations in Africa have introduced career development initiatives...
SAPICS finds perceptions exacerbate gender gaps
Women and men in supply chain management leadership have quite different realities when it comes to workplace fairness - 89% of men asserting that career advancement opportunities are equal for both genders and only 57% of women surveyed feeling the same way. More...
Prepare now for 2026’s cybersecurity threats
As we approach 2026, the cybersecurity landscape continues to evolve rapidly, presenting both new challenges and opportunities for organisations worldwide. By Greg Strydom, MD of Think Tank Software Solutions Recent data highlights the urgency: 78% of South African...
Single-vendor SASE to dominate the market
According to a recently published forecast report from Dell’Oro Group the global Secure Access Service Edge (SASE) market is forecast to rise to $17-billion by 2029, representing a 12% compound annual growth rate (CAGR). Enterprises continue to invest in branch and...
Don’t underestimate the threat to your organisation
One of the core reasons why businesses remain vulnerable to cyberthreats is that they underestimate their risk or overestimate the strength of their existing defences. According to a recent Kaspersky survey entitled “Cybersecurity in the workplace: Employee knowledge...
Security and resilience key to Power 11
Kathy Gibson reports – One of the best-funded industries in the world is cybercrime. Indeed, it generated revenue of more than $10-trillion last year – close to double what the next-biggest industry (pharmaceuticals) – earned. So it shouldn’t be a surprise that a...
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Certifications par for the course in the remote job market
As the world's most powerful economies grapple with an ageing population and shrinking workforce, the spotlight is increasingly turning to Africa, poised to become an engine of global growth with its youthful, vibrant workforce. By George Asamani, MD of the Project...
How AI can boost your data backups
In the event of a data emergency – say, a cyberattack or a natural disaster shutting down a data centre – no organisation wants to worry about whether they have secure, up-to-date backups, and whether they can be easily recovered. By Graham Brown, country manager for...
How to enshrine public safety in SA
With public safety being a key component of any thriving economy and stable civil society, governments and agencies can take a wholesale approach and leverage smart technologies where possible. That said, with that approach comes obligations towards citizen privacy,...
Who’s leading the cultural reset?
In the corporate jungle, there’s one beast that everyone’s trying to tame - company culture. It’s that elusive, invisible force that drives everything from employee engagement to bottom-line profits, writes Craig Raath, master reward specialist (SARA) and executive...
Tough choice for business travellers: privacy or enhanced safety?
Business travel has always involved managing risks, but recent trends have intensified the need for comprehensive data collection - and the challenges that come with it. According to International SOS, there was a 16% increase in security and medical alerts from...
Protect your personal information when gaming
Since its inception in the 1950s, video gaming has grown infinitely more popular, advanced, commercialised, and certainly more legally complicated. By Karl Blom, partner, Prineil Padayachy, senior associate, and Danielle van der Watt, candidate attorney from Webber...
CRM, cloud, data, AI, trust are reshaping African business
Organisations across industries and sectors have prioritised and are fast-tracking digital transformation all through the African continent by leveraging emerging technologies to not only ensure continuity and resiliency, but to also encourage innovation and growth....
Critical signs your workforce needs an engagement boost
In an era where frontline workers are the backbone of countless industries, their engagement levels can significantly impact a company’s success. Yet many businesses overlook the telltale signs that their workforce is struggling with motivation and connection, writes...
Balance innovation with security in the cloud
Unlike the Montagues and the Capulets, innovation and security don’t have to be locked in a constant battle, writes Chris Badenhorst, head of Azure core services at Braintree. Security doesn’t like risks. Risks are the antithesis of a solid security posture which...
Compliance-as-a-Service could drive real business value
Although the Protection of Personal Information Act (PoPIA) has been in effect for several years, many South African businesses are still grappling with compliance. The legislation's nuances and varying interpretations can complicate compliance efforts, particularly...
ClaimsLive Developer (C#.NET)
Backend (C# .NET Core)Strong proficiency in C# and .NET CoreExperience with ASP.NET Core for building APIsKnowledge of Cosmos DB SDK and best practicesProficiency in unit testing and integration testing in .NETDatabase (Cosmos DB)Understanding of NoSQL databases and...
Senior .Net Developer (Blazor) (Cape Town) (6 month contract)
ENVIRONMENT:Our client, a leading innovator in digital transformation, partners with governments and businesses to drive impactful social and economic change through technology. They are seeking a Senior .NET Developer to join their team of professionals who have led...
Software Tester (Remote)
ENVIRONMENT:Our client is seeking an experienced Software Tester to join their cross-functional team working on a groundbreaking AI platform that builds Digital Twins of top experts, enabling organizations to capture, scale, and share critical knowledge. The role...
Senior Front End Developer at Sabenza IT & Recruitment
We're on the hunt for a Senior Front-End Developer who's ready to shape next-level digital experiences in a truly global IT environment. Our South African Tech Hub builds and runs cutting-edge solutions that impact users around the world. Think innovation,...
ClaimsLive Developer (C#.NET) – Gauteng Johannesburg
Backend (C# .NET Core)Strong proficiency in C# and .NET CoreExperience with ASP.NET Core for building APIsKnowledge of Cosmos DB SDK and best practicesProficiency in unit testing and integration testing in .NETDatabase (Cosmos DB)Understanding of NoSQL databases and...
Senior .Net Developer (Blazor) (Cape Town) (6 month contract) – Western Cape Cape Town
ENVIRONMENT:Our client, a leading innovator in digital transformation, partners with governments and businesses to drive impactful social and economic change through technology. They are seeking a Senior .NET Developer to join their team of professionals who have led...
Software Tester (Remote) – Gauteng Johannesburg
ENVIRONMENT:Our client is seeking an experienced Software Tester to join their cross-functional team working on a groundbreaking AI platform that builds Digital Twins of top experts, enabling organizations to capture, scale, and share critical knowledge. The role...
Senior Front End Developer at Sabenza IT & Recruitment – Gauteng Johannesburg
We're on the hunt for a Senior Front-End Developer who's ready to shape next-level digital experiences in a truly global IT environment. Our South African Tech Hub builds and runs cutting-edge solutions that impact users around the world. Think innovation,...
Senior Java Developer (AI)
Senior Java Developer (AI)Shape the future of software development by combining Java expertise with cutting-edge AI-powered coding tools.Remote, R700 per hour, 12-month contract (Financial Services sector) About Our ClientOur client is a forward-thinking technology...
Intermediate .NET Developer (Blazor) – Cape Town (Contract)
ENVIRONMENT:Our client, a company dedicated to enhancing service delivery excellence through information and communication technologies—a core function of Ce-I—is seeking an Intermediate .NET Developer. The role involves collaborating closely with other developers to...
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