Customer-facing conversational GenAI to go mainstream in 2025
A massive 85% of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner. A Gartner survey of 187 customer service and support leaders conducted in July through August...
Network security hardware stabilises in 3Q 2024
According to a recently published report from Dell’Oro Group, the trusted source for market information about the telecommunications, security, networks, and data centre industries, the global network security market eclipsed $6-billion in 3Q 2024, growing 8%...
OpenAI messaging systems breached in hack
A hacker gained access to details of OpenAI technologies in a cybersecurity breach earlier this year. However, it's believed that the systems used to house and build the company's artificial intelligence (AI) systems wasn't breached. The hack of the company's internal...
MEA enterprise technology key in US-China trade war
Two developments in the Middle East and Africa (MEA) region have become signposts of a struggle between America and China involving enterprise technology: Huawei has become the first cloud vendor to create a cloud region in North Africa, and the UAE-based AI group G42...
Massive growth in data centre sales and value
The surging use of AI technologies, which require significant computing power and storage, has fueled a data centre boom, which is expected to continue in the following years. According to data presented by Stocklytics.com, the global data center market is expected to...
Legal and compliance leaders want a bigger impact on company strategy
Legal, compliance and privacy leaders list strengthening their personal impact on company strategy as their top priority for 2024, according to a survey by Gartner. Improving third party risk management (TPRM), and ensuring compliance programs can keep pace with...
Micro-credentials could boost youth employability
At 45,4%, South Africa's youth unemployment rate dwarfs the national average (32,9%), highlighting the struggle many young people face entering the workforce. While a traditional university degree can increase job prospects, factors like cost, time commitment, and...
ACSA sets sights on air cargo growth in Africa
Despite facing challenges such as high fuel prices and limited connectivity within the continent and with the rest of the world, Africa's air cargo traffic is set for growth in the coming years, especially on the back of a projected rise in trade. Data released by the...
Channel pivots to become trusted advisors
Technology channel companies are rapidly moving from a one-and-done, buy-and-install approach to becoming strategic advisors for SMBs, unlocking significant growth opportunities and paving the way for greater digital agility. This is according to a Sage report, "Small...
This is where GenAI will have the most impact
A recent survey of technology buyers worldwide found that technology decision making, financial and operational systems, and customer engagement, experience, and support are the three business areas where generative artificial intelligence (GenAI) is most likely to...
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How to spot and stop insider fraud
South African businesses are at serious risk from rapidly increasing payments fraud - often from within their very own organisations. Ryan Mer, CEO at eftsure Africa, says while criminal syndicates behind ransomware and business email compromise (BEC) attacks...
Paradigm shift required to teach software development
Technology is evolving rapidly. It seems only fair to expect that the skills being taught to those entering the workplace also need to change and adapt. Gareth Hawkey, non-executive director of redAcademy and group CEO of redPanda Software However, this is not the...
Guard against biases and investment mistakes in volatile times
In times of volatility, investors tend to make irrational decisions. A recent example is the Covid crash of March 2020, when many investors - fearing a much deeper correction - sold into a falling market, only to miss out on one of the fastest rebounds in history....
Awareness is key to increasing energy security
Businesses and industries could assist in the battle for energy security in South Africa by being more aware of their consumption, peak usage times and power-hungry processes. This awareness will not only help reduce the burden on energy but also help them save money...
How ERP can drive the automotive industry forward
The South African automotive industry has been one of the largest manufacturing sectors for some time now. Going all the way back to 2020, the global market for automotive parts and accessories had enjoyed several years of high margins and steady growth in a stable...
Define and tackle your edge
An ambulance speeds down the highway to take a critically ill patient to the hospital. Employees in a crowded retail store help shoppers find just the right gift. An airplane cruises at more than 800 km per hour and higher than 9000 meters in the sky. A factory...
Better data means better outcomes: are we perfecting this yet?
There is no doubt that the 'Data Revolution', which has accelerated exponentially over the last decade, has caused a fundamental shift in the way we do business across all aspects of the industry. By Jason Dunk, head of data science at Ambledown Financial Services...
How to fund your side hustle with crypto
Today, it feels like everyone has a side hustle. While the term, denoting an income stream outside of your day job, dates back to the 1950s it really took off in the 2010s thanks to the rise of the internet and the gig economy. So pervasive has the term become that...
The 2022 holiday planning guide for retailers
Economic uncertainty and changing consumer behaviors are exposing a complicated reality. By Zuko Mdwaba, area vice-president at Salesforce South Africa For retailers, it's never been more important to deliver excellent customer experiences alongside competitive prices...
Tarsus Distribution adds Dahua Security products
Tarsus Distribution has signed a partner agreement with Dahua Security, a global provider of end-to-end access control and video surveillance network solutions, systems and services. Dahua Security is a world-leading video-centric smart IoT solution and service...
Junior Java Software – Gauteng Johannesburg Region
Our client is looking for a Junior Java Software Engineer to build and implement functional programs. You will work with other Software Engineers throughout the software development life cycle. Key Requirements 0 - 3 years of experience110% work ethicIntrinsic passion...
Systems Administrator – Gauteng Melrose
12 month contract with the option to covert to perm2 days work from office based in Melrose Arch An Azure Administrator is a professional who manages and maintains the cloud services provided by Microsoft Azure, an enterprise-grade cloud computing platform. Azure...
Senior Business Analyst – Western Cape Constantia
Senior Business Analyst with minimum 5 years' experience as a Business Analyst, preferably in the Financial Services Industry (Asset Management) with a strong skills set in systems and data, required to provide technology solutions, for this Asset Management Company...
Configuration Analyst – Remote Remote
A vacancy exists within a dynamic, forward thinking division of this market leader in the automotive sector. Reporting to the IT Manager, the incumbent of this position will take full responsibility for providing 1st and 2nd line support to the business, including but...
MuleSoft Developer – Gauteng Johannesburg Region
We are a forward-thinking technology-driven organization committed to innovation and efficiency. We are seeking a talented and experienced MuleSoft Developer to join our dynamic team. If you are passionate about designing, building, and optimizing APIs and integration...
Senior IT Network Administrator (Sandton Onsite)
ENVIRONMENT:A cutting-edge Digital Supply Chain Specialist seeks the technical expertise of a proactive Senior IT Network Administrator who will play a critical role in managing and optimising office IT infrastructure, network systems and customer site deployments....
SOC Analyst (Sandton)
ENVIRONMENT:A leading company in mining technology, specializing in advanced analytics and solution, is seeking a proactive and detail-oriented SOC Analyst to join their Security Operations Centre (SOC) team. The SOC Analyst is responsible for real-time security...
IT Security – (Penetration Tester)
Our clients are looking for a IT Security Team Lead who is highly skilled in PEN Testing and Cybersecurity. Key Requirements Conduct investigations, feasibility studies, and surveys of proposed and existing IS and machine applications, ensuring alignment with senior...
Project Manager (Health Information System Support – Contract – Wits RHI – Gophelega – Tshwane)
Main purpose of the job:To provide user support and customer service on SyNCH applications and platforms at healthcare facilitiesTroubleshoot problems and advise on the appropriate action to end users at the different facilities where the SyNCH program is...
Project Manager (Mining & Engineering)
A dynamic Mining organization based in the East Rand is looking to employ a Project Manager with 5 years' experience working in a similar role.Minimum RequirementsMatricValid Driver's License and Own VehicleDegree or Diploma in Project Management...
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