A recent International Data Corporation (IDC) report titled "How Do Experiential Value Streams Contribute to Customer Success? " highlights that amid looming recession fears, customer experience (CX) stands as a top priority, largely immune to budget cuts and...

Mokolwane Masweneng, an English teacher at Dithothwaneng Senior Secondary School, Mphanama, Limpopo, and Mariette Wheeler, a science teacher at Protea Heights Academy in Cape Town,, have been included in the top 50 shortlist for the Varkey Foundation Global Teacher...

The African Development Bank has approved $27,4-million in grants to boost the African Union’s (AU) efforts to mobilise continental response to curb the Covid-19 pandemic. The approval comes on the heels of a meeting of the extended Bureau of the AU Conference of...

Covid-19 lockdown regulations coupled with store closures have pushed consumers to online shopping for essential products and services. Average e-commerce spend recorded on FNB Merchant devices grew 30% year-on-year during the 1st half of 2020 compared to 2019. During...

The ZA Central Registry (ZACR) non-profit company celebrates 32 years of service to the local Internet (28 July). For over three decades, Africa’s best performing registry operator has managed the technical and administrative wellbeing of the entire South African .ZA...

Global connectivity and communications service provider Epsilon has partnered with NAPAfrica to deliver peering at the largest Internet exchange (IX) on the African continent. This marks Epsilon’s first IX partnership in Africa, having established relationships with...

Business are being warned to be wary of ProLock, a quirky, destructive ransomware with troubling aftershocks. SophosLabs has provided an in-depth look at this ransomware and its unusual file encryption: it skips files smaller than 8 192 bytes, and starts encrypting...

Strategic integrated projects described as the next step in the in the implementation of South Africa’s Infrastructure Investment Plan have been gazetted. In this statement, Minister of Public Works and Infrastructure Patricia de Lille, MP and Head of Investment and...

It was a tough choice, but we've picked the winner of the cutest pet picture. The competition, held as part of the A-Plus Channelwise Women’s Day initiative, 101 Donations, was held over the weekend. It seems that the IT channel specialises in cute pets, and we were...

The security of operational technology (OT) networks are a growing concern as it involves the world's factories, utilities, healthcare, public transportation companies, energy facilities, and more--all of which have seen an enormous transformation in recent years....