Customers vote no to AI in customer service
A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...
These are the top risks facing the TMT sector
Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...
AMD Instinct drives HPC, AI applications
AMD has announced the availability of the AMD Instinct ecosystem with expanded system support from partners including ASUS, Dell Technologies, Gigabyte, HPE, Lenovo and Supermicro; the new AMD Instinct MI210 accelerator; and the robust capabilities of ROCm 5 software....
NVidia debuts advanced enterprise AI infrastructure
NVIDIA has announced the fourth-generation NVidia DGX system, believed to be the first AI platform to be built with new NVidia H100 Tensor Core GPUs. DGX H100 systems deliver the scale demanded to meet the massive compute requirements of large language models,...
Annual compliance training will be cut in half by 2025
By 2025, corporate compliance departments will reduce annual compliance training by 50%, displacing costs in favor of embedded workflow-based controls to guide employees, according to Gartner. "Many compliance leaders are dissatisfied with the effectiveness of their...
WASPIES Awards recognise innovation, excellence
The Wireless Application Service Providers' Association (WASPA) held its inaugural WASPIES Awards, celebrating members that have made stellar contributions to the industry over the last year. WASPA was formed in 2004 to serve as a self-regulatory body with a mandate...
Password reset notification scams are still with us
Most online services have a built-in security system that alerts an employee when it detects "unusual" activity on their account. For example, services send notifications about attempts to reset the phone number and e-mail address linked to the account, or the...
Companies advised to redesign employee experience as women rethink work
To retain current female workers and attract new talent, organisations must redesign their employee experience to include women's lived experiences and preferences, according to Gartner. An October 2021 Gartner survey of 3 515 employees revealed 65% of women report...
Global supply shortages drive Africa’s smartphone shipments down
Newly released data from IDC's Worldwide Quarterly Mobile Phone Tracker shows that Africa's overall mobile phone market suffered a year-on-year (YoY) decline of 11,3% in Q4 2021 to total 48,6-million units. The feature phone market was down 14,3% to 27,1-million...
What the Ukraine war means for emerging markets
Emerging markets will be impacted by Russia's invasion of Ukraine, but the scope and scale differs by market. By Tom Wilson, head of emerging market equities at Schroders Since Russia's invasion of Ukraine on 24 February, the pace of escalation has been rapid. Not...
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VIDI streaming service launches in SA
South Africa’s easy-to-access online streaming entertainment hub, VIDI - which allows viewers to watch their favourite TV series and movies as and when they want - has been unveiled. VIDI is the first South African streaming service to offer both a monthly...
Leasing IT equipment is a win-win situation
Since the 2009 recession, many businesses have been forced to find innovative ways in which to cut back costs. One of the trends that have emerged out of this is for businesses to rent the ICT equipment they might need – such as computers and telephone systems –...
Datacentrix scores Cisco award hat trick
Integrated ICT solutions and services provider, Datacentrix has received Cisco’s Customer Satisfaction Excellence recognition for the third year running. “Considering that the Datacentrix Cisco business unit only came into being three years ago, this is an excellent...
Aptean launches new Axis ERP release
Aptean, represented in South Africa by Rifle-Shot Performance Holdings, has launched Axis 6.2, the latest version of its industry-leading ERP (Enterprise Resource Planning) solution designed for metals producers, wire and cable manufacturers and metals service...
Junk Mail rolls out Magic solution
Magic Software Enterprises, a global provider of software platforms for enterprise mobility, cloud applications, and business integration, has announced that Junk Mail through their SugarCRM reseller, Strategic Dimensions, chose Magic’s end-to-end enterprise mobility...
kalahari.com appoints new CTO
Technical infrastructure has always played a central role in kalahari.com’s ability to deliver the best online shopping experience for its customers as South Africa’s leading e-tailer. As kalahari.com continues to focus on bringing its customers new, quality products...
IT in Africa’s construction industry
An integral component of today’s construction industry is IT. Utilising the data it generates, IT contributes significantly to meeting industry needs and adapts to and supports construction trends.It is in fact one of the core utilities or services that support an...
Ericsson launches indoor picocell
Smaller buildings and venues have the same mobile broadband coverage and capacity requirements as their larger counterparts. But, in these smaller locations, this must be achieved at lower cost, both in terms of total installed capex and ongoing opex. With hundreds of...
Banks can learn from cybercriminals
Cybercrime costs the South African economy R5,8-billion a year and 19% of online banking users have fallen victim to online fraud, up from 10% a year ago, says William Lawrence, regional practice lead: Fraud and Financial Crimes at SAS. Understanding how...
Cisco delivers UCS for IoT
Cisco has introduced significant innovations to its Unified Computing System (UCS), delivering a broader and more powerful portfolio of technologies to help customers capitalise on the next data centre transition brought about by the Internet of Everything. The new...
Junior Business Intelligence/Sell Out Analyst – Gauteng Johannesburg
Responsibilities:To assist the Head of Product/Key Account Managers with the responsibilities assigned to the team. Responsibilities are divided between two major business units - one involving the management around product and sell out reports from retailers and...
Senior Java Developer (CPT Hybrid) (1-Year Contract) – Western Cape Claremont
ENVIRONMENT:DEVELOP high quality maintainable code to meet complex changing environments as your coding expertise as an energetic & passionate Senior Java Developer is sought to join the team of a leading Digital Production Agency. As the Senior Developer, you...
Business Analyst at Parvana Recruitment – Western Cape Cape Town
About the Role: As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand requirements, analyse processes, and recommend improvements to enhance...
SAP Consultant (SAP BW) CH1009 – Western Cape Cape Town
Our client, a medium sized IT company based in Somerset West is seeking to employ a SAP Consultant with experience in SAP BW to join their team.The company specialises in Business Intelligence, SAP software, Enterprise Performance Management and related planning as...
C++ Developer – Gauteng Johannesburg
Hire Resolve's client is seeking a skilled and experienced C++ Developer to join their team. The ideal candidate will have a strong background in software development, particularly in C++ programming. This individual will be responsible for designing, developing, and...
IT Support Technician (Onsite) PTA
ENVIRONMENT:A vibrant HealthTech firm located in Pretoria is on the lookout for an IT Support Technician fluent in Afrikaans, with a requirement to work onsite. The primary responsibility entails installing and providing support for hardware and software used by GXQ...
Project Manager at Parvana Recruitment
About our client:This award winning software company has offices in the US, UK and South Africa. You will join a talented team of curious, creative and driven individuals who are dedicated to empowering organisations to overcome various business challenges using their...
Senior Front End Developer
FULLY REMOTE Senior Front-end developer - HPC & Cloud Solutions Are you creative, resourceful, curious and seeking technology and business firsts? Are looking for an exciting career in cloud software development? ?Would you like to work at a publicly traded global...
Data Engineer
Data Engineer Our client is seeking a skilled Big Data Architect to design, implement, and maintain robust architectures for handling large datasets. Your role will involve developing data pipelines, ensuring data quality, and collaborating with data analysts to meet...
PROJECT MANAGER
Skills and Experience: At least 4 - 5 years in a Project Management role.Experience in working directly with clients and a demonstrated track record ofbuilding relationships with client Senior and C-Suite management will be beneficial.Experience working within a...
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