Customers prefer third-party GenAI to chatbots
Customers are approximately three times more likely to use third-party GenAI tools than company-provided chatbots when resolving customer service issues, according to a survey by Gartner. A Gartner survey of 3 566 B2B and B2C customers, conducted in February and March...
Security awareness training can curb phishing
Organisations in Africa can reduce phishing susceptibility by 79% after just one year of consistent security awareness training (SAT) - despite a threat landscape increasingly powered by AI, according to new research from KnowBe4. The 2026 Phishing By Industry...
IITPSA opens nominations for 2026 President’s Awards
Nominations are now open for the prestigious Institute of Information Technology Professionals (IITPSA) President’s Awards 2026. This year’s theme ‘Excellence in ethical digital transformation’, aligns with the IITPSA’s own motto. IITPSA President Pearl Pasi notes:...
Global tech innovator competition open for tech entrepreneurs
KPMG Private Enterprise is inviting Africa's most promising technology companies to apply for the KPMG Private Enterprise Global Tech Innovator 2026 competition. This competition offers innovators the opportunity to represent the continent on the global stage in...
Rural high school learners code up a storm
As South Africa observes National Science Month in July, thousands of rural Grade 8 and 9 learners in remote villages in Mpumalanga and the Free State are daring to dream of careers in coding, robotics and engineering with the support of an education non-profit. Over...
Euclid space telescope marks a milestone in cosmic history
The European Space Agency’s Euclid space telescope has discovered 31 of the most ancient quasars ever found - and two of these giant and dazzling galaxy cores, powered by gargantuan black holes, are the earliest quasars yet observed in cosmic history. They shone with...
Xbox cuts staff, studios in major reset
XBox is resetting the business, aiming to cut about 3 200 jobs and reduce the number of studios over the next year. Around half of the staff cuts will be from XBox staff, with the balance from four studios which will leave to run under new management. In a letter to...
AI-driven, hyperconnected tech reshapes supply chains
Agentic AI and physical AI are among the top supply chain technology trends for 2026, according to Gartner. Advances in AI technologies are enabling chief supply chain officers (CSCOs) to drive business value, strengthen resilience, and reimagine operating models, as...
Ungoverned AI agents, deepfakes now a critical threat
Autonomous AI tools are expanding the corporate attack surface faster than security teams can implement guardrails, according to new research by KnowBe4. The security specialists’ latest report – From Agentic Risk to Human Wins: Building a Culture of Security in the...
SMEs retreat into survival mode as confidence retreats
South African small and medium enterprises (SMEs) entered 2026 on a more cautious footing as rising fuel prices, driven by global geopolitical tensions, continue to place increasing pressure on business operations. This was reflected in declining confidence levels,...
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Optimising energy reliability for African manufacturing
Sub-Saharan Africa's infrastructure challenge is gradually evolving, with the Africa Infrastructure Development Index (AIDI) score increasing by 50% from 2003 to 2025. It has been a slow, uphill challenge, impacted by funding, governance, and legacy issues, and its...
Your attackers may already be inside
Most companies still approach cyber security as if attackers are trying to “break in”. That thinking is outdated, writes John Mc Loughlin, CEO of J2. Modern cyber criminals are not smashing through firewalls wearing hoodies in dark rooms. They are logging in through...
The risk when investors treat African energy as one market
The El Niño-linked drought that parched Southern Africa in 2024 emptied one of the most important pieces of energy infrastructure on the continent. By Vuyo Mafrika, head of global markets: client solutions – Africa regional offices at Absa; Chewe Chumanya, bank...
Metrofile launches docuForce
Metrofile has launched docuForce, a document management and workflow automation platform for businesses that need to bring order, security and compliance to operational documents. Brad Dallas, MD of Metrofile says: “As businesses continue to grapple with growing...
Africa technical webinars focus on BESS, energy resilience
Vertiv has launched its ‘Africa Critical Infrastructure’ webinar series for 2026. Designed for consulting engineers, technical partners and end users, the series opens with a technical session focused on battery energy storage systems (BESS) and their role in...
Duxbury expands Cambium cybersecurity portfolio
Duxbury Networking has introduced Cambium Networks’ NSE 4000 to its channel portfolio, providing partners with a cloud-managed security and SD-WAN platform for customers operating in increasingly distributed network environments. The NSE 4000 extends Cambium’s Network...
VMware partner reset is creating a more mature cloud market
While Broadcom’s VMware Cloud Service Provider (VCSP) ecosystem makes it clear that the era of cloud sprawl and loosely aligned infrastructure partnerships is ending, in its place, the market is moving toward a smaller, more focused ecosystem built around operational...
Kandua launches AI-powered home companion
Kandua, a wholly owned Santam subsidiary, has announced the launch of Jess, an artificial Intelligence (AI) powered home companion aimed at improving trust, safety and certainty in the home services sector. Jess is a conversational AI interface that brings to life the...
SARS improves auto-assessments, but taxpayers warned to check carefully
As the 2026 filing season opens, millions of South Africans will receive a SARS auto-assessment based on data SARS already holds. SARS has enhanced parts of its auto-assessment process and online tax assistant, TaxTim advises taxpayers to do a careful review before...
Deloitte unveils connected agentic intelligence
Deloitte has launched a unified agentic intelligence network within Deloitte Omnia, Deloitte’s global audit and assurance platform. Omnia’s embedded network of intelligent agents is designed to bring new and existing AI agents together under a single framework, so...
Senior Software Developer
Our client is looking for a highly experienced Senior Software Developer to lead the evolution of a business-critical software platform. This role is ideal for someone with a passion for high-performance software engineering, modern application architecture and...
Senior Software Developer – Western Cape Cape Town CBD
Our client is looking for a highly experienced Senior Software Developer to lead the evolution of a business-critical software platform. This role is ideal for someone with a passion for high-performance software engineering, modern application architecture and...
Key Accounts / Technical Services – PVC Plastics Industry
A well-known and established international master batch raw material company requires the above to manage and develop relationships with customers in the plastic converting industry, with a focus on masterbatch and raw material solutions, delivering high-quality...
Operation Support Engineer
A well-established manufacturing operation is looking for an Operations / Process Support Engineer to support the Site Manager with production systems, process improvement, operational troubleshooting and project implementation. This role is suited to a hands-on...
SAP Functional Consultant (SAP ERP) 2476 – Gauteng Pretoria
Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s).Proactively propose solutions to improve the support of (new) business processes.Executing the required changes...
Business Analyst- Supply Chain at Datonomy Solutions – Western Cape Cape Town
Contract Role | Retail | Supply Chain TransformationRole OverviewWe are seeking an experienced and highly analytical Senior Business Analyst to join a large-scale retail transformation programme focused on Supply Chain Forecasting and Replenishment.The successful...
CRM Developer (Zoho / Salesforce / Hubspot) (In Office) – CPT
ENVIRONMENT:A leading South African investment company is looking for an experienced CRM Developer to join their team in Durbanville, Cape Town. This role will focus on the design, development, customization and optimisation of enterprise CRM solutions. While the...
Business Support Analyst (Charles River IMS) (CPT)
ENVIRONMENT:JOIN the global team of an Independent Asset Management Firm supporting the main order management system, trading platforms as well as other Front Office applications as its next Business Support Analyst. The scope of the role also encompasses analysis and...
CRM Developer (Zoho / Salesforce / Hubspot) (In Office) – CPT – Western Cape Cape Town
ENVIRONMENT:A leading South African investment company is looking for an experienced CRM Developer to join their team in Durbanville, Cape Town. This role will focus on the design, development, customization and optimisation of enterprise CRM solutions. While the...
Business Support Analyst (Charles River IMS) (CPT) – Western Cape Cape Town
ENVIRONMENT:JOIN the global team of an Independent Asset Management Firm supporting the main order management system, trading platforms as well as other Front Office applications as its next Business Support Analyst. The scope of the role also encompasses analysis and...
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