Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
South Africans fear spying from drones
According to the results of the recent Kaspersky Business Digitisation survey that was conducted in the Middle East, Turkiye, and Africa region, 44% of employees surveyed in South Africa are afraid of drone spying. Corporate spies and hackers use drones to get trade...
Investments must support customer experience goals
Customer service and support leaders must scrutinize all technology investments for their ability to deliver on customer experience (CX) goals, according to Gartner. This is the word from Gartner, unveiling its Hype Cycle for Customer Service and Support Technologies,...
Now the impact of regulation on the Internet can be gauged
The Internet Society, a global non-profit organisation that promotes the development and use of an open, globally connected and secure Internet has launched the first-ever regulatory assessment toolkit that defines the critical properties needed to protect and enhance...
Small increase in wholesale fee for .za domain name
The cost of South African domains will be increased by R10.00 from next year. ZA Domain Name Authority (ZADNA) embarked on the process to review the Wholesale EPP fee and the Legacy System fee by soliciting views and inputs from stakeholders through a public...
AI could close Africa’s healthcare gap
Investment in data and AI will be a key tool driving African health system improvements during and after the Covid-19 pandemic. In fact, low- and middle-income countries could soon leapfrog high-income countries in their adoption of new AI-enabled technologies in...
Q2 GDP data confirms deep lockdown recession
Statistics South Africa (StatsSA) reported yesterday (8 September) that the South African economy contracted by 51% quarter on quarter (q-o-q) in the second quarter of 2020 due to the national lockdown. Lullu Krugel, chief economist for PwC Strategy Africa, and Dr...
Now HCI means so much more
Kathy Gibson reports - Nutanix has repurposed the acronym HCI. To the rest of the world the letters stand for hyperconverged infrastructure, but to Nutanix they will henceforth describe hybrid cloud infrastructure instead. Dheeraj Pandey, outgoing CEO of Nutanix,...
Nutanix CEO and co-founder to step down
Nutanix CEO Dheeraj Pandey is retiring from the company he founded 11 years ago and built in a $1,6-billion organisation. Pandey landed in the US with $900.00 to his name before forming the hybrid cloud software and services company. “Co-founding and leading Nutanix...
Environment comes under the spotlight during Covid
While scientists around the world are confined to their homes during the Covid-19 pandemic, Earth observing satellites continue to orbit and send back images that reveal connections between the pandemic and the environment. “Satellites collect data all the time and...
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DevOps Lead – Remote Remote
Are you a DevOps Lead with a minimum of 5 years experience in a development/deployments/IT-focused role? This international customer intelligence agency based in Johannesburg is looking for a DevOps Lead to join their enthusiastic and unique team.Are you a DevOps Lead...
Senior Java Developer – Gauteng Centurion
My client (a major player in the Insurance Industry) is looking for a Degreed, Senior Java Developer with between 8 - 10 years experience using Java EE on Unix based platforms. What do you need: Translate business requirements into workable solutions and document the...
Business Analyst – Gauteng Bryanston
Business Analyst - Insurance Software Tech! Hybrid working model opportunity Enjoy a dynamic and enriching work environment within the cutting-edge insurance technology industry. The purpose of the Business Analyst role is creating business value through consultation,...
Fiori UI5/CDS/Odata Developer at Accenture
Qualified candidates will work on SAP® implementations and support projects. This position's primary function is to provide applications and solutions consulting to the customer and project team by understanding, analyzing and translating those requirements to...
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Coactivate is looking for an enthusiastic and motivated individual who has a professional manner and excellent people skills. The successful candidate must have a sound knowledge of all communications terminology, technology, and organizational procedures in order to...
Graduate Software Developer
Graduate Software Developer - Use your brilliant talents to work in a one of a kind insurance tech company! Hybrid working opportunity for commencement in January 2024! We are looking for an enthusiastic Graduate Software Developer to join our experienced Software...
Fiori UI5/CDS/Odata Developer at Accenture – Gauteng Midrand
Qualified candidates will work on SAP® implementations and support projects. This position's primary function is to provide applications and solutions consulting to the customer and project team by understanding, analyzing and translating those requirements to...
IT Support Technician – Gauteng Wynberg
On-Site IT Support Engineer - Taking the cloud phenomenon to another level! We are looking for a confident go getter individual who has an urgent sense of delivery and customer service! Most of the work will be Windows based desktop and notebook, Windows server and...
Training System Administrator – KwaZulu-Natal Durban
Coactivate is looking for an enthusiastic and motivated individual who has a professional manner and excellent people skills. The successful candidate must have a sound knowledge of all communications terminology, technology, and organizational procedures in order to...
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