Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
South Africans fear spying from drones
According to the results of the recent Kaspersky Business Digitisation survey that was conducted in the Middle East, Turkiye, and Africa region, 44% of employees surveyed in South Africa are afraid of drone spying. Corporate spies and hackers use drones to get trade...
How to strengthen Africa against future shocks
After demonstrating its resilience during the Ebola outbreak and the global financial crisis, Africa is once again facing a severe test of its strength and agility because of the coronavirus pandemic. By Charles Leyeka Lufumpa, acting chief economist and...
Robot arm to assist patients with spinal injuries
Intel and Accenture are supporting an Intel Neuromorphic Research Community (INRC) project led by the Neuro-Biomorphic Engineering Lab at the Open University of Israel in collaboration with ALYN Hospital, to develop a wheelchair-mounted robotic arm to assist patients...
Businesses brace for more Covid-19 impacts
The novel coronavirus (Covid-19) pandemic will likely transform the geopolitical landscape, according to Aon's 2020 Risk Maps report. Extraordinary public health measures and a precipitous drop in global trade will continue to exert significant pressure on economies...
A closer look at Transparent Tribe
In January 2019, Kaspersky started an investigation into an ongoing campaign launched by a group known as Transparent Tribe to distribute the Crimson Remote Access Trojan (RAT). The attacks started with malicious Microsoft Office documents being sent to the victims...
Microsoft, Universal to cloud-optimise production
Universal Filmed Entertainment Group and Microsoft have announced a strategic partnership to cloud-optimise live-action and animation productions. The partnership aims to empower the creative community with cloud-based production workflows that enable frictionless...
Stringent conditions for expats returning to SA
While expats are allowed to return to South Africa, many are reluctant to do so due to the stringent requirements that need to be met to get permission from the Department of Home Affairs. This is according to Leetasha Govender, immigration specialist at Xpatweb, who...
Q2 tech industry M&A deals hit $65,23bn
Total technology industry M&A deals in Q2 2020 worth $65,23-billionbn were announced globally, according to GlobalData's deals database. The value marked an increase of 27,2% over the previous quarter and a drop of 11,3% when compared with the last four-quarter...
Cybercrimes Bill will tighten noose on hackers
Less than two months after the commencement of the Protection of Personal Information Act (POPI), South Africa has suffered a massive data breach with about 24-million individuals and 800 000 companies exposed by the Experian hack. Under POPI, Experian is required to...
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