These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
Counting the real cost of sand and dust storms
Sand and dust storms are exacting an increasing toll on our health and economies, according to a new report from the World Meteorological Organization (WMO), which underlines the need for continued improvements in monitoring, forecasting and early warnings. The...
Global life-saving surgery crisis impacts 160m people
The University of Cape Town (UCT) is part of an international effort to address a global surgical care crisis that is leaving more than 160-million people without access to life-saving procedures each year. A new study, “Surgical Health Policy 2025–2035: Strengthening...
A call for action beyond 67 minutes on Mandela Day
Mandela Day (18 July) encourages South Africans to spend 67 minutes of their time giving back to their communities, or one minute for each of the 67 years former President Nelson Mandela dedicated to public service and fighting for human rights. One of the ways that...
Global IT spend to hit $5,43trn this year
Worldwide IT spending is expected to total $5,43-trillion in 2025, an increase of 7,9% from 2024, according to the latest forecast by Gartner. “While there is a business pause on net-new spending due to a spike in global uncertainty, the effect is subsumed by ongoing...
AI key to transforming manufacturing operations
As the manufacturing industry undergoes rapid transformation, driven by the green transition, digital innovation, and shifting supply chain dynamics, local businesses must adapt or risk being left behind. In its latest report, “AI in Operations: Revolutionising the...
BETI sees encouraging uptick in June
The BankservAfrica Economic Transactions Index (BETI), measuring the value of all electronic transactions cleared through BankservAfrica on a monthly basis at seasonally adjusted real prices, improved for the second consecutive month in June 2025, indicating a more...
Apple commits $500m to US-made rare earth magnets
Apple has announced a new commitment of $500-million with MP Materials, the only fully integrated rare earth producer in the US, to buy rare earth magnets developed at MP Materials’ flagship Independence facility in Fort Worth, Texas. The two companies will also work...
MEA spending on telecom and pay TV hits $149bn
According to IDC’s Worldwide Semiannual Telecom Services Tracker, spending on telecom and pay TV services in the Middle East and Africa (MEA) region reached $149-billion in 2024, increasing 7,7% year over year as compared to worldwide growth of 2,2%. IDC expects the...
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Game over? Not with the right cybersecurity protection in place
There is an old saying which notes that "there's nothing new under the sun". Gamers today, however, might disagree, because, as computing and graphics power has grown exponentially in the last few decades, gamers around the world share in a feeling of being deeply...
How to choose your first gaming laptop
Every day, thousands of people become fearless warriors, cunning detectives, or legendary heroes. Some join their friends and competitors in online matches. Others solve brain-bending puzzles or manage a motley crew of characters through epic sagas. They fight...
Insurance companies can harness emerging tech for skills transfer
Insurance companies are increasingly turning to digital business models to position themselves for future success, with emerging technologies acting as significant drivers of efficiency and effectiveness in various key business areas. Rapidly evolving technologies,...
How could SMEs save on tech spend?
South African small and medium-sized enterprises (SMEs) are struggling with cash flow, with 72% resorting to personal funds to stay afloat. Already battling existing financial burdens, these businesses are now facing a perfect storm: fuel and electricity costs have...
Decarbonise and digitise your fleet
To anyone who has been paying even the slightest bit of attention to the global climate change crisis, the decline of the fossil fuel era will come as no surprise. Not only is the supply slowly drying up, but the processes to collect and produce electricity, petrol,...
Keys to driving new tech adoption within African enterprises
African enterprises are scaling up their adoption of new technologies to protect against disruption and build new capabilities that can drive their growth and innovation efforts. By Marc Leaf, services sales advisor for training and adoption at SAP Africa While...
Software development in a world of cloud
The global cloud application market is anticipated to reach $365 billion by 2025 with a compound annual growth rate (CAGR) of 15,8%, according to MarketsandMarkets. Driven by the combined edges of computing, creativity, innovation and AI, and connecting multi-cloud...
Navigating emerging technologies in the audit profession
While many audit tools and methods have evolved over time, the practice of audit has been in existence for years. But how do we as auditors stay ahead of the curve of emerging technologies? By Naledi Matlala, SAICA project manager: assurance As audit professionals we...
Redington signs up Vertiv
Redington has announced a strategic distribution partnership with critical digital infrastructure and continuity solutions provider Vertiv. The collaboration aims to empower channel partners across Africa to leverage the transformative potential of Vertiv's technology...
The advantage of a trusted partner for security risk and compliance
In an increasingly digital world, businesses are faced with the dual challenges of navigating the complexity of cybersecurity best practices alongside a growing body of data privacy and governance legislation. Both these areas hinge on understanding and managing data...
Test Analyst (QA) (Investment Management) – Remote Remote
Leading investment management company, with operations locally and internationally is seeking a dynamic and curious Test Analyst / Quality Assurance Analyst to ensure that new software features and enhancements satisfy the specified business requirements.They seek a...
Mid-Level C++ Developer – Western Cape Cape Town Region
Seeking an energetic Mid-Level C++ Developer to join an IT team specializing in Fuel Automation Systems that operate on contact-less smart card technology. Key Requirements Minimum 2 years working experience in a development capacity (following...
Cloud Database Consultant at Sabenza IT & Recruitment
Our client in the automotive industry is seeking a highly skilled Cloud Database Consultant (Senior) to join their dynamic global IT team. This is an exciting long-term opportunity to work on cutting-edge cloud database services (PostgreSQL) within a modern,...
IT Technician
The incumbent will be responsible for maintaining the technological infrastructure that supports the business's operations. The duties include installing, configuring, and troubleshooting hardware and software systems, ensuring network connectivity, and providing...
Data Scientist
Seeking a Data Scientist to join our client's team, supporting enterprise data integration, advanced analytics, and predictive maintenance initiatives. Key Requirements Degree in Computer Science, Engineering, or related field2-3+ years in a data science environment,...
Cloud Database Consultant at Sabenza IT & Recruitment – Gauteng Pretoria
Our client in the automotive industry is seeking a highly skilled Cloud Database Consultant (Senior) to join their dynamic global IT team. This is an exciting long-term opportunity to work on cutting-edge cloud database services (PostgreSQL) within a modern,...
IT Technician – KwaZulu-Natal Umhlanga
The incumbent will be responsible for maintaining the technological infrastructure that supports the business's operations. The duties include installing, configuring, and troubleshooting hardware and software systems, ensuring network connectivity, and providing...
Data Scientist – Gauteng East Rand
Seeking a Data Scientist to join our client's team, supporting enterprise data integration, advanced analytics, and predictive maintenance initiatives. Key Requirements Degree in Computer Science, Engineering, or related field2-3+ years in a data science environment,...
Cloud Solution Architect
Job PurposeTo provide overall application systems design and balance requirements against resource utilisation and architectural factors and in line with the business strategy.Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation...
IT Service Desk Agent
The IT Service Desk Agent is responsible for diagnosing computer problems and responding to user inquiries and escalating issues within the IT Department or 3rd Party supplies. A key responsibility of the role is to ensure compliance with the Company Management...
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