Customer service leaders under pressure to implement AI
Customer service and support leaders are facing increased executive expectations to invest in AI, according to a survey by Gartner. Ninety-one percent of service and support leaders surveyed reported pressure from executive leadership to implement AI – marking a sharp...
Second cyclone slams into Madagascar
NASA captured images of the second powerful tropical cyclone in two weeks to strike Madagascar. On 31 January, Fytia battered the remote northwestern coast of the island with destructive winds and torrential rains that displaced thousands of people. Less than two...
MEA maintains strong growth in hardcopy peripherals
The overall Middle East and Africa (MEA) hardcopy peripherals (HCP) market posted growth in both units and value in the first half of 2025 (1H25), according to the latest insights from International Data Corporation (IDC). The global technology research and consulting...
Cyber insurance claims stabilise, but challenges becoming more sophisticated
In a complex and evolving threat environment, large insured companies are becoming increasingly resilient against cyberattacks with the strengthening of cybersecurity, and preparedness and response capabilities helping to mitigate the impact of some of the large cyber...
The dangers of ‘shadow AI’
Employees are quietly turning to unapproved AI tools without informing their managers simply to save time – a practice now known as “shadow AI”. And new research in Ivanti’s 2025 Technology at Work Report says that roughly 33% of workers now engage in this activity,...
New WhatsApp hijacking scam involves fake voting
Kaspersky has uncovered a new phishing campaign targeting WhatsApp users through a fraudulent voting scheme. This attack lures victims with a voting page allegedly featuring young athletes - but other voting topics are being exploited as well. The method can be easily...
Addressing disparities critical to bridging the digital divide
Digital technologies have transformed the global economy, with India, China and the African continent emerging as frontrunners in innovation in the digital payments space. Much of this success is attributed to their cash-heavy economies that have limited banking...
AI vendor race reshapes competition across the whole AI tech stack
The AI vendor race is restructuring the business of tech, and every tech provider must reevaluate what it takes to compete and win in this evolving landscape, according to Gartner. With various AI vendor races taking place across the AI technology stack (see Figure...
Interpol’s pan-African cybercrime operation nets 260 scammers
Authorities in 14 African countries have arrested 260 suspects and seized 1 235 electronic devices in a coordinated international operation against cyber-enabled crime. The crackdown targeted transnational criminal networks exploiting digital platforms, particularly...
Stormy weather ahead for the global economy
The global economy is entering a period of weak growth and systemic disruption, according to the World Economic Forum’s latest Chief Economists’ Outlook. Some 72% of surveyed chief economists expect the global economy to weaken over the next year amid intensifying...
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Africarare joins OMA3 Metaverse Alliance Board
Africarare has been inducted into the OMA3 (Open Metaverse Alliance for Web3) Board. The company Africarare aims to help Africa connect with the global digital economy. By 2050, Africa is expected to house over one-third of the globe's youth. This demographic shift...
This is why you need a microgrid
If 2023 has taught us anything, is that the energy landscape is dynamic, robust, and versatile. By Nishandra Baijnath, systems architect: power systems for Anglophone Africa at Schneider Electric South Africa and, in fact, the world are at historic juncture with...
How to achieve record management compliance
An optimal level of compliance for organisations depends greatly on the records management strategy and how this cascades down to a functional unit level. "In order for an organisation to properly manage records and adhere to regulatory requirements a records...
Can SMEs afford and manage backup services?
Data can really rattle someone's risk cage. Just bring up ransomware. Far from being a minor concern, ransomware payments exceeded $1-billion in 2023, excluding other costs such as recovery and stalled operations. MGM Resorts refused to pay a ransomware demand, but...
Why does your business need endpoint protection?
In today's world, where digital technology is everywhere, keeping our online information safe is more important than ever. For businesses, this means paying special attention to something called endpoint protection. But what is an endpoint? Simply put, an endpoint is...
Best practices for managing contract renewals
Many companies think of contract renewal as a routine process that they can leave on autopilot. By Norman Kretzmer, the founder and CEO of Contract Understanding But, apart from the risks of missing the timeframe to cancel or renew a contract, contract renewal is also...
Navigating the ESG landscape: a global perspective with regional nuances
In today's corporate world, the integration of Environmental, Social, and Governance (ESG) factors into executive compensation plans has become a beacon of progressive strategy, illuminating the path towards sustainability and responsible governance. By Dr Chris...
As consumer debt surges, data is critical in debt recovery
As South Africans and their pockets are impacted by rising inflation, cost-of-living increases, and a spate of interest rate hikes over the past two years, consumer debt has surged at an alarming rate. More people are turning to credit facilities to keep up with daily...
What CIOs need to consider about cloud repatriation
Imagine you've spent the past few years dining regularly at restaurants. The management of your household budget will probably have been a challenge without the ability to predict or control your monthly food expenses. By President Ntuli, MD of HPE South Africa It's...
Almost half of SA SMEs are vulnerable to attacks
Millions of companies have been left vulnerable in the wake of the South African Companies and Intellectual Property Commission's (CIPC) recent cybersecurity breach which saw personal information being unlawfully accessed and exposed. A statement released by the...
shopify and web expert
experience in wordpress and web design and graphics and Shopify No smoking environment Strict Ethics, you will be subjected to a polygraph and fingerprints prior to employment E commerce and data capturing ability with a typing speed of at least 60 wpm essential IF...
Full Stack Developer (Senior) 1701 – Gauteng Pretoria
Conduct with the feature team members, system analysis, design, development and testing for their assigned technical products or applications within the context of an agile/DevOps delivery model.Maintain and develop, deploy, and operate frontend and backend cross...
shopify and web expert – Gauteng Kelvin
experience in wordpress and web design and graphics and Shopify No smoking environment Strict Ethics, you will be subjected to a polygraph and fingerprints prior to employment E commerce and data capturing ability with a typing speed of at least 60 wpm essential IF...
Power Procurement Project Manager
Key Responsibilities: Power Purchase Agreements contract management and project management Stakeholder management Domain matter support Project/Financial ManagementKey Requirements:Qualification: B.Eng or BHons in Electrical Engineering or equivalent qualifications...
SAP Technical Consultant
SAP Snr Consultant-Technical (BW) Description: To apply specialisation Under minimal direction within SAP projects and technical expertise that meets customer business needs by interacting with stakeholders to define requirements and priorities. Performs systems...
Power Procurement Project Manager – Western Cape Cape Town CBD
Key Responsibilities: Power Purchase Agreements contract management and project management Stakeholder management Domain matter support Project/Financial ManagementKey Requirements:Qualification: B.Eng or BHons in Electrical Engineering or equivalent qualifications...
SAP Technical Consultant – Gauteng Johannesburg
SAP Snr Consultant-Technical (BW) Description: To apply specialisation Under minimal direction within SAP projects and technical expertise that meets customer business needs by interacting with stakeholders to define requirements and priorities. Performs systems...
Mobile Developer
The Senior Mobile Developer designs, builds, and maintains high-quality iOS and Android applications. They lead development practices, mentor junior devs, and collaborate with product, backend, and design teams to deliver scalable, user-centric mobile...
Data Engineer (Senior) 1236
Work with stakeholders to gather and translate requirements into actionable technical tasks.Define project scope and align business and technical teams.Design data pipelines, propose AI solutions, and support development cycles.Facilitate collaboration between...
Mobile Developer – Gauteng Johannesburg
The Senior Mobile Developer designs, builds, and maintains high-quality iOS and Android applications. They lead development practices, mentor junior devs, and collaborate with product, backend, and design teams to deliver scalable, user-centric mobile...
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