Very few customers have used a chatbot recently
Only 8% of customers used a chatbot during their most recent customer service experience, according to a survey by Gartner. Of those, just 25% said they would use that chatbot again in the future. Despite customer service and support leaders' growing focus on...
Mobile computing sales set for double-digit fall
Sales of mobile computing products through European distributors are expected to continue on a downward trajectory in Q2 2023, although the second half of the year should see much improved performance, according to Context. The latest figures for mobile computing...
Geo-political risk key in outsourcing plans
Fears of geopolitical instability may impact the global offshore services market, as sourcing, procurement and vendor management executives review their options to mitigate risk, according to Gartner. The offshore outsourcing market has been relatively stable in...
Nedbank partners to offer affordable SA-made phones
Nedbank has partnered with Mara Phones to make thousands of its South African-made Android smartphones available to the bank's clients. Mara Phones recently launched the first African-based smartphone-manufacturing factory in Kigali. President Cyril Ramaphosa opened...
How to turn a ratings downgrade around
S&P is set to deliver its decision on South Africa's credit rating later today (22 November). Osidon CEO Hennie Ferreira reflects on how to turn a ratings downgrade around. How can South Africa overcome negative credit ratings? The biggest obstacle to turning...
Free internet keeps emerging markets connected
A European company is making free mobile internet access available to 215-million consumers in emerging markets. London-based mobile technology specialist Upstream has surpassed the 200-million milestone after making its services available through seven mobile...
Fear, resistance, skills shortages threaten 4IR progress
The Fourth Industrial Revolution (4IR) presents a wealth of opportunities for South Africa, but factors such as a lack of high-end skills and widespread fear of job losses could hamper its progress. This is according to leading ICT stakeholders and finalists in the...
Microsoft, Salesforce expand strategic partnership
Microsoft and Salesforce have announced plans to expand their strategic partnership to help customers meet the evolving needs of their businesses and boost team productivity. Salesforce has named Microsoft Azure as its public cloud provider for Salesforce Marketing...
South Africans are optimistic about their futures
South Africans are optimistic about their individual futures, with 64% viewing themselves as optimists - a full 8% above the global average. Commissioned by Expo 2020 Dubai, and conducted by YouGov, the Global Optimism Outlook Survey tracked people's priorities for...
AI is on the cards, but step carefully warns IFS
A key focus for artificial intelligence (AI) investment is to increase employee productivity - but success requires a disruption to the current business strategy. This is among the findings from IFS's global research study into the attitudes and strategies towards AI...
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Systems Engineer – Gauteng Pretoria CBD
The successful candidates will implement, manage, and monitor Earth Observation (EO) systems, encompassing the design of earth observation systems architecture, ingestion, processing, archiving, and dissemination of products for existing and new satellite sensors...
DevOps Engineer (JHB) – Gauteng Sandton
ENVIRONMENT:A strong technical DevOps Engineer with Automation expertise using Ansible and Terraform is sought by a dynamic Network Distribution company to join its Joburg team. Your core role will entail automating and managing the deployment, scaling, and management...
Web App Developer – KwaZulu-Natal Durban
Dive into innovation with our exciting opportunity in Durban! Are you a passionate Web App Developer ready to make waves? Join our team for a long-term contract role that promises not just a project, but a journey. Create digital magic against the backdrop of Durban's...
Performance Tester at Tata Consultancy Services – Western Cape Cape Town Region
Job Description :As a Test Analyst you are responsible for all aspects of Test Analysis, Design, Implementation and Execution for various test levels and quadrants, delivering test services to a software development or testing team. This includes raising defects...
Systems Analyst Team Lead – Gauteng
Our client is looking to recruit a Systems Analyst Team Lead.The Incumbent will be part of a dynamic team working on enterprise software systems. The Systems Analyst Team Lead will provide technical and team leadership through coaching and mentorship.Qualification...
Senior DevOps Engineer (Consulting: FinTech) – Gauteng Johannesburg North
Our client in the Fintech Consulting sector required a Senior DevOps/, Johannesburg (on-site)Responsibilities:Designing a DevOps StrategyImplementing DevOps Development ProcessesImplementing Continuous IntegrationImplementing Continuous DeliveryImplementing Dependency...
IT Business Analyst – Western Cape Beacon Valley
ENVIRONMENT:A leader in the property market providing financial services, offering a unique culture of partnership, knowledge, challenging conventional thinking, and fun is looking for an IT Business Analyst to join their team. In the role of a Business Analyst, the...
Senior .net Developer
We are currently seeking a highly skilled Senior .NET Engineer to join our team - Johannesburg (on-site) Requirements: - At least 7 years of experience in software development.- Strong knowledge of .NET technologies and C# programming language.- Proficiency in working...
Cyber Security Specialist (Red Team) (CPT Hybrid)
ENVIRONMENT:THE technical expertise of an energetic, output-driven, and skilled Red Teamer is sought to fill the critical role of a Cyber Security Specialist whose core role will be to support the execution of the Cyber Security strategy and roadmap by a reputable...
Application Support Analyst at Parvana Recruitment
Client Details:Our client is a well-established and highly regarded South African software development company that develops, supports and consults software solutions for the academic sector. With offices in Jhb and Cape Town, they are progressive with regard to their...
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