Instagram growing faster than TikTok and Facebook
Although Facebook and TikTok convincingly lead in the number of users, Instagram, as the third-largest platform in the social media space, is definitely the most rapidly evolving. Instagram's user growth has been consistent over the past years and shows no signs of...
Shoppers enticed by great offers, but let down by poor service
South African retailers have successfully driven positive consumer perceptions through special offers and affordable product promotions, but their customer service capabilities are leaving much to be desired. This is according to the South African Retail Sentiment...
Big rise in remote working expected
A Gartner survey of 229 HR leaders on 2 April revealed that nearly 50% of organizations reported 81% or more of their employees are working remotely during the coronavirus pandemic. Another 15% of those surveyed said 61-80% of employees are working remotely at this...
Covid-19 spotlight on website takedowns
South Africa's Internet Service Providers' Association (ISPA) is advising members that hosting so-called "fake news" websites is prohibited by Clause 11(5) of the Disaster Management Act regulations which makes it an offence to publish any statement with the intention...
African Development Bank funds renewable energy
The African Development Bank-managed Sustainable Energy Fund for Africa (SEFA) has approved a $760 000 grant to Empower New Energy (EmNEW) to develop at least eight small renewable energy projects with capacity ranging from1-10 MW, towards bankability and...
Phishing thrives in time of Covid-19
Phishing email attacks related to Covid-19 were up 600% in Q1 2020, according to KnowBe4's Q1 2020 top-clicked phishing report. During the quarter, simulated phishing tests with an urgent message to check passwords immediately was most popular at 45%. Following this...
Services market loses momentum in pandemic
Worldwide IT Services and Business Services revenue grew 5% year over year in 2019, according to the International Data Corporation (IDC) Worldwide Semiannual Services Tracker. This represents the second consecutive year the market has accelerated since 2017 (from 4%...
Why smaller phones could be coming
Information workers prefer a smaller phone, and vendors should be looking at this opportunity. This is the word from Frank Gillett, vice-president and principal analyst at Forrester, who writes on why Apple would consider a new "small" iPhone, and why other smartphone...
Pandemic changes the definition of sales operations
A Gartner poll of 38 sales leaders on 14 April 2020 showed that 38% of organisations have already cut sales operations budgets and another 14% plan to cut their budgets in the next three months due to the coronavirus. As a result, sales operations leaders must adjust...
EMEA external enterprise storage was down in 2019
EMEA external storage systems market value in 2019Q4 was down 5.4% year on year in dollars and 2,5% in euros, according to International Data Corporation's (IDC) EMEA Quarterly Disk Storage Systems Tracker. The market closed 2019 down 2% in dollar terms for the full...
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