New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
Fragmentation, debt, political uncertainty weigh on 2025 economic outlook
The global economy is set to face significant challenges in 2025, with 56% of chief economists surveyed expecting conditions to weaken, according to the latest Chief Economists Outlook from the World Economic Forum. Only 17% foresee an improvement, pointing to...
GenAI will make 2025 intriguing for collaboration platforms
While generative artificial intelligence (GenAI) significantly shaped team collaboration platforms in 2024, its influence will only continue in 2025. The year is set to be an intriguing one, marked by rising adoption of Agentic AI, transformation of contact center...
Starship blows up after successful booster catch
SpaceX’s Starship exploded during its ascent burn yesterday. According to SpaceX, posting on X: “Starship experienced a rapid unscheduled disassembly during its ascent burn. Teams will continue to review data from today's flight test to better understand root cause....
How to navigate cloud security challenges
Cloud adoption lies at the heart of digital transformation, providing organizations with the agility and flexibility they need to stay competitive in today’s rapidly changing marketplace. Competing in a digital-first economy requires developing personalised customer...
Power and utilities control rooms set to embrace AI
By 2027, 40% of power and utilities will deploy AI-driven operators in control rooms, reducing human error risks, but increasing cyber-physical system security vulnerabilities, according to Gartner. The 2025 Gartner CIO and Technology Executive Survey indicated that...
SA young scientists to compete at Taiwan International Science Fair
Innovative research projects by South African young scientists focused on AI-driven customer insights and sustainable plant propagation solutions, will be on display at the Taiwan International Science Fair 2025. More than 600 young scientists from 27 countries...
How much content governments ask Google to remove
Government requests for content removal on Google climbed to nearly 330 000, with an annual average growth rate of 34% since 2020. This is according to a global Surfshark study, which found that the number of requests has more than doubled, having started at over 44...
Redington to distribute Qlik in MEA
Qlik has announced a partnership with Redington in the Middle East and Africa. “Partnering with Redington allows Qlik to expand our reach into one of the most dynamic and rapidly growing markets globally,” says David Zember, senior vice-president of worldwide channels...
More News Today
How cybercriminals are targeting lonely hearts
Looking for love in the digital world can be a treacherous journey, fraught with scammers and catfishers. And now, with the rise of deepfakes, the dangers have only escalated. As cybercriminals harness the power of AI to carry out their malicious schemes, the risk of...
Make sure your data strategy doesn’t get tripped up by data sovereignty
Data is immensely valuable to all organisations, a significant resource for the digital economy and the 'cornerstone of our EU industrial competitiveness,' says the European Commission. But its value is determined by how it can be protected and used by those who own...
Top SMB threats to watch out for in 2023
Small and medium-sized companies are great contributors to the global economy: according to the World Trade Organisation, SMBs represent more than 90% of all businesses worldwide. Due to cyberattacks, businesses may lose confidential information, finances, valuable...
From AI to intelligent AI and a whole new world for business
Artificial intelligence (AI) is not a new concept, but in recent years technological developments around it have begun to dramatically accelerate, thanks to greater availability of data, sophisticated analytical tools and more. By Sarthak Rohal, vice-president: IT...
Future-proof your supply chain, check suppliers’ ESG credentials
In today's sustainability-conscious world, those businesses that produce unnecessary waste are living on borrowed time. Failing to secure environmentally-viable supply chains will quickly see an organisation out in the cold, such is the focus that is now placed on...
AI the great enabler of the African payments industry
No longer the stuff of science-fiction, artificial intelligence (AI) has captured the attention of South Africans across the board. In fact, it would be difficult to scroll any news or social media platform without finding at least one reference to the likes of...
Uber selects Oracle Cloud Infrastructure
Oracle and Uber Technologies have announced a seven-year strategic cloud partnership to accelerate Uber's innovation, help deliver new products to market, and drive increased profitability. As Uber continues to grow and enter new markets, it is increasingly important...
Skills development in IT key to customer service and a circular economy
Information technology (IT) skills remain in very short supply in Kenya, with a lack of senior technical resources available in-country to provide skills development and transfer. Sending people overseas to receive vendor certifications is cost-prohibitive, and while...
Cybersecurity questions executives should ask in 2023
Modern organisations rely heavily on digital systems to keep them fast, flexible and competitive, but such systems also make them more vulnerable and open to various risks, including connectivity failure, data loss and fines for legal failures. In particular,...
Using the company email account? Yes, your boss can read your mail
Email is an immensely powerful tool that helps you function as an employee. It connects you with customers, helps you plan your day, and lets you collaborate with colleagues. It also isn't private, isn't yours, and can be opened up and read by anyone in the business...
Business Analyst (SAP Integrations and Best of Breed)
Our client is seeking a skilled and forward-thinking Business Analyst to join their team and lead the integration of SAP and third-party applications. This role is essential in enabling seamless operations, analytics, and mobility across the company enterprise...
C# Developer (Junior – Mid-Level – Senior) (George) – Western Cape George
ENVIRONMENT:A dynamic company, dedicated to transforming the insurance industry with innovative and customer-centric solutions, is based in the scenic city of George. They are currently seeking C# Developers at various experience levels: Junior (2 years), Mid-Level,...
Senior Angular Developer – Western Cape Stellenbosch
Hire Resolve's client is seeking a highly skilled and experienced Senior Angular Developer to join their dynamic and collaborative team. In this role, you will be instrumental in the design, development, and maintenance of their enterprise-level insurance software...
Talent Analyst (6 month FTC) – Gauteng Johannesburg
Responsibilities: Drive Cultural Transformation: Implement and analyze culture surveys to identify systemic trends and partner with senior leaders to develop interventions that foster a high-performance, high-trust environment.Champion Talent Intelligence: Utilize...
Business Analyst (SAP Integrations and Best of Breed) – Remote Remote
Our client is seeking a skilled and forward-thinking Business Analyst to join their team and lead the integration of SAP and third-party applications. This role is essential in enabling seamless operations, analytics, and mobility across the company enterprise...
IT Learnership at Geeks4learning
Learnership Role in JHB/CPT - EE position Geeks4learning is an IT academy, that specialise in upskilling our unemployed youth, to work within the IT field.Techinical Skills:Proficient is Java DevelopmentData ScienceAIOther Skills:Good communication...
Project Manager (ACT TB – WITS RHI)
Background: The Wits Reproductive Health and HIV Institute (Wits RHI) is a renowned African-led research institute that seeks solutions to Africa's health challengesIt is located within the University of the Witwatersrand and addresses some of the greatest public...
Systems Developer Analyst
Our client is seeking a skilled and versatile System Developer/Analyst to join their IT team. This role is ideal for a developer who enjoys solving business challenges through custom applications, system integrations, and enterprise reporting. If you have a passion...
Business Analyst (Finance /COPA)
Our client is seeking a skilled and detail-oriented Business Analyst SAP (Finance, COPA) to join their team. This role is essential in bridging the gap between finance users and SAP support teams to enhance financial reporting, controls, and profitability analysis....
IT Learnership at Geeks4learning – Gauteng Gauteng
Learnership Role in JHB/CPT - EE position Geeks4learning is an IT academy, that specialise in upskilling our unemployed youth, to work within the IT field.Techinical Skills:Proficient is Java DevelopmentData ScienceAIOther Skills:Good communication...
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