Agentic AI: supply exceeds demand
The current supply of agentic AI models, platforms and products far exceeds demand, which will result in consolidation and market correction, according to Gartner. Gartner analysts anticipate that agentic AI markets will consolidate in the short term as hype and fear...
These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Strategies for mitigating SA’s talent crisis
South African organisations are navigating a complex and rapidly evolving talent landscape. With global trends reshaping local realities, the battle to attract, engage and retain top talent is intensifying. “Employers must critically assess the effectiveness of their...
Choicejacking can hack your phone in the blink of an eye
Although smartphone and tablet manufacturers have introduced measures to protect users from juice jacking, an attack in which malicious chargers compromise connected mobile devices, cybercriminals have found ways to bypass these safeguards. The recently-emerged method...
EU initiative to boost SADC trade launched
The Southern African Development Community (SADC), in partnership with the European Union (EU), the United Nations Industrial Development Organisation (UNIDO), and the International Trade Centre (ITC), has officially launched the Africa Trade Competitiveness and...
SA’s deteriorating rule of law raises concerns
South Africa’s deteriorating rule of law poses one of the most significant risks to its future stability, prosperity, and global standing. This was the core message from Thokozani Mvelase, CEO of the Communication Risk Information Centre (COMRiC), in a keynote address...
Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
New phishing threat uses fake HR updates
Kaspersky has identified an advanced phishing campaign targeting employees with personalised emails and attached documents disguised as HR policy updates. This campaign marks a significant escalation in phishing tactics, with attackers tailoring not only the email...
AI could improve accuracy of Earth-observing satellites
Cloud cover can keep optical instruments on satellites from clearly capturing Earth’s surface – but artificial intelligence could go a long way towards mitigating this. Still in testing, JPL’s Dynamic Targeting uses AI to avoid imaging clouds, yielding a higher...
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Gen AI can help ease the burden of consumer decision-making
The South African retail landscape is contending with a range of challenges, such as high unemployment, severe inflation, shrinkflation, and the lingering effects of Covid-19. These pressures have transformed consumer expectations and added layers of complexity to...
The essential role of DFIs in driving the hydrogen economy
The DBSA recently published a working paper on the hydrogen economy. As the world turns towards greener energy solutions, hydrogen stands out as a transformative force in our quest for sustainability. By Zeph Nhleko, chief economist at DBSA Development Finance...
What the CrowdStrike outage has taught us
In today’s always-on cloud-driven technology environment, companies – and their customers – expect their IT services to run constantly. While no system is completely error-free, any outages or downtime should be measured in seconds, or minutes at the most. By Richard...
Is inefficient data management stunting your company’s growth?
Data is a valuable corporate asset that, when managed properly, can be leveraged to benefit any organisation. Pavan Atluri from Bizmod says that, as organisations big and small navigate the complexities of the digital age, many application owners within an enterprise...
Dell pushes sustainability focus to AI and beyond
World Environment Day, celebrated annually, sheds light on the impact of climate change on our planet. Fundamental to environmental preservation is the commitment of South African companies to the environment and sustainability, writes Doug Woolley, GM and...
DHL GIBS Route to Market Challenge winner announced
Colin Mkosi, the founder of Cloudy Deliveries, has emerged as the winner of the DHL GIBS Route to Market Challenge 2024. The business offers last-mile delivery services primarily in township markets by using bicycles to fulfil deliveries from local restaurants,...
More investment in wind and infrastructure needed
South Africa has recorded a landmark 160 days with no load-shedding, the longest period in over four years, and is on track for a load-shedding free winter. However, maintaining future grid stability will require a doubling down on wind investment as well as higher...
Credit decisioning software the core of financial inclusion
Itemate Solutions has partnered with Decision Rules, an international startup, to drive the adoption of its market-leading business rules engine among African fintechs. Michaela Holman, global account manager at Itemate Solutions, says the Decision Rules business...
Vertiv debuts new management and monitoring solution
As AI workloads pivot to the network edge, the need for enhanced visibility at these remote data centre sites has become increasingly apparent. Recognising this, Vertiv has introduced Vertiv Environet Connect, a cloud-connected and web-based fleet management and...
The power of enhanced partnership
Over the last half-decade, we have witnessed a fundamental shift in how local enterprises procure and invest in technology. By Burak Borhan, regional director: partner ecosystems Middle East and Africa at Red Hat The rise of cloud computing – South Africa’s cloud...
shopify and web expert
experience in wordpress and web design and graphics and Shopify No smoking environment Strict Ethics, you will be subjected to a polygraph and fingerprints prior to employment E commerce and data capturing ability with a typing speed of at least 60 wpm essential IF...
shopify and web expert – Gauteng Kelvin
experience in wordpress and web design and graphics and Shopify No smoking environment Strict Ethics, you will be subjected to a polygraph and fingerprints prior to employment E commerce and data capturing ability with a typing speed of at least 60 wpm essential IF...
Mid-Senior Level Desktop Support Engineer – Sandton – Gauteng Rivonia
An established and reputable managed IT solutions partner, based in Sandton, is seeking a skilled and proactive Mid-Senior Level Desktop Support Engineer to join our team. We specialize in providing end-to-end IT infrastructure solutions and support for South African...
Software Developer – Western Cape Cape Town CBD
Job Overview:We are seeking a talented and motivated Software Developer to join our dynamic development team based in Cape Town. You will play a key role in designing, developing, testing, and maintaining scalable software solutions that support business objectives....
IT Support Technician
IT Support TechnicianOur client in Stellenbosch is seeking an IT support technician to join their time. The successful candidate will assist with desktop support and would need to hold the relevant A+ and N+ certification. Desired Skills: Ticket Management Hardware...
IT Support Technician – Western Cape Cape Town
IT Support TechnicianOur client in Stellenbosch is seeking an IT support technician to join their time. The successful candidate will assist with desktop support and would need to hold the relevant A+ and N+ certification. Desired Skills: Ticket Management Hardware...
Penetration Tester (Security Analyst)
ENVIRONMENT:A leading cybersecurity company based in Johannesburg is seeking a skilled and detail-oriented Red Team Penetration Tester/Security Analyst to join their dynamic team. The ideal candidate will have 2-5 years of hands-on experience in Penetration Testing,...
Penetration Tester (Security Analyst) – Gauteng Johannesburg
ENVIRONMENT:A leading cybersecurity company based in Johannesburg is seeking a skilled and detail-oriented Red Team Penetration Tester/Security Analyst to join their dynamic team. The ideal candidate will have 2-5 years of hands-on experience in Penetration Testing,...
IT Project Manager at Famous Brands
IntroductionManage Information Technology projects for the Operating Systems, Applications and Consumer Facing Technology environment at Famous Brands, according to the Project Management Office (PMO) standards. Effectively manage project objectives and timelines...
IT Project Manager at Famous Brands – Gauteng Midrand
IntroductionManage Information Technology projects for the Operating Systems, Applications and Consumer Facing Technology environment at Famous Brands, according to the Project Management Office (PMO) standards. Effectively manage project objectives and timelines...
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