Juno snaps lightning on Jupiter
NASA's Juno mission observed the glow from a bolt of lightning, in this view of a vortex near Jupiter's north pole. On Earth, lightning bolts originate from water clouds, and happen most frequently near the equator, while on Jupiter lightning likely also occurs in...
Very few customers have used a chatbot recently
Only 8% of customers used a chatbot during their most recent customer service experience, according to a survey by Gartner. Of those, just 25% said they would use that chatbot again in the future. Despite customer service and support leaders' growing focus on...
Home-grown businesses key to African growth
Delivering economic growth in Africa requires home-grown businesses to scale up. A new report written by The Economist Intelligence Unit (EIU), "Promise and perils: Scaling up businesses in sub-Saharan Africa", examines the factors enabling businesses in the region to...
Pressure shifts to managed SPs
Enterprise expectations of managed service providers (SPs), along with their ecosystem of public cloud provider partners, is shifting and will drive fundamental changes in both how buyers consume cloud services and providers position their business models in meeting...
What’s driving autonomous vehicle growth?
By 2023, worldwide net additions of vehicles equipped with hardware that could enable autonomous driving without human supervision will reach 745 705 units, up from 137 129 units in 2018, according to Gartner. In 2019, net additions will be 332 932 units. This growth...
Intel unveils new GPU architecture, oneAPI software stack
Intel has unveiled its vision for the convergence of high-performance computing (HPC) and artificial intelligence (AI). At Supercomputing 2019, the company launched with new additions to its data-centric silicon portfolio and an ambitious new software initiative that...
Trust the key enabler for market leadership
Market leadership is most frequently attained when an organisation establishes a high level of trust in the data from its customers, its own business processes, and across its partner ecosystem. This is one of the findings from IBM's 20th edition of its bi-annual...
Slight uptick for smartphone shipments
Worldwide smartphone shipments increased 0,8% year over year in the third quarter of 2019 (3Q19) reversing seven quarters of decline, according to new data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker. In total, companies...
Printer shipments worse than expected
According to research by International Data Corporation (IDC), the Western European printer and multifunction (MFP) market decreased by 4,9% in unit terms in 3Q19 compared with the same period a year ago, to give a market size of 4,6-million units. This meant the...
Public cloud market set for record growth
The worldwide public cloud services market is forecast to grow 17% in 2020 to total $266,4-billion, up from $227,8-billion in 2019, according to Gartner. "At this point, cloud adoption is mainstream," says Sid Nag, research vice-president at Gartner. "The expectations...
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