AI should enable, not replace, customer service employees
Leaders are looking to self-service and emerging technologies like generative AI to reduce the need for agents and generate greater returns. High-quality assisted service is increasingly expensive and difficult to provide as organisations struggle to attract and...
Healthy growth for digital healthcare SCM
The global digital healthcare supply chain management market is forecast to reach $5,4-billion by 2030 - growing at a CAGR of 9% from 2024 to 2030 - according to a new report by Grand View Research. Major factors driving the market growth include adopting the GS1...
El Salvador approves bitcoin as currency
El Salvador will tomorrow (7 September) become the first country in the world to make bitcoin official legal tender, alongside the US dollar. Nigel Green, chief executive and founder of deVere Group, predits that other nations will soon follow suit,. Currently,...
Europe’s summer air travel falls short
New research from ForwardKeys reveals that international flights to European destinations in July and August reached 39,9% of pre-pandemic levels. This is significantly better than last year (which was 26,6%), when the Covid-19 pandemic caused widespread lockdowns;...
Marketers must re-establish connections with customers, partners, employees
Marketers play a vital role in re-establishing and fortifying connections across the stakeholder landscape - from customers to business partners and employees, according to Gartner. “Now is the moment for marketing leaders to recognize and assert their role as the...
Machine learning will create satellite swarms with a hive mind
Swarms of small satellites could communicate amongst themselves to collect data on important weather patterns at different times of the day or year, and from multiple angles. Such swarms, using machine learning algorithms, could revolutionize scientists’ understanding...
Pandemic pushes banks to adopt AI against money laundering
A third of financial institutions are accelerating their artificial intelligence (AI) and machine learning (ML) adoption for anti-money laundering (AML) technology in response to Covid-19. Meanwhile, another 39% of compliance professionals said their AI/ML adoption...
Fraudulent sites target crypto investors
Since the beginning of 2021, Kaspersky has detected more than 1 500 fraudulent global resources aimed at potential crypto investors or users who are interested in cryptocurrency mining. During this period, the company also prevented more than 70 000 user attempts...
Spam still most popular way to get consumers’ cash
The business and private use of technology has been continuously growing for years, but the massive global switch to remote working has led to an explosion of attack surfaces, significantly increasing the opportunities for cyber-criminals to exploit. Recent local...
EMEA PC market grows despite supply constraints
EMEA shipments of traditional PCs (desktops, notebooks, and workstations) will reach 95,8-million in 2021, a 13,2% YoY growth, according to research by International Data Corporation (IDC). This includes 24,1-million PC shipments (+11,4% YoY) in 2021Q3. This can be...
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Green construction critical to environment
The South African built industry is increasingly recognising that green construction is imperative if users are to reduce carbon emissions and leave a world that will be habitable for future generations. The move to green is therefore rapidly gaining momentum here, in...
Network Platforms adds Vigor to portfolio
Leading national IT solutions provider Network Platforms has confirmed the arrival of three models of the acclaimed Draytek Vigor 2860 Series, the company’s latest premium firewall, VPN and router device. This is a new flagship product range developed and introduced...
DiData enhances MSVC offering
Dimension Data, the $5,8-billion ICT solutions and services provider, today announced an enhanced version of its Managed Services for Visual Communications (MSVC) offering. MSVC, the world’s first truly global service of its kind, takes the headache out of video...
Can’t hire skills? Grow them instead
For as long as there has been an IT industry, there has been a shortage of skills. Business has always seemed to require more skilled staff than have ever been available in the market. But there's a recent trend that is becoming more and more common: tech companies...
Touch technology: a new paradigm
Touch based solutions are an elegant answer to the question many markets and salespeople continue to raise – how do we meaningfully connect with consumers? The pervasiveness of touch based technology is hard to deny. One need only spend a few moments with a young...
McAfee Mobile Security offers safe zones
McAfee has announced an updated version of McAfee Mobile Security offering new, cutting-edge privacy features including the Multi-user App Profile function which allows consumers to create multiple user profiles or “safe zones” on one device with customised or...
Gartner names Software AG market leader
Software AG has announced it was positioned by Gartner, a leading industry analyst firm, in the Leaders Quadrant of the newly created Magic Quadrant for Application Services Governance. Vendors were evaluated based on both their completeness of vision and ability to...
Voice: it’s starting to look different
Voice calls will remain a critical part of contact centre interactions for years to come, but the nature and handling of these calls is changing, says Karl Reed, chief marketing and solutions officer at Elingo. While voice calls were the foundation of the contact...
Dynamic IT Solutions boosts efficiencies
Dynamic IT Solutions, a Gauteng-based information technology and communications managed service provider (MSP), has adopted the Kaseya IT service management technology in a bid to improve operational efficiencies and enhance delivery to customers. Dynamic IT Solutions...
Stratasys and MakerBot complete merger
Merger enhances Stratasys' leadership position in 3D printing and additive manufacturing and enables the company to offer world’s most popular desktop 3D printer. Stratasys, the leader in professional 3D printing, and MakerBot, the leader in desktop 3D printing, today...
Senior Front End Developer
FULLY REMOTE Senior Front-end developer - HPC & Cloud Solutions Are you creative, resourceful, curious and seeking technology and business firsts? Are looking for an exciting career in cloud software development? ?Would you like to work at a publicly traded global...
Java Full Stack Developer
Our clients who are a leading player in the automotive industry committed to pushing technological boundaries are seeking a motivated and talented Java Full Stack Developer to join their dynamic and innovative team based in Midrand/ Menlyn. Work with the latest...
Senior Software Engineer
ENVIRONMENT:A full-service digital agency based in Reading, UK, The Hague, Netherlands and Stellenbosch, South Africa who strategizes, designs, and develops digital solutions for the private and public sectors is seeking to employ a Senior Software Engineer who will...
Systems Analyst Team Lead – Gauteng Johannesburg
Are you ready to lead a team of talented systems analysts in delivering innovative solutions and driving digital transformation? We're seeking a passionate and experienced Systems Analyst Team Lead to join our dynamic [Email Address Removed] a Systems Analyst Team...
Technical Project Manager – Western Cape Stellenbosch
Technical Project Manager (Solar PV)StellenboschMarket Related Join an Innovative Renewable Energy Solutions Company as a Technical Project Manager! Is this you?Are you a self-motivated problem-solver with a disciplined work ethic and a passion for renewable energy?...
Data Manager (2 Year Contract) Wits GRT – Gauteng Parktown
Main purpose of the job:Cleaning study data and data entry tool development using a variety of software, liaising with other SAPRIN member sites, and being a proactive team memberLocation:Wits School of Public Health – Parktown, JohannesburgKey performance...
Senior Front End Developer – Western Cape Cape Town CBD
FULLY REMOTE Senior Front-end developer - HPC & Cloud Solutions Are you creative, resourceful, curious and seeking technology and business firsts? Are looking for an exciting career in cloud software development? ?Would you like to work at a publicly traded global...
Java Full Stack Developer – Gauteng Midrand
Our clients who are a leading player in the automotive industry committed to pushing technological boundaries are seeking a motivated and talented Java Full Stack Developer to join their dynamic and innovative team based in Midrand/ Menlyn. Work with the latest...
Senior Software Engineer – Western Cape Stellenbosch
ENVIRONMENT:A full-service digital agency based in Reading, UK, The Hague, Netherlands and Stellenbosch, South Africa who strategizes, designs, and develops digital solutions for the private and public sectors is seeking to employ a Senior Software Engineer who will...
ITC Support Technician (CH990)
Our client, a medium-sized Engineering company based in, [URL Removed] specialising in the design, development, integration, implementation and support of complex hardware and software systems across the globe 24x7.Primarily based in Stellenbosch, South Africa, we...
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