Job losses to AI not yet mainstream
While there is widespread speculation that artificial intelligence (AI) will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent staffing due to AI, according to a survey by Gartner. A Gartner survey of 321 customer service...
Africa is a hotspot for AI-driven fraud
Africa’s rapid digital expansion is creating both unprecedented opportunities and complex challenges in the fight against fraud. This is among the findings from Sumsub’s Identity Fraud Report 2025-2026, which provides an in-depth, data-driven view of identity fraud...
Counting the real cost of sand and dust storms
Sand and dust storms are exacting an increasing toll on our health and economies, according to a new report from the World Meteorological Organization (WMO), which underlines the need for continued improvements in monitoring, forecasting and early warnings. The...
Global life-saving surgery crisis impacts 160m people
The University of Cape Town (UCT) is part of an international effort to address a global surgical care crisis that is leaving more than 160-million people without access to life-saving procedures each year. A new study, “Surgical Health Policy 2025–2035: Strengthening...
A call for action beyond 67 minutes on Mandela Day
Mandela Day (18 July) encourages South Africans to spend 67 minutes of their time giving back to their communities, or one minute for each of the 67 years former President Nelson Mandela dedicated to public service and fighting for human rights. One of the ways that...
Global IT spend to hit $5,43trn this year
Worldwide IT spending is expected to total $5,43-trillion in 2025, an increase of 7,9% from 2024, according to the latest forecast by Gartner. “While there is a business pause on net-new spending due to a spike in global uncertainty, the effect is subsumed by ongoing...
AI key to transforming manufacturing operations
As the manufacturing industry undergoes rapid transformation, driven by the green transition, digital innovation, and shifting supply chain dynamics, local businesses must adapt or risk being left behind. In its latest report, “AI in Operations: Revolutionising the...
BETI sees encouraging uptick in June
The BankservAfrica Economic Transactions Index (BETI), measuring the value of all electronic transactions cleared through BankservAfrica on a monthly basis at seasonally adjusted real prices, improved for the second consecutive month in June 2025, indicating a more...
Apple commits $500m to US-made rare earth magnets
Apple has announced a new commitment of $500-million with MP Materials, the only fully integrated rare earth producer in the US, to buy rare earth magnets developed at MP Materials’ flagship Independence facility in Fort Worth, Texas. The two companies will also work...
MEA spending on telecom and pay TV hits $149bn
According to IDC’s Worldwide Semiannual Telecom Services Tracker, spending on telecom and pay TV services in the Middle East and Africa (MEA) region reached $149-billion in 2024, increasing 7,7% year over year as compared to worldwide growth of 2,2%. IDC expects the...
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Voice traffic interception a serious threat
Voice traffic interception remains a serious threat in a South African corporate world awash with Voice over Internet Protocol (VoIP) systems. According to Anton Potgieter of PBX-over-GSM provider NoPBX: "Every October, we are reminded to use more complex passwords...
Cybersecurity and customer trust an inseparable duo
The digital age has ushered in a new era of the customer experience, where data has become a valuable currency. However, this currency is also coveted by cyber criminals who are constantly seeking to exploit vulnerabilities in the ever-expanding digital marketplace....
What to do when bullying goes digital
Cyberbullying, cyber-attacks, and cybersecurity are rapidly evolving phenomena. Parents, in their quest to safeguard their children from these constantly shifting trends and looming threats, face an arduous challenge. New research reveals that many children are...
The productivity versus employee wellbeing conundrum
Much has changed in the corporate world and business sector over the past three years, with the biggest trigger for the change being the pandemic. It altered the workplace dynamic and resulted in the introduction of hybrid work models. By Norah Sehunoe: executive...
Cyber-awareness education is a change management initiative
As cyber adversaries continue advancing their tactics, organisations around the globe are at greater risk than ever of being breached. By Rob Rashotte, vice-president: global training and technical field enablement at Fortinet According to recent Fortinet research,...
Effective strategies to counter SA’s crime scourge
South Africans face criminal threats on all fronts. Not only does the country currently have the eighth-highest murder rate in the world but last year also ranked fifth of the global cybercrime density list, according to figures released by cybersecurity firm...
Getting AI right requires the right IT foundations
While the emergence of cloud services meant that organisations of all sizes now had access to powerful computing resources, many hasty and poorly planned migrations meant that they had not put the proper data infrastructure in place from the outset. By Keagan Jordan,...
Does cyber insurance truly mitigate financial risks?
Cyber insurance has many benefits, but also some limitations that CFOs and accounting departments aren't always aware of. Here's how you can protect yourself more comprehensively. The estimated impact of cybercrime on the South African economy is R2,2-billion per...
Protect your data efficiently, no matter where it lives
Protecting your critical business data has never been more important, but for South Africans this can prove challenging in the face of an ever-evolving environment including digital transformation, cyber threats, and national disasters. By Aslam Tajbhai, head of...
Build a futureproofed hybrid work strategy
In the wake of the pandemic, which pushed remote working to the forefront, today's organisations are carefully considering how to enable their workers to maximise their productivity securely, whether they are working from home or returning to a centralised office...
IT Support (Network Security – Ticketing – Tygervalley – Cape Town)
Our client, a custom software development/digital supply chain business, currently seeks to appoint a IT Support/ Control Room Operator to join their growing operations centre team to be based in Durbanville, Cape Town. In this role, you will be working on a 24/7...
C# .Net Developer – Gauteng Johannesburg Region
The client is seeking a dedicated and detail-oriented developer for a remote role focused on building new products/features and maintaining a modern web application using the latest .NET and AWS tech stack. Key Requirements C#.Net Core / .Net 9Blazor or Single page...
Technical Business Analyst (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Scrum Master at Parvana Recruitment – Western Cape Cape Town
About our client: Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising...
Junior Developer (.Net) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client, a specialised IT firm, partners with organisations to tackle substantial enterprise-level business, system, or project challenges. Their approach combines a proactive "start-now" philosophy with agile development and just-in-time design...
Software Engineer (Python (FastAPI), JavaScript/TypeScript (React) & PostgreSQL) (DBN Hybrid/Remote) – KwaZulu-Natal Durban
ENVIRONMENT:IF you have a keen interest in EdTech & get excited by the prospect of taking a user problem and owning the solution from concept to deployment, then an innovative, AI-powered Educational Platform wants you as its next Software Engineer. The role will...
Business Analyst at Parvana Recruitment – Gauteng Johannesburg
About our client:Our international client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees (in SA) many with over a decade of tenure. They have built their...
IT Support (Network Security – Ticketing – Tygervalley – Cape Town) – Western Cape Durbanville
Our client, a custom software development/digital supply chain business, currently seeks to appoint a IT Support/ Control Room Operator to join their growing operations centre team to be based in Durbanville, Cape Town. In this role, you will be working on a 24/7...
Senior Systems Integration Engineer
Our client is seeking a Senior Systems Integration Engineer for a hybrid role based in Johannesburg or Cape Town. Key Requirements 5 years' experience.BSc/ BTech/ [URL Removed]Systems Integratio/Software DevelopmentJavaC# & MVC (Bonus)PostilionATM Software...
Technical Support Analyst (Junior) at Parvana Recruitment
This is a remote position.About our client:Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner...
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