What the future looks like for operations
The top 10 predictions for the Future of Operations from International Data Corporation (IDC) illustrate how the next five years will be transformational for operations as organisations find new and more effective ways to manage, analyse, and collaborate around their...
SASE expected to hit $8bn in 2023
The ongoing need to modernise the network and security architecture for branch offices and hybrid users led to the vigorous 33% revenue growth in the SASE market. A report from Dell’Oro anticipates that enterprises will continue to place a high priority on SASE and...
What’s keeping operator CTOs up at night?
Kathy Gibson is at Mobile World Congress 2019 in Barcelona - In the era of intelligent connectivity, networks are key to bringing everything together - and this puts the chief technology officers (CTOs) of the world's telecommunications companies on the spot. 5G has...
AI and its impact on society
Kathy Gibson is at Mobile World Congress 2019 in Barcelona - The world is at an inflexion point where we can take advantage of a raft of intelligent new technologies - but there are major concerns about the societal effects of those technologies. "It's important the...
The journey to intelligent connectivity
Kathy Gibson is at Mobile World Congress 2019 in Barcelona - Telecommunications is enabling the move towards a smart, more connected world - but the industry is still striving for more level playing fields while providing better trust. According to Mats Granryd,...
Another first for Vodacom
Vodacom has partnered with Apple to become South Africa's first telco to offer its business customers access to the Apple Device Enrollment Programme (DEP). The company says this is a significant milestone in mobile security and ensures that all the Apple devices used...
Top digital challenges for service leaders
Growing the business, along with improving operational excellence, will be the top objectives for customer service and support leaders this year, according to Gartner's 2019 Agenda Poll. "Service centres are shifting their focus to become differentiators for the...
PC sales trends: Commercial up, consumer weak
Trends that characterised Western European PC distribution during 2018 are continuing in the first weeks of 2019, with good demand from commercial buyers offset by weaker consumer sales, according to the latest distribution data published by research group Context....
Huawei unveils slimmest foldable 5G smartphone
Kathy Gibson is at Mobile World Congress in Barcelona - Huawei has launched a foldable smartphone, the Mate X, making it just the second vendor to offer a commercially-available foldable device. The 5G phone, with its flexible OLED FullView display, is either a...
New role for Cell C’s Dos Santos
Jose Dos Santos will step down as Cell C’s CEO effective 1 March 2019. He will take up a role as a consultant offering strategic advice to the chairman of the Cell C board. In his new role, Dos Santos will be involved in the delivery of Cell C’s strategic intent,...
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